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matthew_r · 15 July 2020, 08:14 AM

Just got a call from my ad asking if I wanted my case back to be polished in order to have an “illegible” engraving fully removed. However my case back does not have an engraving. When I put my watch down I set it on top of the bracelet, so maybe they are talking about those scratches.

Has anyone else got this call before?

Old Expat Beast · 15 July 2020, 08:37 AM

I'd check back with the AD to clarify.

schoolboy · 15 July 2020, 08:38 AM

Quote:

Originally Posted by matthew_r

Just got a call from my ad asking if I wanted my case back to be polished in order to have an “illegible” engraving fully removed. However my case back does not have an engraving. When I put my watch down I set it on top of the bracelet, so maybe they are talking about those scratches.

Has anyone else got this call before?

I think you’re probably right about those scratches coming from the bracelet

Sent from my iPhone using Tapatalk

RJRJRJ · 15 July 2020, 08:44 AM

Sounds like they think there is some kind of engraving that you might want to keep. That actually sounds like pretty good service.

Onikage · 15 July 2020, 08:54 AM

Does illegible imply that they have tried to read it?

Etschell · 15 July 2020, 08:55 AM

Quote:

Originally Posted by matthew_r

Just got a call from my ad asking if I wanted my case back to be polished in order to have an “illegible” engraving fully removed. However my case back does not have an engraving. When I put my watch down I set it on top of the bracelet, so maybe they are talking about those scratches.

Has anyone else got this call before?

Perhaps the AD has never seen the caseback of a modern tudor.....jk

matthew_r · 15 July 2020, 09:08 AM

Quote:

Originally Posted by Onikage

Does illegible imply that they have tried to read it?

The employee who called me said that It was illegible, so they must have tried. Not sure how they planned on reading scratches though.

SAlNlDllvllAlNl · 15 July 2020, 09:19 AM

Weird how in todays technology they can't send you a picture of what they are referring to as "engraving". But I guess you know you don't have any engraving on the caseback to begin with, so polish away.

____nick____ · 15 July 2020, 09:21 AM

Seems like a quick conversation could resolve this.

GB-man · 15 July 2020, 09:23 AM

I’d call back and say what?

dricig · 15 July 2020, 09:24 AM

Maybe they are looking at the wrong watch.
You should call.

matthew_r · 15 July 2020, 09:26 AM

Update : called and told them to go ahead and polish it. If the engraving they are talking about is there, I don’t want it. Thanks for the guidance!

Oldfellow · 15 July 2020, 09:48 AM

Quote:

Originally Posted by matthew_r

Update : called and told them to go ahead and polish it. If the engraving they are talking about is there, I don’t want it. Thanks for the guidance!

As a matter of interest, did you seek clarification of the details of the “engraving” the AD was referring to?

vh2k · 15 July 2020, 09:49 AM

Quote:

Originally Posted by matthew_r

Update : called and told them to go ahead and polish it. If the engraving they are talking about is there, I don’t want it. Thanks for the guidance!

The faint engraving read...

To Mr. Paul Newman

Happy Birthday

Rolex

Hmmm... Yeah, just polish it out!!!

Polarexplorerii · 15 July 2020, 09:59 AM

Quote:

Originally Posted by vh2k

The faint engraving read...

To Mr. Paul Newman

Happy Birthday

Rolex

Hmmm... Yeah, just polish it out!!!

matthew_r · 15 July 2020, 09:59 AM

Quote:

Originally Posted by Oldfellow

As a matter of interest, did you seek clarification of the details of the “engraving” the AD was referring to?

Yep. Turns out it was just a couple scratches. Don't really know why they classified it as an engraving at first. Just happy they called to make sure.

brandrea · 15 July 2020, 10:01 AM

Do you have a picture of the caseback? Not that I don’t believe you, but I’d like to try and see what they are seeing

matthew_r · 15 July 2020, 10:05 AM

Quote:

Originally Posted by brandrea

Do you have a picture of the caseback? Not that I don’t believe you, but I’d like to try and see what they are seeing

Unfortunately I do not. I kind of want to see what they were talking about too

Napoleon · 15 July 2020, 11:09 AM

Could be like a baby switched at birth scenario. Make sure you get the right watch back

fsprow · 15 July 2020, 11:12 AM

Seems like a phone call would have been more productive than posting.

MagPI · 15 July 2020, 11:25 AM

Oftentimes, watchmakers will engrave notes on the inside of the case back, indicating the date and type of service performed. Is it possible the watch was previously serviced by an independent watchmaker who may have made such engravings on the inside of the case back?

RWH · 15 July 2020, 11:52 AM

Imagine it was another person's watch and there was a mixup?

