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GeorgeK · 29 August 2023, 11:07 PM

I have a 16750 that would need a service, and a few questions:

What is the current situation with shipping a Rolex to the USA (I am in Switzerland)? Is there still a potential issue with US customs?

Alternatively, are there reputable independants that can service my watch in Europe?

How hard is it to source a service matte dial?

Before anyone asks, no, I am not sending it to Rolex Geneva.
Thanks for advice!

shammad10 · 29 August 2023, 11:21 PM

You live in Switzerland man! I'm sure there must be some decent watchmakers there!

GeorgeK · 29 August 2023, 11:24 PM

Maybe, thing is I have no clue who to trust. Hence my question.

Dan S · 29 August 2023, 11:36 PM

I have sent watches internationally for service, but only because they needed the attention of a specialist that was hard to find. Dealing with customs issues can be a hassle.

For something straightforward like a 16750, I would spend more time looking for a good watchmaker in Switzerland. Sometimes the best approach is to form a local network of watch friends to get firsthand recommendations.

GeorgeK · 30 August 2023, 04:09 AM

Quote:

Originally Posted by Dan S

Sometimes the best approach is to form a local network of watch friends to get firsthand recommendations.

That's the issue. I'm working far too much to get into a network; hence my question here, where I *thought* it is a network of sorts.

Dan S · 30 August 2023, 05:26 AM

Quote:

Originally Posted by GeorgeK

That's the issue. I'm working far too much to get into a network; hence my question here, where I *thought* it is a network of sorts.

Personally, I'm really not comfortable making public recommendations. It might be a network, but it is completely visible to anyone. If you can identify some members in Switzerland, you may have more success messaging them privately. I am generally much more willing to help out that way when it comes to personal recommendations about individual sellers, buyers, watchmakers, etc. (I'm not in Switzerland, BTW).

propofolboy · 30 August 2023, 06:16 AM

Service matte dial is almost impossible to find..

Filipão · 30 August 2023, 10:47 AM

@GeorgeK I am sure @Xeramic will be able to advise you on where to get it done locally.

TuRo · 30 August 2023, 05:50 PM

Might be a Suisse Indie here : https://www.rolexforums.com/showthread.php?t=180461

29 August 2023, 11:07 PM	#1
GeorgeK "TRF" Member Join Date: Jan 2011 Location: The Alps Posts: 408	Servicing a 16750 I have a 16750 that would need a service, and a few questions: What is the current situation with shipping a Rolex to the USA (I am in Switzerland)? Is there still a potential issue with US customs? Alternatively, are there reputable independants that can service my watch in Europe? How hard is it to source a service matte dial? Before anyone asks, no, I am not sending it to Rolex Geneva. Thanks for advice!

29 August 2023, 11:36 PM	#4
Dan S 2024 Pledge Member Join Date: Oct 2018 Location: Colorado, USA Posts: 6,252	I have sent watches internationally for service, but only because they needed the attention of a specialist that was hard to find. Dealing with customs issues can be a hassle. For something straightforward like a 16750, I would spend more time looking for a good watchmaker in Switzerland. Sometimes the best approach is to form a local network of watch friends to get firsthand recommendations. __________________ @oldwatchdan on IG

30 August 2023, 05:50 PM	#9
TuRo "TRF" Member Join Date: Jan 2022 Real Name: Paul Location: Cantabrigia - G.B Watch: ing the detectives Posts: 2,807	Might be a Suisse Indie here : https://www.rolexforums.com/showthread.php?t=180461 __________________ Thieves and fools and long travelled soldiers, A candid light exposes their homes. Human falter, people bellowed from their homes. And houses, there's fools and long reigning pharaohs. IT BITES - Yellow Christian

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29 August 2023, 11:21 PM	#2
shammad10 "TRF" Member Join Date: Oct 2021 Location: UK Posts: 892	You live in Switzerland man! I'm sure there must be some decent watchmakers there!

29 August 2023, 11:24 PM	#3
GeorgeK "TRF" Member Join Date: Jan 2011 Location: The Alps Posts: 408	Maybe, thing is I have no clue who to trust. Hence my question.

30 August 2023, 06:16 AM	#7
propofolboy "TRF" Member Join Date: May 2022 Location: canada Watch: 116509 116619 Posts: 84	Service matte dial is almost impossible to find..

30 August 2023, 10:47 AM	#8
Filipão "TRF" Member Join Date: Apr 2018 Real Name: Filipe Location: Lisbon & Wadesdah Watch: Never too many Posts: 1,898	@GeorgeK I am sure @Xeramic will be able to advise you on where to get it done locally.

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