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KNY · 7 January 2019, 11:08 PM

I've always found that a nice old fashioned phone call can get you very far. Be polite and simply state the issue without sounding upset and generally the person on the other end will feel inclined to help. Especially given that it's Rolex, they should respond positively. I'd escalate if this didn't work.

Gtecko · 8 January 2019, 01:15 AM

what was the issue and what did you pay for the repairs ? please update us OP :)

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7 January 2019, 11:08 PM	#31
KNY "TRF" Member Join Date: Nov 2015 Location: TBD Posts: 292	I've always found that a nice old fashioned phone call can get you very far. Be polite and simply state the issue without sounding upset and generally the person on the other end will feel inclined to help. Especially given that it's Rolex, they should respond positively. I'd escalate if this didn't work.

8 January 2019, 01:15 AM	#32
Gtecko "TRF" Member Join Date: Apr 2017 Location: Halifax Posts: 518	what was the issue and what did you pay for the repairs ? please update us OP :)

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