New Sub Accuracy Issues

[rinket]

Hi everyone, I bought my new sub about 6 weeks ago. I noticed that it was running a little quick about 12 seconds a day to be precise. I thought this a little odd and a asked the salesman whether this was normal. I was assured that the discrepancy would settle down in a few weeks or so of normal wear. Well now six weeks in it is running about 80 or 90 seconds fast in a week. I am really disappointed as accuracy is important to me. Also I noticed that the pearl does not line up accurately with the marker on the face and also the laser etched crown by the six is not in line. I would have though that with Rolex quality control would have been very tight. So why could this watch have passed. Should I send it of back for these issues to be fixed or is this sort of thing to be expected?

[wantonebad]

Sorry for your issues, the things you are describing would have driven me nuts, but you are right on the line of the break-in with the movement. My 16613 was off for 3 months then came right in line with COSC. I would still give it a month to see if things improve you have two years on the factory warranty so no worries. Doesn't really help you now but whenever you take delivery of a piece its pretty importan to give it a once over with a loope and to play with all the moving parts to make sure everything is up to snuff. Much easier to return something within a day or two then it is to do it in a week or 6

[SLS]

Welcome to the forum & congrats on the Sub! The issue with the crown is normal and there is usually a little play with this. As far as accuracy goes, IMO the watch needs to be regulated. Modern watches settle in in 2-3 days! If the AD has an in house watchmaker, they can do this for you...otherwise its off to Rolex for four weeks. Regarding the LEC at 6:00, as long as your date window is positioned correctly, you are fine.
Scott

[Timber Loftis]

I have seen a lot more automatic watches run at +90 seconds per week than those that run at under +9 secs per week. There is only so much exactitude you can get.

[rinket]

Thanks for your reply, I must admit I am disappointed. I mean I have had £100 automatic watches that have been a lot more accurate. Ill give it another month but then back it goes. The pearl thing bugs the hell out of me though because it is really quite noticeable. Well to me it is.

[SilverTrain]

I recently bought a 4 year-old Sub 16610, which is in mint condition, with all box and papers... BUT it is running at +20 seconds a day (gaining +12 overnight alone). Yes, I've tried storing at all different ways but the thing just loves speed.

A shame, because the non-COSC 14060 (no date Sub) which I traded in for it was almost perfectly accurate : +2 a week.

I have sent it off today for a Rolex service, but that'll mean 6-8 weeks without it and a £200+ bill.

Quartz, anyone?

[snow_rocks]

You have this watch 12 weeks. Send it to an RSC for regulation. Call first and tell them your concerns. I was told that if watch is still under warranty (Rolex warranty), turnaround time is 10 days.

[DanP]

Interesting. I just set my Milgauss GV that was set to www.time.gov right now. It had been set last week roughly at the same time. It was running about 18 seconds fast compared to last week. Thats very accurate in my books doesn't get much better than that I think. 80-90 secs per week hmmmmmm thats off for sure. is your sub a sub-date? because I thought with the sub-date and the cyclops the laser etching had to be at 6:00 unlike other examples I have seen here before. A few weeks ago there was a thread where people were discussing the differences and discrepencies E.g daytona second hand not lining up sub bezel probs JJ going to the AD with a loupe etc etc.
I personally with gaining rates like that would send it in for regulation. Wont cost you anything but the disapointment of not wearing a Rolex, and maybe a lil faith lost in em perhaps

Welcome to TRF BTW
Dan

[rinket]

Thanks SLS. The AD cant perform this task so it will need to go back. The date window appears to be fine so no problem their I suppose. I will ask for the pearl to be lined up correctly when returned. I just feel let down I suppose really I was expecting perfection out of the box. Oh well, that life eh?

[Gold Crown]

My Sub also tends to run about 12 seconds fast a day as well. Click on this link and read on and do the math. It appears to be normal no matter what you may hear within.

Click:
http://aandewatches.info/?p=318

[snow_rocks]

Originally Posted by SilverTrain

I recently bought a 4 year-old Sub 16610, which is in mint condition, with all box and papers... BUT it is running at +20 seconds a day (gaining +12 overnight alone). Yes, I've tried storing at all different ways but the thing just loves speed.

A shame, because the non-COSC 14060 (no date Sub) which I traded in for it was almost perfectly accurate : +2 a week.

I have sent it off today for a Rolex service, but that'll mean 6-8 weeks without it and a £200+ bill.

