Seller tricks with PayPal

[Lol-x]

One needs to be careful in 2 ways that have hit me this week.

1. I purchased 2 pairs of '100% authentic' RayBans for a friend. Paid $25 for express 'interstate' shipping.
Paid by PayPal. Sent 2 messages to the seller......no reply. After 4 days no good received so I initiated a PayPal dispute.
The seller makes excuses for not contacting me and sending the goods (all rubbish).
The seller then offers to give me a big discount and part refund. So I wait. Nothing happens.
I say to the seller 'well the ball is in your court.'
The seller says, I have to cancel the PayPal dispute before he can do anything.
In good faith I initiate the cancellation of the dispute.
Just as I'm about to hit the final 'cancel' button PayPal has a window saying 'do not cancel the dispute unless it has been resolved'.
So I go back to the seller and say he has to make good before any cancellation.
The seller then gives me $30 partial refund, and says he is sending the goods out straight away.
So I wait another 2-3 days (not overnight) and the sunglasses arrive.
The sunglasses are 100% fake.
There is no address to return the goods.
The seller is contacted and I ask for a return address and articulate the problems.
The seller refunds the total purchase price, but does not otherwise respond.

LESSON: Do not cancel a PayPal dispute until the entire transaction is completed to your satisfaction. Once you cancel a dispute it is cancelled FOREVER, never to be reopened, and the seller gets off saying 'well you cancelled the dispute.............."

The second one was a purchase of an electronic component for GBP110 from 'Scotland'. I send the money through PayPal. The seller refunds the money and says, "PLEASE MAKE YOUR PAYMENT AS A GIFT AS PAYPAL CHARGES EXORBITANT FEES"

Once you make the payment as a gift, you are relinquishing all rights to the transaction. So if you don't receive the goods, you loose all your money.

LESSON: If you are buying something from someone don't make your payment to that untrusted person a GIFT because that is what it will truely become, a gift, and you will have no rights to get any redress with PayPal.

[sleddog]

Thanks for the heads up Steve...!
I did know about the dispute policy...Once you cancel,it cannot be reopened!!
The gift policy is one I haven't heard about....Good to know!!

[Andad]

So that's why my sunnys didn't turn up?

[mcjp6]

I am glad you received your money back Steve. Two facts there that I was not really aware of either so thanks for the information. Hopefully others will benefit also.

[sleddog]

Originally Posted by mcjp6

I am glad you received your money back Steve. Two facts there that I was not really aware of either so thanks for the information. Hopefully others will benefit also.

Agreed Michael!!

[swatty]

Thanks for the heads up Steve

Eddie , you may have to go to Specsavers

[Lol-x]

No worries guys, there are new stunts being pulled every day.

If your gut feeling is 'this aint right' then listen to your gut. Do not take a chance.

Once the guy selling the sunglasses sent me $30 partial refund, I was feeling like he had (notwithstanding his previously unsatisfactory conduct) like the guy had shown some goodwill. Also he promised to give me 25% discount on all future purchases. This kind of made me feel good. But I knew there could still be a big sting in the tail if the goods when received turned out to be fake (as they truely were in this case).

Eddie, are you sure you don't want that pair of sunnies they look good and will match all your watches perfectly in quality

[swatty]

Originally Posted by Lol-x

Eddie, are you sure you don't want that pair of sunnies they look good and will match all your watches perfectly in quality

One of your best lines Steve