Broken WG Sub 2 months old. Miracle or Has happened to others?

[Jeffreyc87]

As previously written into post below… My two month old white gold Smurf stopped running after I attempted to move the hour for daylight savings time

It was running smoothly before I moved it but somehow stopped afterwards

Yes I wounded it 40 to 60 times but The secondhand would not move from its current position almost like it was hacked permanently.

Just now I took the watch out and gently but forcibly hit the left side of the case against my palm three or four times and all of a sudden the hacked secondhand begin to move normally and now the watch is running.

I'm going to wait a day to make sure the watch is keeping perfect time but can anyone explain what actually happened… Was it just that the second hand was stuck under the cyclops and somehow got unstuck and all it needed was a little jarring? It's running now so I may not send it in for service of course I may also have the same problem down the road but I am grateful that it is working now.

As for the several post site posted thanks to all for your great advice.

[beshannon]

Just me but since it is still under warranty I would get it looked at.

[blue16613]

Thanks for the update.

There are members far more expert than me and maybe, if we're lucky, someone like Vanessa will chime in....... That said, IMO, I think you are hiding your head in the sand. Banging your watch onto your hand to get it to run is not "normal." Not for the world's cheapest watch, much-less a WG Sub.

If it were me, I'd get it checked out by Rolex. Something is wrong!

Good luck!

[sensui]

I have older watches that need a gentle tap or two before running after being wound... This isn't entirely uncommon.

[Devildog]

Originally Posted by Jeffreyc87

As previously written into post below… My two month old white gold Smurf stopped running after I attempted to move the hour for daylight savings time

It was running smoothly before I moved it but somehow stopped afterwards

Yes I wounded it 40 to 60 times but The secondhand would not move from its current position almost like it was hacked permanently.

Just now I took the watch out and gently but forcibly hit the left side of the case against my palm three or four times and all of a sudden the hacked secondhand begin to move normally and now the watch is running.

I'm going to wait a day to make sure the watch is keeping perfect time but can anyone explain what actually happened… Was it just that the second hand was stuck under the cyclops and somehow got unstuck and all it needed was a little jarring? It's running now so I may not send it in for service of course I may also have the same problem down the road but I am grateful that it is working now.

As for the several post site posted thanks to all for your great advice.

If you wounded it that much I'm not surprised it stopped running, You may indeed have killed it

[FTX I]

Originally Posted by sensui

I have older watches that need a gentle tap or two before running after being wound... This isn't entirely uncommon.

Not a 30k watch.

[hambone1983]

I have a manual for a watch with a Seiko 7S26 movement that says to swing the watch back and forth for 30 seconds after you wind it. Yeah, I know, cheap ass movement, but there it is. Also have a Raymond Weil with an ETA movement that needs a shake after winding to jumpstart it. Can't say that I've experienced this with a Rolex movement though.

[Al1969]

Something is obviously wrong with the watch. Get it looked at.

[Etschell]

its not wrong, sometimes there is a delay between the watch starting and when you start winding the watch if the watch is completely wound down. if it compeltely wound down it should not be.

[Jeffreyc87]

Thanks to all

Rolex RSC Dallas is sending me the package to get it serviced

If it does this one more time I will send it in under the 5 year warranty

[RichM]

Jeff, if you got it to run, just watch it closely. Be sure there is really something wrong before you send it out.

I sent my new BLRO to Dallas because the cyclops was crooked. When I sent it, it was running fine.

When I got it back, the cyclops was straight on, but now the mag was very low. This was after telling them, please don't send it back to me with a low mag. In addition, it was now gaining 10 seconds a day.

I call them and they tell me track it for 2 weeks and if it's still running fast, then send it in. So after two weeks, back it goes.

With the exception of the two week I had the watch, Dallas had it from late September to mid December of last year. It's running fine, they put no marks or scratches on it but I'm still not sure about the magnification. But I'm done with them.

So like I said, don't be in a rush to send it in.

[Cerachrom12]

Originally Posted by sensui

I have older watches that need a gentle tap or two before running after being wound... This isn't entirely uncommon.

The OP watch is brandsy new. So, yes it is not normal to bang the case to start up the movement. I have been wearing the brand for over 25 years and never heard of such a thing.

[watchwatcher]

I think you may want to get that checked out.

[phil0383]

If my watch stops after I wound it up it just need a gentle shake to get it going.... I think it common coz once it starts it perform normally so I prolly just recommend you see a few more days if it happens again

[anothernewphone]

Originally Posted by Devildog

If you wounded it that much I'm not surprised it stopped running, You may indeed have killed it

If you're not joking, winding it 60 won't break it. You can't over-wind a Rolex.

[Flstfirider]

Unfortunately a small percentage of watches do have problems.

My 1 year old GMT (5yr warranty) seized up in November and I was not able to get the movement restarted. RUSA Dallas serviced it under warranty and regulated it to +-2. Prior to is seizing up, it ran +-6. Early October, I noticed it was off 45 minutes while on my wrist. I reset it and did not have any other issues until it seized and wouldn't start a month later.

[Devildog]

Originally Posted by anothernewphone

If you're not joking, winding it 60 won't break it. You can't over-wind a Rolex.

Perhaps my post was too subtle

http://www.dictionary.com/browse/wounded

[Devildog]

Originally Posted by anothernewphone

If you're not joking, winding it 60 won't break it. You can't over-wind a Rolex.

Hi Bill

Yes, I was joking. The OP posted that he had wounded his watch up to 60 times.

http://www.dictionary.com/browse/wounded

[beshannon]

Originally Posted by Jeffreyc87

Thanks to all

Rolex RSC Dallas is sending me the package to get it serviced

If it does this one more time I will send it in under the 5 year warranty

Just me but I would send it in now.

My Patek 5711 is currently in for service. I was told that due to a possibly defective part, another part wore out prematurely due to rubbing.

Waiting to see "if it does it again" could be causing more harm. Yes it is under warranty however, more things to repair means more time in the shop.

[Watch Professor]

Originally Posted by hambone1983

I have a manual for a watch with a Seiko 7S26 movement that says to swing the watch back and forth for 30 seconds after you wind it. Yeah, I know, cheap ass movement, but there it is. Also have a Raymond Weil with an ETA movement that needs a shake after winding to jumpstart it. Can't say that I've experienced this with a Rolex movement though.

The Seiko 7S26 movement cannot be hand wound, Therefore, the only way to get it going is to swing it back and forth to get the rotor moving. This example has nothing to do with the OP's situation.