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nikhsub1 · 5 December 2007, 02:29 AM

Guys, my everyday Explorer II which I love is sick again... about a year ago it was running about +10 seconds a day, I took it to RSC Beverly Hills and they kept the watch for almost 3 weeks - they said they gave it a complete overhaul. This watch is a 2006 model, D series I believe. Anyway, now for the weird part, this Sunday I'm out with the family and I realize my watch is 30 minutes SLOW. I think, hmmm, maybe I messed up when I adjusted the date, but on the 3185 you can do this without ever messing with the minutes. Now this morning I wake up (I sleep with watch on wrist) and the watch is 40 minutes slow... last night it was fine. This is pretty bad. I'm beginning to think my watch is cursed!

Off again I go to RSC but I have to say, in the year and a half I've owned this watch it has been trouble.

CEG · 5 December 2007, 02:34 AM

Sorry to hear that pal - good luck, and keep us updated

JJ Irani · 5 December 2007, 02:35 AM

Quote:

Originally Posted by nikhsub1

Guys, my everyday Explorer II which I love is sick again... about a year ago it was running about +10 seconds a day, I took it to RSC Beverly Hills and they kept the watch for almost 3 weeks - they said they gave it a complete overhaul. This watch is a 2006 model, D series I believe. Anyway, now for the weird part, this Sunday I'm out with the family and I realize my watch is 30 minutes SLOW. I think, hmmm, maybe I messed up when I adjusted the date, but on the 3185 you can do this without ever messing with the minutes. Now this morning I wake up (I sleep with watch on wrist) and the watch is 40 minutes slow... last night it was fine. This is pretty bad. I'm beginning to think my watch is cursed!

Off again I go to RSC but I have to say, in the year and a half I've owned this watch it has been trouble.

I think he needs some female companionship to rev up his hormones and get him back on track!!

watchnut · 5 December 2007, 02:36 AM

Sorry to hear about your problems. Nothing worse than having something of this quality not perform as expected. That watch should not have needed anything done for years. Don't know if it's possible to get a "lemon" from Rolex. Sure hope not! Good luck!

JJ Irani · 5 December 2007, 02:38 AM

Quote:

Originally Posted by watchnut

Sorry to hear about your problems. Nothing worse than having something of this quality not perform as expected. That watch should not have needed anything done for years. Don't know if it's possible to get a "lemon" from Rolex. Sure hope not! Good luck!

But I do see lemons every time my AD bends over!!

Thomas · 5 December 2007, 02:42 AM

It's possible to get a "lemon" from anybody. Sometimes they slip through the cracks. Not saying yours is a lemon, but I would have it looked at again.

Paulie · 5 December 2007, 02:51 AM

Take it back to the Beverly Hills RSC. I recall a thread here with a similar problem and can be easily fixed. But you're lucky you're local so don't have to add two weeks for shipping.

Good luck!

watchnut · 5 December 2007, 02:59 AM

Quote:

Originally Posted by JJ Irani

But I do see lemons every time my AD bends over!!

Let me know when they turn to grapefruits. I might consider a trip "down under"!

JJ Irani · 5 December 2007, 03:00 AM

Quote:

Originally Posted by watchnut

Let me know when they turn to grapefruits. I might consider a trip "down under"!

GerardoG · 5 December 2007, 03:05 AM

Quote:

Originally Posted by watchnut

Let me know when they turn to grapefruits. I might consider a trip "down under"!

SPACE-DWELLER · 5 December 2007, 03:36 AM

Sounds like a balance issue. Did you drop the Rolex??

Could also be a problem with the rotor. Have you tested the longevity of the power reserve?

Either way, back to RSC it goes!

CoopJr · 5 December 2007, 03:42 AM

Could the watch have come close to a magnetic source?

nikhsub1 · 5 December 2007, 03:59 AM

Quote:

Originally Posted by SPACE-DWELLER

Sounds like a balance issue. Did you drop the Rolex??

Could also be a problem with the rotor. Have you tested the longevity of the power reserve?

Either way, back to RSC it goes!

No, never dropped the watch ever. Has not been banged either... I baby it too!

Mrdi · 5 December 2007, 04:26 AM

Have you wound it a full 40 turns?
Perhaps it is not winding while on your wrist.
Some individuals are more active than others and the watch depends on physical movement to wind.

f16570 · 5 December 2007, 04:42 AM

Disappointed for you to hear this, very un Rolex like. Keep us posted as to the progress.

f

nikhsub1 · 5 December 2007, 06:21 AM

Quote:

Originally Posted by Mrdi

Have you wound it a full 40 turns?
Perhaps it is not winding while on your wrist.
Some individuals are more active than others and the watch depends on physical movement to wind.