Quartz, anyone?

Your watch was close to needing service, I suspect.

[rinket]

SNOW ROCKS
Whats an RSC

[DanP]

ohh ohh I know!

[DanP]

Ill let him answer LOL

[SilverTrain]

Originally Posted by snow_rocks

Your watch was close to needing service, I suspect.

I was thinking it might have been magnetised perhaps.

A full service will, once it's back and paid for (and the bill forgotten) make it 'as new' and more 'mine', so I choose to focus on that! But 6-8 weeks? Aaaarggh

It's just annoying because I had an irrational hang-up with my 14060 being non-chronometer (although I know the movements just as good), so I 'trade up' and get a far less accurate watch!

[rinket]

Dan P
RSC Rolex Service Centre?

[snow_rocks]

Originally Posted by SilverTrain

I was thinking it might have been magnetised perhaps.

A full service will, once it's back and paid for (and the bill forgotten) make it 'as new' and more 'mine', so I choose to focus on that! But 6-8 weeks? Aaaarggh

It's just annoying because I had an irrational hang-up with my 14060 being non-chronometer (although I know the movements just as good), so I 'trade up' and get a far less accurate watch!

YOU ARE RIGHT: AAAARGGH
When I sent my 1680 for service, I went out and got a 16750 to make my wrist happy!

[snow_rocks]

Originally Posted by rinket

SNOW ROCKS
Whats an RSC

Rolex Service Center. Ask for service when they answer. The # is in your warranty book!

[DiverE]

I've had my sub now for 2 weeks and it seems to loose no more than about 2 or 3 sec per day. Compared to my Omega Seamaster that seems to loose about 10-20 seconds a day (even after servicing) the sub is much more accurate. It does sound to me like this needs sorting by an RSC.

[rinket]

Thanks Snow_Rocks Ill get on the phone to them tomorrow. Get this sorted once and for all. Thanks everyone for all your replies. Ill get some pictures up shortly so you can see how bad the pearl issue is.

[DanP]

Is it that off?

[snow_rocks]

Originally Posted by rinket

Thanks Snow_Rocks Ill get on the phone to them tomorrow. Get this sorted once and for all. Thanks everyone for all your replies. Ill get some pictures up shortly so you can see how bad the pearl issue is.

Remember, you will enjoy this Sub for a long time, and while it is in service, go out and find a nice vintage one to make your wrist happy!

[SilverTrain]

Originally Posted by snow_rocks

YOU ARE RIGHT: AAAARGGH
When I sent my 1680 for service, I went out and got a 16750 to make my wrist happy!

It's funny you should say that... I've been looking at getting a nice Omega Seamaster (bond style) to keep me company for those lonely weeks

[rinket]

Originally Posted by DanP

Is it that off?

Well.. yes it is to me. I asked a colleague and he did notice also. Just enough to annoy me. Maybe I was asking to much but for over £3k I did expect better. This on its own I could probably live with but this with the accuracy thing and the LEC. Its a triple whammy of dissatisfaction.

[DanP]

I'd love to see a pic. sorry to hear your disapointment :( . keep all of us updated when you know what to do next.
Dan

[Atl]

I'd be ticked off. I don't see how they can adjust the pearl without taking the insert out, you can't adjust the teeth inside the bezel. Every Rolex I buy gets the JJ loupe treatment before I get out of the store, no matter how many strange looks. I am paying a lot of money, I want it as perfect as possible.
If I screw it up, it's my fault. I expect the same with any expensive item I buy. I place a higher standard the higher the price tag gets.

I politely ask Rolex to fix it, and make me happy.

[weizhen77]

Maybe can try the instructions below, quite effectively for me.

My watch was gaining about 1 second per day. Managed to lose 1 second following the instructions stated.

Note that the picture below was posted before somewhere in this forum, sorry that I can't find exact link to it lazy me

[BGRINDEL]

Regarding the pearl not lining up, have you given the bezel a full rotation? If not, rotate the bezel to the left all the way around. The sub bezel should have 10 "clicks" per hour....120 clicks all the way around. It could just be off by one or so "clicks". If still no success, the insert may need to be removed and realigned.

[Z-Sub]

Your sub can be adjusted/regulated to run very accurately to even less than 2 sec off per day. As long as the second gained is consistent, it's still an accurate watch but just need to slow it down a little.