Can AD switch dials on unsold new watches?

[RouseyD]

I was in an AD yesterday looking at DJ31 for my wife.

I was looking for SS fluted bezel on jubilee with silver dial.

Closest the AD had was with blue dial, but they had a silver dial in a smooth bezel DJ31 and offered to have their watchmaker do a dial swap.

They said this doesn’t affect warranty and they could also switch jubilee and oyster bracelets on DJ models as well.

Has anyone else come across this? I asked a while back, my normal AD about doing something similar and they said it wasn’t possible.