I don't see how after a year and a half with this watch on, it would all of a sudden be 40 minutes slow, twice in 2 days? Not a chance. Anyhow, I walked it into RSC BH, showed the woman my receipt from being there in MARCH 27, 2007 when they decided a FULL overhaul was needed

So now, 8 months later, my watch is non functional. The woman took it to the back to put it on the 'timer', when she came out she said "Oh dear, have you dropped this watch, it isn't running". I said it is running, I see the second hand moving

She said, "NO, I mean it isn't even registering on the timing machine". Oh dear is right.

frostie · 5 December 2007, 06:34 AM

30 minutes slow that's bad. You should go to an RSC and have your watch regulated

nikhsub1 · 5 December 2007, 06:39 AM

Quote:

Originally Posted by frostie

30 minutes slow that's bad. You should go to an RSC and have your watch regulated

No ya think?

frostie · 5 December 2007, 06:43 AM

Quote:

Originally Posted by nikhsub1

No ya think?

johan · 5 December 2007, 08:45 AM

keep us inform....

nikhsub1 · 5 December 2007, 09:07 AM

Well, they called and said it was being sent up for 'repair'. Told me an ETA of a week and a half... will report back. I did ask the woman for a new watch

she said sorry, that is not our policy... we can fix it. I told her this is the SECOND time within 1.5 years with a NEW watch! I told her that when my warranty is up, then im screwed if this happens again! She told me they would take the past problems into consideration if there was ANOTHER problem... anyone know anything about Rolex's policy regarding issues like this?

f16570 · 5 December 2007, 08:16 PM

Perhaps I would document this in writing to your AD, so that if there is a further issue then you will hopefully have some redress when the watch is out of warranty.
Perhaps ask them if they are prepared to offer a further 2 year waranty, if you don't ask you don't get.

f

SPACE-DWELLER · 5 December 2007, 08:27 PM

Quote:

Originally Posted by nikhsub1

... I baby it too!

I guess the cradle just needs more rockin' then!

vukotab · 5 December 2007, 09:36 PM

Me & my Expy together wish to your watch fast and full recovery!

colemanitis · 5 December 2007, 11:00 PM

Good luck getting your EXP repaired. I can't imagine how frustrating this must be for you. Rolex should take good care of you. Keep us posted.

Lol-x · 5 December 2007, 11:19 PM

Man that isn't good news. It is difficult to say what has gone wrong, but I'm hoping you can put this down to just some plain bad luck, and that run will be at an end when your watch comes back to you this time.
Hopefully it will not cost you anything. Good Luck

frostie · 5 December 2007, 11:37 PM

Quote:

Originally Posted by SPACE-DWELLER

I guess the cradle just needs more rockin' then!

nikhsub1 · 6 December 2007, 02:59 AM

Quote:

Originally Posted by Lol-x

Man that isn't good news. It is difficult to say what has gone wrong, but I'm hoping you can put this down to just some plain bad luck, and that run will be at an end when your watch comes back to you this time.
Hopefully it will not cost you anything. Good Luck

It won't cost me anything as it is still under warranty for another few months. I have been dying for the new GMT

but think I need to build up some cash reserves first

I think I'll wait til Basel and see what is in store for Rolex next year. In the mean time, my Black Monster is getting some wrist time

SSD · 6 December 2007, 11:02 AM

Perhaps they would agree to throw in a service, and therefore additionally warranteed work... Just a thought, best of luck!

5 December 2007, 02:29 AM	#1
nikhsub1 Server Advisor Join Date: Oct 2006 Location: LA & NY Watch: 16610LV Posts: 1,118	My Explorer II is not happy :( Guys, my everyday Explorer II which I love is sick again... about a year ago it was running about +10 seconds a day, I took it to RSC Beverly Hills and they kept the watch for almost 3 weeks - they said they gave it a complete overhaul. This watch is a 2006 model, D series I believe. Anyway, now for the weird part, this Sunday I'm out with the family and I realize my watch is 30 minutes SLOW. I think, hmmm, maybe I messed up when I adjusted the date, but on the 3185 you can do this without ever messing with the minutes. Now this morning I wake up (I sleep with watch on wrist) and the watch is 40 minutes slow... last night it was fine. This is pretty bad. I'm beginning to think my watch is cursed! Off again I go to RSC but I have to say, in the year and a half I've owned this watch it has been trouble.

