Serious OCD question - hour hand off

[GrumpyMax]

After one happy month with my gorgeous 226570, I noticed that hour hand is not properly aligned with minute hand (see photo - I tried my best to show it). Hour hand hits the mark with 5 minutes delay. From rational point of view, I'm not particularly annoyed with that and certainly don't want my watch to be opened. From another angle, I wouldn't expect such "quality" from Rolex, so I'm actually a bit annoyed
My question is:
1. If I wait, let's say, 4 years, can I turn in the AD or RSC and ask to fix it under warranty (and check the movement etc.)?
2. Did any of you noble sirs faced such underwhelming assembly quality before?
3. Where are Rolex RSCs in Europe (except Geneve)?

[Rolex1982]

1. Yes you can
2. Yes, it sometimes happens. https://www.rolexforums.com/showthread.php?t=906470
3. https://www.rolex.com/watch-care-and...=SERVICECENTER

[Seo]

My cousins dd is like this, he is not letting anyone open it up as it will just come back with new scratches.




Sent from my iPhone using Tapatalk

[Rolex1982]

Originally Posted by Seo

My cousins dd is like this, he is not letting anyone open it up as it will just come back with new scratches.




Sent from my iPhone using Tapatalk

Indeed, don’t let it open if not absolutly necessary. Mine needed to be opened to fix the amplitude sickness of the 32xx movements and now i have a spec of dust under the crystal.

[steveclr]

Whenever 'OCD' is in a title, I'm expecting to see some pathetic nonsense. Its a damn shame that this got through quality control on such a high end watch brand.

[watchluvr4ever]

Some interesting reading on hand alignment…

https://www.awci.com/watchmaking-exc...-and-division/

[Kevin of Larchmont]

Being concerned about an actual problem is not OCD much less serious OCD, it is simply normal behavior. And being able to wait four years to get it fixed definitely isn’t OCD either. You sound fine.

[GrumpyMax]

Originally Posted by Rolex1982

Indeed, don’t let it open if not absolutly necessary. Mine needed to be opened to fix the amplitude sickness of the 32xx movements and now i have a spec of dust under the crystal.

In such a case, can you give it back to have dust removed?

[GrumpyMax]

Thank you all for your comments! I'll definitely wait for now...

[Rolex1982]

Originally Posted by GrumpyMax

In such a case, can you give it back to have dust removed?

I think so but i didn’t ask. I only see it with a loupe and don’t want it handled again if not completely necessary. The caseback got some hairline scratches from them too. So why risk it.

[GGGMT]

That is nasty. Get it fixed. It’s wrong and off.

Here was mine. Got worse




Sent from my iPhone using Tapatalk

[Andad]

Originally Posted by Seo

My cousins dd is like this, he is not letting anyone open it up as it will just come back with new scratches.




Sent from my iPhone using Tapatalk

??

[Seo]

Originally Posted by Andad

??

What is wrong Andad?


Sent from my iPhone using Tapatalk

[SearChart]

GMT mechanisms have more gear play and issues like this are more likely to happen, easy fix though.

I wouldn't wait 4 years and just get it done right away.

[George58]

get it fixed now

[RobJohnFL]

That would really bug me

[brandrea]

Originally Posted by Seo

What is wrong Andad?


Sent from my iPhone using Tapatalk

I don’t see it either … I think is what Eddie was getting at. I agree

[77T]

Originally Posted by GrumpyMax

Thank you all for your comments! I'll definitely wait for now...

See below for best advice…

Originally Posted by SearChart

GMT mechanisms have more gear play and issues like this are more likely to happen, easy fix though.

I wouldn't wait 4 years and just get it done right away.

Originally Posted by GrumpyMax

Where are Rolex RSCs in Europe (except Geneve)?

Your profile says Netherlands- 3 RSCs nearby…


https://www.rolex.com/watch-care-and...=SERVICECENTER

That link will let you also search other EU locations, too


Sent from my iPhone using Tapatalk Pro

[Largoshark]

I had a Milgauss with this issue and it drove me nuts. I don’t think you’re being OCD in this case. I’d try to get it fixed at the AD or RSC.

[GrumpyMax]

Wow, didn't expect that majority will advice to go and fix... What about possible scratches etc? I'm also considering this situation more as a ticket for free service, and assume that once the watch hits RSC, they will check and service movement as well, am I right?
Another question regarding RCS - ones which are visible on the website, are ADs actually, but are there real RSCs belonging to Rolex like in the US?

[Largoshark]

Originally Posted by GrumpyMax

Wow, didn't expect that majority will advice to go and fix... What about possible scratches etc? I'm also considering this situation more as a ticket for free service, and assume that once the watch hits RSC, they will check and service movement as well, am I right?
Another question regarding RCS - ones which are visible on the website, are ADs actually, but are there real RSCs belonging to Rolex like in the US?

That’s entirely up to you. Scratches are inevitable. Whereas this is a manufacturing error that should be easily solved and never encountered again with this watch. If it doesn’t bother you then you can wait to service, but if you’ll constantly be noticing/thinking about it, it would save quite a bit of stress to just get it resolved quickly.

[Chewbacca]

Originally Posted by GrumpyMax

After one happy month with my gorgeous 226570, I noticed that hour hand is not properly aligned with minute hand (see photo - I tried my best to show it). Hour hand hits the mark with 5 minutes delay. From rational point of view, I'm not particularly annoyed with that and certainly don't want my watch to be opened. From another angle, I wouldn't expect such "quality" from Rolex, so I'm actually a bit annoyed
My question is:
1. If I wait, let's say, 4 years, can I turn in the AD or RSC and ask to fix it under warranty (and check the movement etc.)?
2. Did any of you noble sirs faced such underwhelming assembly quality before?
3. Where are Rolex RSCs in Europe (except Geneve)?

If it were a Tudor then it’s fine. But this, no. Send it back and never bring yourself to new money levels.

[Auric Goldfinger]

Originally Posted by Andad

??

He’s saying it takes about 3 min past the hour for the hour hand marker to line up 100%. It should line up when the minute hand is at the 12:00 position, not 3 min after.

[Auric Goldfinger]

Get the hour marker fixed. It would certainly bother me.

I understand the concern about potential damage occurring while under the knife, but that’s up to you to decide. I’m the same way, if the potential for damage is too significant I won’t bother, but for things like this, I would take the chance because that misaligned hour marker would bother me more.

[TVC15]

No way I’d let that slide and looks like I trust RSC more than some.

[Robf52]

Originally Posted by RobJohnFL

That would really bug me

Yes, and should not have gotten past factory QA.

[ndirish2001]

My 2022 OP41 is about 2-3 minutes misaligned. Whatever QC Rolex has in place for the alignment of the hands is clearly not sufficient.


Sent from my iPhone using Tapatalk

[ras47]

Mis-aligned hands drive me up a tree! The Dude may abide, but not me.

[watch3r]

This would bother me - likely even more than if the watch was running a bit fast/slow. I agree with those here saying get it fixed.

RSC is unlikely to do any cosmetic damage (aka hairlines, etc) that wouldn't otherwise occur with normal wear over time.

[slide13]

Annoying for sure, have certainly seen it to varying degrees on enough watches that it's now a part of my pre-purchase checkover of a watch. Of course, with the current state of the Rolex market it's not like you can just ask to see another one, so....