Rolex STOLEN by a FedEx employee

[CPTL]

Originally Posted by joeychitwood

What's frustrating in these cases is that with about ten minutes of work, FedEx could investigate and uncover every person who touched the package before it vanished. Finding the thief is not hard, but FedEx is not responsible enough to make the effort.

Probably not in their interests to find out who took it. I don't think they can contract out of liability for the criminal acts of their employees.

[ersnyder]

Originally Posted by CPTL

Probably not in their interests to find out who took it. I don't think they can contract out of liability for the criminal acts of their employees.

Quite possibly no one STOLE the watch. It could be sitting in the corner of a distribution center with no one paying very much attention to it because it was not listed as High Value.

FedEx, UPS etc. handle a HUGE volume of parcels and declaring High Value and the amount of that value helps them keep track of those parcels. The fact no one will leave their desk or coffee to go out and physically check to find the parcel is very frustrating!

[boa2]

Originally Posted by ersnyder

Quite possibly no one STOLE the watch. It could be sitting in the corner of a distribution center with no one paying very much attention to it because it was not listed as High Value.

FedEx, UPS etc. handle a HUGE volume of parcels and declaring High Value and the amount of that value helps them keep track of those parcels. The fact no one will leave their desk or coffee to go out and physically check to find the parcel is very frustrating!

Same question here...did I miss that part? Are you presuming it was stolen, or was it confirmed so?

Very frustrating. I hope it ends to your satisfaction. I always consider the paper I'm signing my agreement with the company, but perhaps you'll find a way around that.

Good luck!