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Old 27 May 2016, 08:19 AM   #1
Emreozcan
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Troubled Avenger II GMT: Just a Quick Question

Hi Gents & Ladies.

I have a troubled Avenger II GMT and the distributor in my country takes no responsibility after 3 services (2 of them has the same reason and it continues).

1. It gained 60-80 seconds a day when the watch was brand new. I sent them, they told it was magnetized and repaired it. I bought their excuse for some reason since they were not tend to replace it.
2. It started to stop on my wrist and power reserve went down like 24 hours max. They told the reason was because the watch has "high amplitude" problem and they serviced it completely and sent back.
3. Now the same problem started again - stops on my wrist.

Anyway sorry for taking this long and my question goes: Does anyone know how I can reach Breitling International customer services or some place similar? I want to make a complaint both for my watch and Turkish Distributor.

Thanks in advance,
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Old 27 May 2016, 08:21 AM   #2
Baco Noir
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http://www.breitling.com/en/contact/

I hope they can help you get it sorted out.
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Old 27 May 2016, 07:28 PM   #3
Emreozcan
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@Baco

Already tried Breitling's official page. It directs me to official retailers in Turkey and they connected to the distributor company who denies responsibility. I need to find supervisors of Turkish distributor or maybe an international sales support. Anyway thanks for the tip.
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Old 3 June 2016, 01:01 AM   #4
breitlings
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It should be a world wide warranty. Go to some place else for example the west or the east and get them to fix it there.
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Old 12 July 2016, 07:53 AM   #5
Emreozcan
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Quote:
Originally Posted by breitlings View Post
It should be a world wide warranty. Go to some place else for example the west or the east and get them to fix it there.
Thanks for the tip.

Yeah its so-called warranty is worldwide and new distributor in Turkey has sent the watch to Switzerland for inspection. Breitling sent me news through this distributor stating that "they will repair the watch" with no further explanation as if the problem hasn't repeated itself.

For me, it turned out that Breitling is a brand that doesn't stand behind its products. Their warranty means nothing since they repair the watch which has stopped working because of the same reason twice. Damn it wasn't even working properly when it was brand new! I admit that I'm a fool to trust and I will never buy any of their watches anymore.

Thanks all for the help and time.
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