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DonRickles · 25 May 2020, 10:09 AM

So this just happened.....No drops, no abuse, I picked it up from it's microfiber towel and the pusher fell off.

How bad is this repair, the watch only 3 months old......somewhat bummed.

sickened1 · 25 May 2020, 10:18 AM

The same thing happened to my Black Bay. I took it to RSC in Beverly Hills and they fixed it for free. Came back with a cool Tudor black pouch and cleaning cloth.

alpharulez · 25 May 2020, 10:24 AM

Quote:

Originally Posted by DonRickles

So this just happened.....No drops, no abuse, I picked it up from it's microfiber towel and the pusher fell off.

How bad is this repair, the watch only 3 months old......somewhat bummed.

Oh wow

Never seen this issue before!

Hoping it’s a quick one at the RSC. Unsure if there is anything they need to do for WR though.

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daveo5 · 25 May 2020, 10:26 AM

So much for a highly overpriced and hyped watch.

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ArtNouveau · 25 May 2020, 10:52 AM

This isn’t the first time I’ve seen this posted on a gold Daytona, never on a SS version. Kind of sucks to have it happen but will be an easy fix.

walkman2727 · 25 May 2020, 11:34 AM

I still remember your purchase post! I believe its under warranty, so call RSC!

Tools · 25 May 2020, 11:39 AM

the precious metal is press-fit onto the stainless core.

It's an easy fix for the RSC.

Jack T · 25 May 2020, 11:48 AM

Wow, that undermines my confidence, we expect our Rolex to be a tank in all respects. I don’t want some cheap accessories, I want reliability. Hope you get this fixed without much inconvenience.

DonRickles · 25 May 2020, 12:07 PM

Quote:

Originally Posted by Tools

the precious metal is press-fit onto the stainless core.

It's an easy fix for the RSC.

That's great news thanks Larry! Does that mean the case doesn't have to be opened? I found the spring too.

I'm one that feels, once it's apart, it never goes back together EXACTLY as the factory fit.

Boothroyd · 25 May 2020, 12:18 PM

What a drag. I would really be frustrated. Hope you get it sorted quickly.

GGGMT · 25 May 2020, 12:25 PM

Doesn’t engender a lot of confidence in the brand.

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Tools · 25 May 2020, 12:28 PM

Quote:

Originally Posted by DonRickles

That's great news thanks Larry! Does that mean the case doesn't have to be opened? I found the spring too.

I'm one that feels, once it's apart, it never goes back together EXACTLY as the factory fit.

The pusher actually unscrews from the case and can be replaced completely, which is what I would expect the Service Center would do.

DonRickles · 25 May 2020, 12:41 PM

Quote:

Originally Posted by Tools

The pusher actually unscrews from the case and can be replaced completely, which is what I would expect the Service Center would do.

It is possible that the pusher cap was pushed off by screwing the lock down too tight. The locks should never be tight

After a quick search, I see this isn't the first time seen, like a poster said above...Particular the WG model.

I really don't think it was too tight but if you think that might be a possibility I'll keep it in mind in the future.

Anyone know if the RCS in NY has reopened yet?

Not much can be done at the moment.....

Thanks again Larry

acheronsgrief · 25 May 2020, 12:45 PM

Wow, sorry this happened especially on a watch so new. Hope it’s as quick a fix as it seems. I’ve seen this before particularly on the WG model, is this a known issue?

I can’t say for sure about RSC but I do live in NY and nothing in the city is supposed to be opening up yet.

ltmgeller · 25 May 2020, 12:50 PM

Should be a quick fix

YYR · 25 May 2020, 12:52 PM

Quote:

Originally Posted by DonRickles

So this just happened.....No drops, no abuse, I picked it up from it's microfiber towel and the pusher fell off.

How bad is this repair, the watch only 3 months old......somewhat bummed.

As well you should be. Farfallen

SudiYunus · 25 May 2020, 01:05 PM

Happened to brand new APs too, 2-3 cases in the last year or so.