Oldfellow · 15 July 2020, 02:15 PM

Quote:

Originally Posted by matthew_r

Yep. Turns out it was just a couple scratches. Don't really know why they classified it as an engraving at first. Just happy they called to make sure.

Glad it is something that is easily sorted, enjoy it when it is returned.

Onikage · 15 July 2020, 05:34 PM

Quote:

Originally Posted by matthew_r

Update : called and told them to go ahead and polish it. If the engraving they are talking about is there, I don’t want it.

Dude. It could be an apparition of Paul Newman. Or the face of Mr. Wilsdorf Himself!

15 July 2020, 08:14 AM	#1
matthew_r "TRF" Member Join Date: May 2020 Real Name: Matt Location: USA Watch: 114200 Posts: 72	AD says case back is engraved Just got a call from my ad asking if I wanted my case back to be polished in order to have an “illegible” engraving fully removed. However my case back does not have an engraving. When I put my watch down I set it on top of the bracelet, so maybe they are talking about those scratches. Has anyone else got this call before?

15 July 2020, 08:37 AM	#2
Old Expat Beast TRF Moderator & 2024 SubLV41 Patron Join Date: Jul 2013 Real Name: Adam Location: Far East Watch: Golden Tuna Posts: 28,780	I'd check back with the AD to clarify. __________________ _______________________

15 July 2020, 08:54 AM	#5
Onikage "TRF" Member Join Date: Feb 2011 Location: England Watch: 16710, 16628 Posts: 7,757	Does illegible imply that they have tried to read it? __________________ GMT II 16710 TRADITIONAL ( D- Serial #) ROLEXFANBOY P-Club Member #4

15 July 2020, 09:23 AM	#10
GB-man 2024 SubLV41 Pledge Member Join Date: Nov 2012 Location: USA Watch: addiction issues Posts: 37,314	I’d call back and say what? __________________

15 July 2020, 09:24 AM	#11
dricig "TRF" Member Join Date: Sep 2010 Real Name: Dave Location: NY Metro Posts: 680	Maybe they are looking at the wrong watch. You should call. __________________ Rolex 15010 Date -16013 TT DJ 16610LV -16750 GMT-16600 SD 16710 GMT -Tudor 79280

15 July 2020, 08:44 AM	#4
RJRJRJ "TRF" Member Join Date: Aug 2011 Location: USA Posts: 3,495	Sounds like they think there is some kind of engraving that you might want to keep. That actually sounds like pretty good service.

15 July 2020, 09:19 AM	#8
SAlNlDllvllAlNl "TRF" Member Join Date: Aug 2014 Location: Around Posts: 200	Weird how in todays technology they can't send you a picture of what they are referring to as "engraving". But I guess you know you don't have any engraving on the caseback to begin with, so polish away.

15 July 2020, 09:21 AM	#9
____nick____ "TRF" Member Join Date: Feb 2020 Location: Florida Posts: 20	Seems like a quick conversation could resolve this.

15 July 2020, 09:26 AM	#12
matthew_r "TRF" Member Join Date: May 2020 Real Name: Matt Location: USA Watch: 114200 Posts: 72	Update : called and told them to go ahead and polish it. If the engraving they are talking about is there, I don’t want it. Thanks for the guidance!

15 July 2020, 10:01 AM	#17
brandrea 2024 SubLV41 Pledge Member Join Date: Jul 2013 Real Name: Brian (TBone) Location: canada Watch: es make me smile Posts: 77,710	Do you have a picture of the caseback? Not that I don’t believe you, but I’d like to try and see what they are seeing

15 July 2020, 11:09 AM	#19
Napoleon "TRF" Member Join Date: May 2015 Real Name: Gabe Location: Tampa, FL Watch: BLRO / Sub / Polar Posts: 337	Could be like a baby switched at birth scenario. Make sure you get the right watch back

15 July 2020, 11:12 AM	#20
fsprow 2024 Pledge Member Join Date: Dec 2018 Real Name: Frank Location: Dallas,NY,Colo. Watch: Patek 5168, 5170P Posts: 2,542	Seems like a phone call would have been more productive than posting.

15 July 2020, 11:25 AM	#21
MagPI "TRF" Member Join Date: Apr 2019 Location: USA Posts: 208	Oftentimes, watchmakers will engrave notes on the inside of the case back, indicating the date and type of service performed. Is it possible the watch was previously serviced by an independent watchmaker who may have made such engravings on the inside of the case back?

15 July 2020, 11:52 AM	#22
RWH "TRF" Member Join Date: Mar 2020 Location: New York Posts: 168	Imagine it was another person's watch and there was a mixup?

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