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Runfar · 16 January 2021, 07:45 AM

It really just takes one bad one- just one- 14 good ones? Ok fine but 14 good and 1 bad? It’s all bad and that’s what folks are taking about

GST15 · 16 January 2021, 07:55 AM

I have a great SA at my AD. I am always treated well, she try's to get me what I am looking for, and sends me photos of new pieces when they arrive. If I am interested, she will hold them until I can try them on.
With no prior relationship other than me going in and introducing myself, she was able to get me a YM40, CHNR, and the new OP41 in the last 8 months.

PleaseStandBack · 16 January 2021, 08:26 AM

In the last year I’ve gone to my closest four ADs about a dozen times. I’m on “lists” for all kinds of SS rolexes but I’ve never gotten a call from any of them. I’m not sure if i give off a flipper vibe or just have too many asks but in that time I’ve bought three new Rolexes from grays because life is too short.

AdamW · 16 January 2021, 08:48 AM

Quote:

Originally Posted by Marcjvr

I think too much is made of “the experience”

It boils down to you walk into a store, look at what they have, have a short polite chat, ask if they have anything not displayed, and either walk out with or without a watch

THIS

BS26809 · 20 January 2021, 03:06 PM

Mostly all my of experiences have been dull.

Most of the times the SA’s kind of brush me off until they see that I am wearing a Rolex; (Maybe I am outside of their “age demographic” ?) and then start asking questions and ultimately pull the usual S/S shortage speech.

The only place I’ve gotten great customer service and I was not wearing a “nice” watch was Razny in downtown Chicago (S/O to Julio)

I recently made a purchase from local family-owned AD and they treat me very well everytime I’m in so far.

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16 January 2021, 07:45 AM	#31
Runfar "TRF" Member Join Date: Jul 2015 Location: Colorado Posts: 348	It really just takes one bad one- just one- 14 good ones? Ok fine but 14 good and 1 bad? It’s all bad and that’s what folks are taking about

16 January 2021, 07:55 AM	#32
GST15 "TRF" Member Join Date: Apr 2020 Location: USA Watch: CHNR/YM/DJ/OP/SUB Posts: 1,962	I have a great SA at my AD. I am always treated well, she try's to get me what I am looking for, and sends me photos of new pieces when they arrive. If I am interested, she will hold them until I can try them on. With no prior relationship other than me going in and introducing myself, she was able to get me a YM40, CHNR, and the new OP41 in the last 8 months.

16 January 2021, 08:26 AM	#33
PleaseStandBack "TRF" Member Join Date: Jan 2020 Real Name: Matt Location: Lodi, CA Watch: 116610 Posts: 51	In the last year I’ve gone to my closest four ADs about a dozen times. I’m on “lists” for all kinds of SS rolexes but I’ve never gotten a call from any of them. I’m not sure if i give off a flipper vibe or just have too many asks but in that time I’ve bought three new Rolexes from grays because life is too short.

20 January 2021, 03:06 PM	#35
BS26809 "TRF" Member Join Date: Jan 2021 Location: Ilinois, USA Posts: 75	Mostly all my of experiences have been dull. Most of the times the SA’s kind of brush me off until they see that I am wearing a Rolex; (Maybe I am outside of their “age demographic” ?) and then start asking questions and ultimately pull the usual S/S shortage speech. The only place I’ve gotten great customer service and I was not wearing a “nice” watch was Razny in downtown Chicago (S/O to Julio) I recently made a purchase from local family-owned AD and they treat me very well everytime I’m in so far.

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