5 December 2007, 02:34 AM	#2
CEG "TRF" Member Join Date: Aug 2007 Real Name: Dan Location: ENGLAND Watch: 116505 Posts: 1,587	Sorry to hear that pal - good luck, and keep us updated __________________ 16710-116505-116660-116680-116610LV-216570-126331-116710-114060-126621-TudorGMT-Tudor BB58-Sapphire Speedy Pro-Speedy Rising Sun

5 December 2007, 02:51 AM	#7
Paulie "TRF" Member Join Date: Jul 2007 Location: Chicagoland Watch: GMTII and OP! Posts: 1,272	Take it back to the Beverly Hills RSC. I recall a thread here with a similar problem and can be easily fixed. But you're lucky you're local so don't have to add two weeks for shipping. Good luck! __________________

5 December 2007, 03:36 AM	#11
SPACE-DWELLER "TRF" Member Join Date: Apr 2007 Real Name: Bo Location: Denmark Watch: Rolex, of course! Posts: 22,436	Sounds like a balance issue. Did you drop the Rolex?? Could also be a problem with the rotor. Have you tested the longevity of the power reserve? Either way, back to RSC it goes! __________________ With kind regards, Bo LocTite 221: The Taming Of The Screw...

5 December 2007, 11:00 PM	#25
colemanitis "TRF" Member Join Date: Apr 2006 Real Name: Jeff Location: Florida Watch: PAM 1090 Posts: 3,723	Good luck getting your EXP repaired. I can't imagine how frustrating this must be for you. Rolex should take good care of you. Keep us posted. __________________ Member #471

5 December 2007, 02:36 AM	#4
watchnut "TRF" Member Join Date: Feb 2007 Real Name: David Location: SW Fla Watch: SS Daytona & TT DJ Posts: 1,430	Sorry to hear about your problems. Nothing worse than having something of this quality not perform as expected. That watch should not have needed anything done for years. Don't know if it's possible to get a "lemon" from Rolex. Sure hope not! Good luck!

5 December 2007, 02:42 AM	#6
Thomas Banned Join Date: Jul 2007 Location: USA Posts: 625	It's possible to get a "lemon" from anybody. Sometimes they slip through the cracks. Not saying yours is a lemon, but I would have it looked at again.

5 December 2007, 03:42 AM	#12
CoopJr "TRF" Member Join Date: Oct 2007 Real Name: Coop Location: U.S.A. Watch: Subs Posts: 6,455	Could the watch have come close to a magnetic source?

5 December 2007, 04:26 AM	#14
Mrdi Banned Join Date: Mar 2006 Location: PA Posts: 3,478	Have you wound it a full 40 turns? Perhaps it is not winding while on your wrist. Some individuals are more active than others and the watch depends on physical movement to wind.

5 December 2007, 04:42 AM	#15
f16570 "TRF" Member Join Date: Jan 2007 Real Name: F Location: Scotland Watch: Exp II White Face Posts: 4,272	Disappointed for you to hear this, very un Rolex like. Keep us posted as to the progress. f

5 December 2007, 06:34 AM	#17
frostie 1,000,000th PostMember Join Date: Jun 2007 Location: Earth Posts: 14,048	30 minutes slow that's bad. You should go to an RSC and have your watch regulated

5 December 2007, 08:45 AM	#20
johan "TRF" Member Join Date: Nov 2007 Real Name: Johan Location: vancouver Watch: rolex, Posts: 194	keep us inform....

5 December 2007, 09:07 AM	#21
nikhsub1 Server Advisor Join Date: Oct 2006 Location: LA & NY Watch: 16610LV Posts: 1,118	Well, they called and said it was being sent up for 'repair'. Told me an ETA of a week and a half... will report back. I did ask the woman for a new watch she said sorry, that is not our policy... we can fix it. I told her this is the SECOND time within 1.5 years with a NEW watch! I told her that when my warranty is up, then im screwed if this happens again! She told me they would take the past problems into consideration if there was ANOTHER problem... anyone know anything about Rolex's policy regarding issues like this?

5 December 2007, 08:16 PM	#22
f16570 "TRF" Member Join Date: Jan 2007 Real Name: F Location: Scotland Watch: Exp II White Face Posts: 4,272	Perhaps I would document this in writing to your AD, so that if there is a further issue then you will hopefully have some redress when the watch is out of warranty. Perhaps ask them if they are prepared to offer a further 2 year waranty, if you don't ask you don't get. f

5 December 2007, 11:19 PM	#26
Lol-x Facilitator Join Date: Nov 2005 Real Name: Steve Location: Omnipresent Posts: 33,563	Man that isn't good news. It is difficult to say what has gone wrong, but I'm hoping you can put this down to just some plain bad luck, and that run will be at an end when your watch comes back to you this time. Hopefully it will not cost you anything. Good Luck

6 December 2007, 11:02 AM	#29
SSD "TRF" Member Join Date: Jul 2007 Real Name: Jamie Location: Georgia Watch: Stainless Sub Date Posts: 3,023	Perhaps they would agree to throw in a service, and therefore additionally warranteed work... Just a thought, best of luck! __________________ SUBMARINER OWNERS' CLUB ESTABLISHED 1953 TRF Member # 5464

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