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Old 27 September 2007, 02:16 PM   #31
Jedi
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Originally Posted by Paulie View Post

Just checked again, and my RSC service confirmation says "Polish Monobloc crown" as the condition was "Monobloc crown scratched, tube worn"
My SS Sub Date is in The Shop at the moment. The tube is stuck to the crown apparently, I noticed this when the crown refused to engage the threads after setting and when it did engage, the date would move as well.

So The Shop is replacing the tube and crown. Can anyone tell me what this tube is please??

They also said that the hands are spotted and that the watch has been um... 'banged around a bit' with scratches on the crystal, bezel and case back. I told them not to change the hands and just do the overall case touch up. The watch had been on my wrist virtually 24/7 for 4 years and is the second service in it's life. They looked a bit appalled at the condition of the watch, but mind you, you wouldn't notice half the stuff they mention unless you used a loupe. I guess it just shows that my Sub has been well used.
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Old 27 September 2007, 05:30 PM   #32
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I've seen some beautiful work done by an AD watchmaker!
But I've also seen some disasters come from non-authorised watchmakers!
So just be careful were you take your watch for service. I know some people are very uncomfortable with "sending" their watch to another state, so for them it's best to find a local watchmaker they can trust, and believe me; they're out there! Just not in big numbers...
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Old 27 September 2007, 06:19 PM   #33
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Originally Posted by JediSubExII View Post
So The Shop is replacing the tube and crown. Can anyone tell me what this tube is please??
The component that threads into the case. The crown screws down onto it. Lower piece in this picture.
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Old 27 September 2007, 06:30 PM   #34
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Lube charts

After seeing the lube charts, I would NEVER take a Rolex to an AD for a complete servicing. If the AD had a Rolex trained technician, and an up to date timing machine, I MIGHT let him adjust the timing only.
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Old 27 September 2007, 06:45 PM   #35
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After seeing the lube charts, I would NEVER take a Rolex to an AD for a complete servicing. If the AD had a Rolex trained technician, and an up to date timing machine, I MIGHT let him adjust the timing only.
Yup, no one and I mean NO ONE but my RSC touches my rolexes..... rolexi?
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Old 27 September 2007, 07:08 PM   #36
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Mike (or anybody else), what's an "international warranty" and how does that differ from the 2-year warranty I got when I bought my SD?
Not much really. Rolex warranties the work and parts for one year after service.

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Old 27 September 2007, 09:31 PM   #37
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Originally Posted by Alcan View Post
The component that threads into the case. The crown screws down onto it. Lower piece in this picture.

Thanks Alcan.

I'm not sure how the tube relates to the engagement of the date when attempting to screw in the crown.

Someone said to me that it could be a pallet fork, but that's involved with the balancing and timing right? Total movement novice here...
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Old 27 September 2007, 10:32 PM   #38
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You can send your watch directly to a RSC. I think a service today costs around $500.

About 3 years ago...I took my watch to my AD who had a Rolex trained watchmaker on staff.
They showed me a book with a list of prices.
My TT Sub came in at $650 for servicing on that list.
The price for servicing seems to depend on the model.
I'm sure it is more to do with the complications...but it sure did seem that the price of servicing was directly related to the price of the watch...LOL
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Old 27 September 2007, 10:40 PM   #39
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Just phoned my AD instead of going there, since I decided to not have my SD adjusted and give it some more time to settle down.

I asked the watch maker who has been servicing Rolex watches for 32 years if they change crystal AND crown during the service.

His reply:

"On OLD Rolex watches with plexi crystal, we change both the crystal and the crown.
On NEW Rolex watches with sapphire crystal, we change the crown ONLY (if the crystal otherwise seems in good state)."

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Old 27 September 2007, 11:05 PM   #40
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So if you have a crown that is perfectly horizontal when you turn the watch ink and they replace the crown, you may not get that back!
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Old 28 September 2007, 01:20 AM   #41
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Mike and JJ, thanks for the info.

Another question comes to mind: Why would Rolex feel the need to put an "S" for "Service" inside the Rolex coronet when they replace the crystal?