Mystro · 25 May 2020, 01:14 PM

This has happened more than you think with the Daytona on the forum. It’s a quick fix but a easy freak out moment when it fails like that and has to go back to RSC.

michaelodonnell123 · 25 May 2020, 01:14 PM

And this is a tool watch? Lol....

EEpro · 25 May 2020, 02:36 PM

Quote:

Originally Posted by daveo5

So much for a highly overpriced and hyped watch.

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Nice try. It's a gold / SS interface issue that is rather common on the PM Daytona and not present in the SS-only watch you're attempting to criticize.

-dustin · 25 May 2020, 02:38 PM

“Rather common”?

EEpro · 25 May 2020, 02:51 PM

Quote:

Originally Posted by -dustin

“Rather common”?

Recently there's been a couple break this way posted on the forum and both were white gold. Seems OP found this also. Only RSC can put actual data to it. Not a winning streak at any rate.

If I owned one I wouldn't panic but just not snug the pushers so much.

peterpl · 25 May 2020, 02:51 PM

Seen this happen many many times.

-Ally- · 25 May 2020, 05:21 PM

Quote:

Originally Posted by daveo5

So much for a highly overpriced and hyped watch.

Doesn’t this just substantiate that belief?

lord91 · 25 May 2020, 05:37 PM

Cant't it be screwed back into place by the owner, has to be RSC?

18078pres · 25 May 2020, 05:54 PM

Quote:

Originally Posted by Tools

the precious metal is press-fit onto the stainless core.

It's an easy fix for the RSC.

"Press fit'' anything doesn't give me confidence that it will stay in place.Cheap engineering. Like glued in place !

Yess · 25 May 2020, 06:04 PM

That's it. I'm selling my Rolex watches and buying Omega or Grand Seiko! For the price we pay you expect nothing to ever go wrong. Ever. Here's hoping nothing has ever gone wrong with an Omega, or GS!

Oh, OP, I hope you get it sorted quickly!

Andad · 25 May 2020, 06:10 PM

Quote:

Originally Posted by 18078pres

"Press fit'' anything doesn't give me confidence that it will stay in place.Cheap engineering. Like glued in place !

The links on most Rolex watches are a ‘press fit’.

Have a go at pulling one apart.

I have confidence in them.

raretime · 25 May 2020, 06:27 PM

It looks unscrewed to me if not then lucky fix.

htc8p · 25 May 2020, 06:33 PM

Imagine if you had it in water

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25 May 2020, 11:39 AM	#7
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,499	the precious metal is press-fit onto the stainless core. It's an easy fix for the RSC. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

25 May 2020, 11:48 AM	#8
Jack T "TRF" Member Join Date: May 2013 Real Name: Jack Location: The Triangle Watch: Several Posts: 6,719	Wow, that undermines my confidence, we expect our Rolex to be a tank in all respects. I don’t want some cheap accessories, I want reliability. Hope you get this fixed without much inconvenience. __________________ Sub 116613 LN; GMT 116710 LN; Sinn 104R; Exp 214270; GS SBGM221; Omega AT

25 May 2020, 12:18 PM	#10
Boothroyd 2024 SubLV41 Pledge Member Join Date: May 2011 Real Name: Daniel Location: Minneapolis, MN Watch: Wilsdorf(s) Posts: 10,257	What a drag. I would really be frustrated. Hope you get it sorted quickly. __________________ Explorer 214270 MK I/Datejust II Black 116300/Tudor Heritage Black Bay Black 79220N

25 May 2020, 12:50 PM	#15
ltmgeller 2024 SubLV41 Pledge Member Join Date: Aug 2012 Real Name: Mike Location: New York Watch: Rolex Posts: 22,526	Should be a quick fix __________________ Oh, look at the time... Official Member: 'WIS-CON' Las Vegas International GTG 2019

25 May 2020, 01:05 PM	#17
SudiYunus "TRF" Member Join Date: Jan 2020 Location: Washington Watch: Cartier Panthere Posts: 1,137	Happened to brand new APs too, 2-3 cases in the last year or so. __________________ Cartier Panthere ,Tudor GMT Cartier Santos 100 XL ,Tudor 925 DJ 36 Pink Dial ,PAM Due Blue DJ 36 White Dial ,CasiOak Sub ND

25 May 2020, 10:18 AM	#2
sickened1 2024 SubLV41 Pledge Member Join Date: Aug 2014 Real Name: Ed Location: SoCal Watch: ugiveiswatchuget Posts: 9,054	The same thing happened to my Black Bay. I took it to RSC in Beverly Hills and they fixed it for free. Came back with a cool Tudor black pouch and cleaning cloth.

