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ROLEX NO LESS · 17 April 2014, 08:59 AM

yes or no?

Danny83 · 17 April 2014, 09:17 AM

Yes the will polish it out for you.

tkerrmd · 17 April 2014, 09:22 AM

They do whatever it needs, so if it doesn't look right yes

ROLEX NO LESS · 17 April 2014, 11:03 AM

I sent my watch to RSC for a warranty issue and it came back with a bunch of new scratches on the case back that weren't there before so I'm debating whether or not to send it back. There's also damage on they screws which they deny they did and a few new scratches on the bracelet. I am very meticulous with my watch and know every mark that was there or not. So needless to say I am disappointed with RSC.

ROLEX NO LESS · 17 April 2014, 11:07 AM

My AD also advised me not to polish the case back as most people do not ever get it polished. I'd like to know your thoughts and if I should go ahead or not and will getting it polished affect its resale value??

77T · 17 April 2014, 11:12 AM

I don't have it brushed and polished since it's not seen by anyone - but at the same time I don't get damage to that area anyway...

sea-dweller · 17 April 2014, 11:13 AM

Just received my Explorer 1 back from RSC and it looks new. They will bring the watch back to factory standards, so I assume that the back of the case will need to be polished, if it needs (mine did not).

77T · 17 April 2014, 11:16 AM

Quote:

Originally Posted by ROLEX NO LESS

I sent my watch to RSC for a warranty issue and it came back with a bunch of new scratches on the case back that weren't there before so I'm debating whether or not to send it back. There's also damage on they screws which they deny they did and a few new scratches on the bracelet. I am very meticulous with my watch and know every mark that was there or not. So needless to say I am disappointed with RSC.

Quote:

Originally Posted by ROLEX NO LESS

My AD also advised me not to polish the case back as most people do not ever get it polished. I'd like to know your thoughts and if I should go ahead or not and will getting it polished affect its resale value??

In your case (if damage was done during service) then do what makes you feel better. If you keep it a lifetime and the case back ends up being "over polished", you would lose some value. But you can always buy a new case back. They aren't serial numbered so that wouldn't hurt resale value in truth.

Old Expat Beast · 17 April 2014, 11:17 AM

Caseback polishing is part of the overall RSC service polish. Sometimes I ask for a light polish, if the watch can take it and retain its original shape, sometimes I specify no polish. Caseback is never a specific issue, but they do look nice when newly brushed (if that's the original style).

Chewbacca · 17 April 2014, 11:55 AM

i just give it in. they give it back. my 16610LV is in the shop now. i'll have a look if the crown estimate ends up requiring a full service.

17 April 2014, 08:59 AM	#1
ROLEX NO LESS "TRF" Member Join Date: May 2011 Location: Canada Posts: 35	Do you get the back of your case polished during service? yes or no?

17 April 2014, 11:12 AM	#6
77T 2024 SubLV41 Pledge Member Join Date: Dec 2010 Real Name: PaulG Location: Georgia Posts: 41,915	I don't have it brushed and polished since it's not seen by anyone - but at the same time I don't get damage to that area anyway... __________________ Does anyone really know what time it is?

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17 April 2014, 09:17 AM	#2
Danny83 2024 ROLEX DATEJUST41 Pledge Member Join Date: Sep 2013 Real Name: Danny Location: Bay Area CA Watch: Yellow Gold Posts: 20,302	Yes the will polish it out for you.

17 April 2014, 09:22 AM	#3
tkerrmd "TRF" Member Join Date: Apr 2008 Real Name: Tom Location: In a race car! Watch: ME RACE PORSCHES Posts: 24,123	They do whatever it needs, so if it doesn't look right yes

17 April 2014, 11:03 AM	#4
ROLEX NO LESS "TRF" Member Join Date: May 2011 Location: Canada Posts: 35	I sent my watch to RSC for a warranty issue and it came back with a bunch of new scratches on the case back that weren't there before so I'm debating whether or not to send it back. There's also damage on they screws which they deny they did and a few new scratches on the bracelet. I am very meticulous with my watch and know every mark that was there or not. So needless to say I am disappointed with RSC.

17 April 2014, 11:07 AM	#5
ROLEX NO LESS "TRF" Member Join Date: May 2011 Location: Canada Posts: 35	My AD also advised me not to polish the case back as most people do not ever get it polished. I'd like to know your thoughts and if I should go ahead or not and will getting it polished affect its resale value??

17 April 2014, 11:13 AM	#7
sea-dweller "TRF" Member Join Date: Oct 2007 Real Name: Dennis Location: Bay Area - 925 Posts: 40,018	Just received my Explorer 1 back from RSC and it looks new. They will bring the watch back to factory standards, so I assume that the back of the case will need to be polished, if it needs (mine did not).

17 April 2014, 11:17 AM	#9
Old Expat Beast TRF Moderator & 2024 SubLV41 Patron Join Date: Jul 2013 Real Name: Adam Location: Far East Watch: Golden Tuna Posts: 28,793	Caseback polishing is part of the overall RSC service polish. Sometimes I ask for a light polish, if the watch can take it and retain its original shape, sometimes I specify no polish. Caseback is never a specific issue, but they do look nice when newly brushed (if that's the original style).

17 April 2014, 11:55 AM	#10
Chewbacca Banned Join Date: May 2012 Real Name: CJ Location: Kashyyyk Watch: Kessel Run Chrono Posts: 21,112	i just give it in. they give it back. my 16610LV is in the shop now. i'll have a look if the crown estimate ends up requiring a full service.

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