I assume it could effect the resale value but for what purpose would it serve Rolex? Is it just to assure the customer that the crystal was replaced? Seems odd to me.
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Old 28 September 2007, 01:46 AM   #42
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So if you have a crown that is perfectly horizontal when you turn the watch ink and they replace the crown, you may not get that back!
Yup, that is right! I asked him about that, too, and as I expected, he replied that perfect crown alignment comes by pure change only.

He also said that he warned people about having casebacks engraved since when opened and re-closed, the engraving might not sit straight any more.

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Old 28 September 2007, 01:53 AM   #43
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Originally Posted by jimbo1mcm View Post
After seeing the lube charts, I would NEVER take a Rolex to an AD for a complete servicing. If the AD had a Rolex trained technician, and an up to date timing machine, I MIGHT let him adjust the timing only.
What's your fear? They're trained by Rolex...
Would you allow her to completely service your watch?
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Old 28 September 2007, 01:55 AM   #44
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I for my part would love to have a female service my Rolex

Sad that Vanessa cannot service it, since she lives to far away to make it any sense sending it to her when the service is due.

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Old 28 September 2007, 01:56 AM   #45
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What's your fear? They're trained by Rolex...
Would you allow her to completely service your watch?
I'm not touching this one.....



(But I'll be watching)
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Old 28 September 2007, 02:29 AM   #46
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Thank God mine is still brand new (bought this January), so service will delay. I'm already saving money to pay for the service though....
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Old 28 September 2007, 02:38 AM   #47
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...I'm already saving money to pay for the service though....
Guess this is what they mean when they say that:

when you buy a Rolex, you're not just buying a watch but a lifetime relationship.

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Old 28 September 2007, 02:43 AM   #48
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Well, I've had watches serviced by all three major RSCs in the states, and would have no problem with a Rolex trained watch tech. with a parts account.
Indeed I have certain vintage pieces I will not send to RSC because of their draconian polices in the U.S.
Here is where a GOOD watch maker is worth his (OR HER LOL!) weight in gold!!
Trained techs with a parts account have to have the proper equipment, work area, and pressure equipment to service Rolex pieces. If not Rolex can(and have) shut them down.
My watch maker is a magician. If fact he has regulated several pieces that have been through RSC.
I will say as far as casework goes few can come close to the polish done by Rolex---they have the machines.
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Old 28 September 2007, 02:50 AM   #49
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Mike and JJ, thanks for the info.

Another question comes to mind: Why would Rolex feel the need to put an "S" for "Service" inside the Rolex coronet when they replace the crystal?

I assume it could effect the resale value but for what purpose would it serve Rolex? Is it just to assure the customer that the crystal was replaced? Seems odd to me.
My guess is that because the sapphire crystal is not necessarily replaced at service it is to distinguish between original and service replacement. Perhaps it's a way Rolex tracks the service history of a given piece, and another guard against aftermarket parts.
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Old 28 September 2007, 06:00 AM   #50
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I've read more than once that although Rolex movements are exceptionally sturdy, they're also relatively easy for a trained watchmaker to work on. Based on that, I'd think that any good, competent watchmaker with access to original parts would be able to overhaul the movement without problems.
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Old 28 September 2007, 11:33 AM   #51
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I walk mine in myself. It's like 2 blocks from work.
AJ, Where abouts in OZ are you located? Are you in Sydney and, if yes, where is your RSC located?
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Old 28 September 2007, 02:01 PM   #52
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Originally Posted by jimbo1mcm View Post
After seeing the lube charts, I would NEVER take a Rolex to an AD for a complete servicing. If the AD had a Rolex trained technician, and an up to date timing machine, I MIGHT let him adjust the timing only.
I'm going to pretend I didn't read that

Quote:
Originally Posted by Spacedweller View Post
I for my part would love to have a female service my Rolex

Sad that Vanessa cannot service it, since she lives to far away to make it any sense sending it to her when the service is due.

Thank you Bo! That means a lot to me!
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