25 May 2020, 10:26 AM	#4
daveo5 "TRF" Member Join Date: Dec 2016 Location: Las Vegas NV Watch: 14060M COSC Posts: 1,336	So much for a highly overpriced and hyped watch. Sent from my iPad using Tapatalk Pro

25 May 2020, 10:52 AM	#5
ArtNouveau 2024 Pledge Member Join Date: Jan 2013 Location: NWA, USA Watch: BLRO/Daytona/OP41s Posts: 5,357	This isn’t the first time I’ve seen this posted on a gold Daytona, never on a SS version. Kind of sucks to have it happen but will be an easy fix.

25 May 2020, 11:34 AM	#6
walkman2727 Banned Join Date: Mar 2019 Location: Los Angeles Watch: 16710 pepsi Posts: 228	I still remember your purchase post! I believe its under warranty, so call RSC!

25 May 2020, 12:25 PM	#11
GGGMT 2024 SubLV41 Pledge Member Join Date: Aug 2013 Location: Itinerant Watch: 79010sg Posts: 8,340	Doesn’t engender a lot of confidence in the brand. Sent from my iPhone using Tapatalk

25 May 2020, 12:45 PM	#14
acheronsgrief "TRF" Member Join Date: Aug 2018 Location: United States Posts: 724	Wow, sorry this happened especially on a watch so new. Hope it’s as quick a fix as it seems. I’ve seen this before particularly on the WG model, is this a known issue? I can’t say for sure about RSC but I do live in NY and nothing in the city is supposed to be opening up yet.

25 May 2020, 01:14 PM	#18
Mystro 2024 SubLV41 Pledge Member Join Date: Dec 2009 Real Name: The Mystro ;) Location: Central Pa. Posts: 15,478	This has happened more than you think with the Daytona on the forum. It’s a quick fix but a easy freak out moment when it fails like that and has to go back to RSC.

25 May 2020, 01:14 PM	#19
michaelodonnell123 Banned Join Date: Feb 2017 Real Name: Michael Location: NJ Watch: Panerai 112 Posts: 1,172	And this is a tool watch? Lol....

25 May 2020, 02:38 PM	#21
-dustin 2024 SubLV41 Pledge Member Join Date: Apr 2019 Real Name: Dustin Location: A, TX Posts: 1,685	“Rather common”?

25 May 2020, 02:51 PM	#23
peterpl Banned Join Date: Aug 2012 Location: . Posts: 6,692	Seen this happen many many times.

25 May 2020, 05:37 PM	#25
lord91 "TRF" Member Join Date: Apr 2016 Location: Bucuresti Watch: a Rolex duo Posts: 1,974	Cant't it be screwed back into place by the owner, has to be RSC?

25 May 2020, 06:04 PM	#27
Yess "TRF" Member Join Date: Jan 2020 Location: Good Hope Watch: 124060 Posts: 1,596	That's it. I'm selling my Rolex watches and buying Omega or Grand Seiko! For the price we pay you expect nothing to ever go wrong. Ever. Here's hoping nothing has ever gone wrong with an Omega, or GS! Oh, OP, I hope you get it sorted quickly!

25 May 2020, 06:27 PM	#29
raretime Banned Join Date: Sep 2016 Location: USA Posts: 101	It looks unscrewed to me if not then lucky fix.

25 May 2020, 06:33 PM	#30
htc8p "TRF" Member Join Date: Feb 2009 Real Name: Bert Location: philippines Watch: 116710 ln Posts: 3,472	Imagine if you had it in water Sent from my SM-A920F using Tapatalk

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