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Old 8 September 2020, 08:41 AM   #31
lamnyc
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Fix it and it will be good as new.
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Old 8 September 2020, 08:41 AM   #32
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LOL

Worst one I've ever seen in my life. Take it back to RSC
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Old 8 September 2020, 09:03 AM   #33
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I'd send it to the RSC
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Old 8 September 2020, 09:17 AM   #34
77T
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This is clearly an F1 fanboy/girl watchmaker’s doing at the factory. Probably Tifosi...

The cocked-up bezel? Well it’d make the slow 2020 Ferrari SF1000 seem to go faster by several KPH...


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Old 8 September 2020, 09:27 AM   #35
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Quote:
Originally Posted by Chesterling View Post
I bought it new, and during those two months wore it a ton has a couple scratches from desk diving.

Only reason I'd want a new one (although I don't think that is reasonable as well, getting a new one that is) is what if I keep having troubles with it?

Thank you
Its off enough that I would get it fixed. Requesting a new watch wont get you anywhere and is unnecessary.

No reason to think you will keep having troubles with it, but if you do, that what the warranty is for.
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Old 8 September 2020, 09:29 AM   #36
Bladeshot
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Take it in and let them fix it.
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Old 8 September 2020, 09:31 AM   #37
Calatrava r
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Originally Posted by garyk View Post
My experience working for an AD years ago, Rolex hates to find an anomaly on a new watch and will take steps to make you feel whole as soon as you can notify them of the issue...
Agreed. Sorry it happened. Rolex will fix.
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Old 8 September 2020, 09:32 AM   #38
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Wow - was it like that right from new or shifted over time? Will have to come home check mine after seeing that!!
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Old 8 September 2020, 09:36 AM   #39
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Stuff like this doesn’t usually bother me but this definitely would
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Old 8 September 2020, 10:26 AM   #40
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Whether it was off on day or not, it is a QC issue.
RSC will fix it but getting a new replacement seems unlikely.
A big disappointment especially Rolex boasts about quality.
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Old 8 September 2020, 10:31 AM   #41
Roberto Kupferschein
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I got the same problem with a White face Daytona bought from a AD. My watch also had a defect in the Chrono hand. Sended to the RSC in Dallas, after four weeks they fix my watch, but they also damage the hour and minutes hand. The watch was sended again for another 4 weeks . Finally got the watch back
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Old 8 September 2020, 10:31 AM   #42
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I’d definitely get it fixed. Actually I’m surprised your AD didn’t catch that before selling it.
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Old 8 September 2020, 10:41 AM   #43
DaveTheWatchGuy
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Rolex Daytona bezel not alligned perfectly

That’s a simple fix. You just have to pop off the bezel and straighten it out. The ceramic is very fragile, so it’s best to have a trained technician do it. RSC can literally fix this in under 5 minutes


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Old 8 September 2020, 12:57 PM   #44
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RSC will correct that for you


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Old 8 September 2020, 01:01 PM   #45
Oystersteel92
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Quote:
Originally Posted by Tools View Post
There are a number of official RSC's around the country.

The Service Center in Lititz, PA is co-located with the Rolex Technicum. Both have been operating for 20 years.

https://www.rolex.org/science/an-education-in-precision
That is so...BADASS. It's like Hogwarts for Rolex watchmakers.

Just when I think I can't love the brand more I find out something else that amazes me.
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Old 8 September 2020, 02:11 PM   #46
michaelodonnell123
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My experience working for an AD years ago, Rolex hates to find an anomaly on a new watch and will take steps to make you feel whole as soon as you can notify them of the issue...
I wish Rolex took that position when my Tudor GMT date wheel would never work right, ... even after three attempts by Rolex to fix it.
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Old 8 September 2020, 03:05 PM   #47
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If you're in Belgium, there's a RSC in Brussels. They'll gladly fix it for you.
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Rolex uses rare elves to polish the platinum. They have a union deal and make like $90 per hour and get time and half on weekends.
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Old 8 September 2020, 03:26 PM   #48
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Seems like poor QC. Not the first one.
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Old 8 September 2020, 04:26 PM   #49
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Get it fixed.
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