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Old 14 July 2020, 06:11 AM   #1
Judge
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Rolex Service Center.

Just got off phone with Rolex and going to get an estimate from them. I was informed this service is free. What will they be doing during this time? I am allowed to wait while being performed.

Thank you.
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Old 14 July 2020, 06:30 AM   #2
JodyHighroller
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Are you visiting the Dallas RSC in person? If so, just ask them at the counter. They’re pretty transparent when it comes to the estimate process.
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Old 14 July 2020, 06:40 AM   #3
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Are you visiting the Dallas RSC in person? If so, just ask them at the counter. They’re pretty transparent when it comes to the estimate process.
Yes , I will. Was told 45 minute wait, just curious beforehand what this entailed.
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Old 15 July 2020, 05:45 AM   #4
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I will update this after my appointment tomorrow.
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Old 15 July 2020, 05:59 AM   #5
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Quote:
Originally Posted by Judge View Post
Yes , I will. Was told 45 minute wait, just curious beforehand what this entailed.
They do a cursory inspection and some timegraph readings. The estimate will be generic - if they find something major after they begin, they will inform you.
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Old 16 July 2020, 07:07 AM   #6
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Went today. I was early. Tightened a screw and said watch does not need any repairs at this time. In perfect shape.

Noted scratches on band and case, but said bezel was scratched. There are no scratches on my bezel. Oh well super happy with a good bill of health!
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