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Old 7 November 2018, 03:26 AM   #1
envuks
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116710ln is in for service and the quote is $1030usd

The only item of note was a new crystal due to a scratch which I was expecting. Overall, it seems a bit more expensive than I expected, but certainly not big deal. 4 week ETA to completion.

Just figured that I'd share the current service cost that I was quoted.


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Old 7 November 2018, 03:30 AM   #2
Tomas Eriksson
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How much was the crystal? 250?
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Old 7 November 2018, 03:39 AM   #3
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How old is the watch?
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Old 7 November 2018, 03:42 AM   #4
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I just had mine serviced. 800 USD. They recommended replacing the insert for a couple of really tiny marks but I opted to keep it. I want to see how the Cerachrome ages.
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Old 7 November 2018, 04:03 AM   #5
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How old is the watch?


I'm the original owner and had it for 10.5 years.


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Old 7 November 2018, 04:15 AM   #6
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My 116710LN is in for service right now and quote is €720 EUR which includes a new crown as old one is damaged apparently. Quite steep I think too. 8-10 week ETA on mine as we have no service centres in Ireland and needs to be shipped to UK.
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Old 7 November 2018, 04:17 AM   #7
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My 116710LN is in for service right now and quote is €720 EUR which includes a new crown as old one is damaged apparently. Quite steep I think too. 8-10 week ETA on mine as we have no service centres in Ireland and needs to be shipped to UK.
That is a little cheaper than official Rolex price Should be €700 for service + €50 for the crown.
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Old 7 November 2018, 04:22 AM   #8
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Sounds about right with new crystal

If you can live with the current crystal, maybe you can decline the "new crystal"?

But I would do the complete package. You are paying that much anyway, might as well ...
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Old 7 November 2018, 04:24 AM   #9
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That is a little cheaper than official Rolex price Should be €700 for service + €50 for the crown.
Yeh I have a good relationship with my AD and they said they gave me €100 discount which I didn't really believe.. :P VAT in Ireland is high though...
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Old 7 November 2018, 04:44 AM   #10
envuks
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Sounds about right with new crystal

If you can live with the current crystal, maybe you can decline the "new crystal"?

But I would do the complete package. You are paying that much anyway, might as well ...


The scratch is right on the cyclops so it's annoying and I'm definitely having it changed out. Doesn't make sense to me to save $100 or $200 and keep the old damaged crystal


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Old 7 November 2018, 04:48 AM   #11
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The scratch is right on the cyclops so it's annoying and I'm definitely having it changed out. Doesn't make sense to me to save $100 or $200 and keep the old damaged crystal


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Well then, there it goes :)

I usually look at it this way. $1030 for 10.5 years, so that's less than $100 a year. You spend more money on Starbucks than that. haha
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Old 7 November 2018, 05:09 AM   #12
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Well then, there it goes :)



I usually look at it this way. $1030 for 10.5 years, so that's less than $100 a year. You spend more money on Starbucks than that. haha


Agreed 100%!


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Old 7 November 2018, 06:18 AM   #13
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I thought it would be cheaper, esp when AP ROs are around 700-800 euros for a service.
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Old 7 November 2018, 06:38 AM   #14
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I couldnt live with a scratched crystal either. a full service with a new crystal, Thats the going rate now as prices were recently increased.
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Old 7 November 2018, 07:40 AM   #15
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I just had one serviced. $795 and $125 for the crystal.
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Old 7 November 2018, 09:36 AM   #16
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It’s what I just paid a month ago for mine at the 8 year service.


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Old 7 November 2018, 12:25 PM   #17
envuks
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How much was the crystal? 250?

I wasn’t provided an itemized service quote. I sent the watch back to Rolex through my AD for ease of shipping as I could simply drop it off at the AD. They called me to inform me of the price today, but I didn’t ask for the full itemized service recommendation from Rolex. I just said ok when they said $1030 verbally for service plus new crystal. While interesting to understand, I was certainly going to say yes to their recommendation unless it was something outlandish. My hope is that I’ll see the itemized list of service and replacement parts when the watch is returned, but honestly no biggie if I don’t
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Old 7 November 2018, 03:35 PM   #18
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Yes, service at an RSC includes an itemized list. As noted, though, what you're describing sounds about.
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Old 7 November 2018, 04:21 PM   #19
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Not cheap, as expected for an €8.5k watch.
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Old 7 November 2018, 05:12 PM   #20
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$700 for standard service plus whatever is wrong.


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Old 7 November 2018, 05:20 PM   #21
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I'm the original owner and had it for 10.5 years.


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You invest that money and now you have anew watch good for another 10 years...all in all, a very superb deal..P)
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Old 7 November 2018, 05:50 PM   #22
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I was recently quoted $1500 AUD excluding parts by the RSC in Sydney.... This is for a sub as well.
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Old 7 November 2018, 06:15 PM   #23
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$700 for standard service plus whatever is wrong.


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Bas quoted the price in Euros. Not dollars. It’s correct
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Old 7 November 2018, 06:31 PM   #24
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Wow!
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Old 7 November 2018, 10:18 PM   #25
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I have never kept any model long enough for service
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Old 7 November 2018, 10:22 PM   #26
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Quote:
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$700 for standard service plus whatever is wrong.


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Euros, not dollars

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Rolex uses rare elves to polish the platinum. They have a union deal and make like $90 per hour and get time and half on weekends.
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Old 7 November 2018, 10:25 PM   #27
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Quote:
Originally Posted by envuks View Post
I wasn’t provided an itemized service quote. I sent the watch back to Rolex through my AD for ease of shipping as I could simply drop it off at the AD. They called me to inform me of the price today, but I didn’t ask for the full itemized service recommendation from Rolex. I just said ok when they said $1030 verbally for service plus new crystal. While interesting to understand, I was certainly going to say yes to their recommendation unless it was something outlandish. My hope is that I’ll see the itemized list of service and replacement parts when the watch is returned, but honestly no biggie if I don’t
Here in Canada (RSC Toronto) they give you an itemized quote with the things they are going to service and repair. You’ll probably get this upon completion I asssume
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Old 8 November 2018, 12:48 AM   #28
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I would assume it is case-by-case. But does anyone know if dealers typically attach a markup and handling fee. They have to cover the cost of shipping after all.
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Old 8 November 2018, 01:00 AM   #29
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I would assume it is case-by-case. But does anyone know if dealers typically attach a markup and handling fee. They have to cover the cost of shipping after all.
I don’t know the answer for this, but if I receive an itemized list when the watch is returned I’ll share it. I’d assume it would be pretty clear if the AD attached a mark up to the service when we compare the the costs posted above. Even if they did, it seems like it would be small.

If it were up to me, I’d say that they can cover their costs from the margin on the Daytona that I purchased from them when I dropped this one off for service
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