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dieseldragon · 20 January 2012, 02:41 AM

I sent an enquiry to Omega before Christmas to enquire how to send my PloProf to Bienne. I received the response today, in which time I contacted Swiss Time, received response and the watch has already been posted to the UK and received!

I know Omega are a big company and maybe the cogs turn slow, but that's a long time to wait for a reply.

FeelingTheBlues · 20 January 2012, 02:53 AM

When before Christmas did you send the e-mail? I don't know if this is an excuse but bare in mind that those employees probably had holidays as well and, therefore, probably had a big load of messages (and work) when they came back!

esm · 20 January 2012, 02:59 AM

Quote:

Originally Posted by dieseldragon

I sent an enquiry to Omega before Christmas to enquire how to send my PloProf to Bienne. I received the response today, in which time I contacted Swiss Time, received response and the watch has already been posted to the UK and received!

I know Omega are a big company and maybe the cogs turn slow, but that's a long time to wait for a reply.

the "big boys" in Switzerland takes a few weeks holidays before and after Christmas..... thats probably why the slow response...

CMLPXLV · 20 January 2012, 03:09 AM

My friend you are lucky... I heard worst histories with other Bigger brands like Omega.

ALso when they have it in his hands is another history too.

Good Luck !!!

Dweller of the Sea · 20 January 2012, 08:41 AM

I don´t think it was very slow.
It has just been holiday season and they probably get hundreds/thousands of emails a day, then I actually find it pretty fast for a big company like Omega.

20 January 2012, 02:41 AM	#1
dieseldragon "TRF" Member Join Date: Jul 2009 Real Name: Ian Location: Spain Watch: Ω & ♛ Posts: 1,321	Slow slow slow response from Omega I sent an enquiry to Omega before Christmas to enquire how to send my PloProf to Bienne. I received the response today, in which time I contacted Swiss Time, received response and the watch has already been posted to the UK and received! I know Omega are a big company and maybe the cogs turn slow, but that's a long time to wait for a reply. __________________ Rolex GMT, Zenith Chronomaster Sport, Zenith Pilot type 20 40mm, IWC mkXVI, Tudor BB58, Glashütte Original SeaQ 39. 5

20 January 2012, 02:53 AM	#2
FeelingTheBlues "TRF" Member Join Date: Sep 2011 Real Name: Carl Location: Always moving Watch: If you wish... Posts: 22,039	When before Christmas did you send the e-mail? I don't know if this is an excuse but bare in mind that those employees probably had holidays as well and, therefore, probably had a big load of messages (and work) when they came back! __________________ Mon corps c'est un pays en guerre sur l'point d'finir, Le général de l'armée de terre s'attend au pire, J'ai faim, j'ai frette, je suis trop faible pour me lever debout, On va hisser le drapeau blanc un point c'est tout. - André Fortin

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20 January 2012, 03:09 AM	#4
CMLPXLV Banned Join Date: Sep 2010 Location: Miami Posts: 41	My friend you are lucky... I heard worst histories with other Bigger brands like Omega. ALso when they have it in his hands is another history too. Good Luck !!!

20 January 2012, 08:41 AM	#5
Dweller of the Sea "TRF" Member Join Date: Jul 2010 Location: EU Watch: ing TRF Posts: 576	I don´t think it was very slow. It has just been holiday season and they probably get hundreds/thousands of emails a day, then I actually find it pretty fast for a big company like Omega.

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