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Old 28 January 2016, 10:44 AM   #31
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Ok Guys got mre info, paypal revoked the claim because i sent 2 payments for the watch so I am not covered by them.
Good thing is that my CC company can request a chargeback from paypal after they conduct their own investigation, and contacting the police about the case.
I will give more info as I know more
Thanks guys for all your compassion��
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Old 28 January 2016, 11:29 AM   #32
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Sorry to hear Andy, hope you get your money back.
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Old 28 January 2016, 01:11 PM   #33
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{Wow I was sure Kijiji is the safest place to shop for a 10k watch and using PayPay which is the safest form of payment. } end Ironical comments.

I am sorry to hear this Andy. I hope you get your money back. CC chargeback is your best option after trying with PP again. And scumbags are everywhere...
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Old 28 January 2016, 01:18 PM   #34
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I have bought from paypal before, but only locally via F2F sale. I'm not sure I would trust it for distance sales - definitely not now.

Hope you can get this all resolved!
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Old 28 January 2016, 01:33 PM   #35
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Originally Posted by anderl712000 View Post
Ok Guys got mre info, paypal revoked the claim because i sent 2 payments for the watch so I am not covered by them.
Good thing is that my CC company can request a chargeback from paypal after they conduct their own investigation, and contacting the police about the case.
I will give more info as I know more
Thanks guys for all your compassion👍

2 partial (non-gift, I assume) payments disqualify a PayPal buyer from pp protection?! Didn't know that, glad to now know it, and it's a load of garbage policy.

Good luck going through CC...I have a feeling that will turn out well for you, especially if you're a good customer.


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Old 28 January 2016, 02:33 PM   #36
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File chargeback with your credit card
I second that move.

Sorry to hear about the trouble you're facing.
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Old 28 January 2016, 03:45 PM   #37
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Andy !!! Im so sorry !!! I can't believe paypal tuned out to his favor. Unbelievable. Wish you the best !


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Old 28 January 2016, 04:14 PM   #38
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Wow. Sorry to hear that. I would feel helpless if I lost 10k from a scam.
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Old 28 January 2016, 04:30 PM   #39
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Very sorry to hear about this Andy, I do hope you manage to get it resolved, and get your money back. A friend of the wife was scammed for almost €8k early last year, she never got her money back as payment was made via bank transfer.
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Old 28 January 2016, 09:40 PM   #40
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2 partial (non-gift, I assume) payments disqualify a PayPal buyer from pp protection?! Didn't know that, glad to now know it, and it's a load of garbage policy.

Good luck going through CC...I have a feeling that will turn out well for you, especially if you're a good customer.


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The multiple payment exclusion is not the only PayPal limitation. Sharing that section of the User Agreement for TRF'ers benefit who may make future purchases. In particular - Personal Payments (aka Gifts) are also non-reversible.

To be eligible for PayPal Buyer Protection you must meet all of the following requirements:

Pay for the full amount of the item with one payment from your Account. Items purchased with multiple payments or installments are not eligible.

Open a Dispute within 180 Days of the date you sent the payment – then follow the online dispute resolution process described below under "Dispute Resolution"

Have an Account in good standing

You have not received a recovery related to such purchase from another source

Ineligible Items. Payments for the following are not eligible for reimbursement under PayPal Buyer Protection:

Real estate
Businesses (when you buy a business)
Vehicles, including motorcycles, caravans, aircrafts and boats
Custom made items with SNAD issues
Items that violate PayPal's Acceptable Use Policy
Items which you collect in person, or arrange to be collected on your behalf, including at a retail point of sale
Industrial machinery used in manufacturing
Items equivalent to cash, including prepaid or gift cards
Personal Payments

Even if your payment is not eligible for PayPal Buyer Protection, you can file a Dispute and resolve the issue directly with the Seller, however, PayPal will not find in your favor if you escalate a Dispute to a Claim when an item is not eligible for PayPal Buyer Protection.


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Old 28 January 2016, 10:11 PM   #41
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It doesn't matter where he's from the blokes a dog... I hope you get the watch or your money back, all the best
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Old 29 January 2016, 08:06 AM   #42
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Thanks guys I have notified my CC company and put a claim in through FEDEX also
I will try to re-open the case with paypal too
Why would you file a claim with FedEx? If you know the box was empty when the shipper sent if out (per Fedex records) and the company delivered package safely to you then FedEx had nothing to do with this.
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Old 29 January 2016, 08:19 AM   #43
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Why would you file a claim with FedEx? If you know the box was empty when the shipper sent if out (per Fedex records) and the company delivered package safely to you then FedEx had nothing to do with this.
Just in case the bank chargeback fails for whatever reason
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Old 29 January 2016, 12:55 PM   #44
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Just in case the bank chargeback fails for whatever reason

But like I stated before, the shipping company had nothing to do with this, right?
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Old 30 January 2016, 04:06 AM   #45
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But like I stated before, the shipping company had nothing to do with this, right?
Doesnt matter thats why you insure any package against theft or loss, regardless of who does it
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Old 30 January 2016, 02:35 PM   #46
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Doesnt matter thats why you insure any package against theft or loss, regardless of who does it

Is that correct? Isn't it theft or loss in transit, meaning Fedex has a duty to deliver you the package unmolested? As you stated, this package was empty prior to shipping (based on weight).


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Old 30 January 2016, 03:43 PM   #47
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Doesnt matter thats why you insure any package against theft or loss, regardless of who does it
I hate to be the bearer of bad news but declared value with FedEx/UPS and insurance are absolutely not the same thing.

The shipping company had nothing to do with this and they 100% will deny this claim.
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Old 30 January 2016, 10:54 PM   #48
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Sorry to hear on your misfortune. Hope you will get your money back soon.

I was a victim of a similar incident a couple of years back on eBay. I almost lost the case as I opened the case as 'item not delivered' instead of 'item not as described'. eBay is very particular with their terms and conditions and if there is any slight deviation, they will disqualify you from eBay protection and you will lose your case.
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Old 31 January 2016, 12:59 AM   #49
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I hate to be the bearer of bad news but declared value with FedEx/UPS and insurance are absolutely not the same thing.

The shipping company had nothing to do with this and they 100% will deny this claim.
True but they cannot prove the box was empty at shipping.
If the shipper paid insurance on it for full value, they have to honor it
Anyways its just a backup, if I get the money back from the CC I will explain it to Fedex and not accept the insurance money if they approve it.
I am not a con man and have morals
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Old 31 January 2016, 01:34 AM   #50
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True but they cannot prove the box was empty at shipping.

If the shipper paid insurance on it for full value, they have to honor it

Anyways its just a backup, if I get the money back from the CC I will explain it to Fedex and not accept the insurance money if they approve it.

I am not a con man and have morals

I did not know that fedex will allow anyone other than the shipper who purchased the insurance to file a claim. Did you buy the insurance? Even if they approve a claim won't they pay the one that bought the insurance, just like every other insurance policy?

I know there is no proof that the box was empty at shipping and I don't think that anyone was accusing you of being a con man.

My reaction was similar to some. If FedEx picked up a package that weighed the same thing as an empty box the entire way thru the shipping process and they delivered in un-opened good condition I don't see what the basis for a claim would be???

But if it were my $10,000 I would file every claim I could.

Sucks you ran into someone with no morals. This is my biggest fear in dealing with anyone other than my AD.


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Old 31 January 2016, 03:09 AM   #51
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I did not know that fedex will allow anyone other than the shipper who purchased the insurance to file a claim. Did you buy the insurance? Even if they approve a claim won't they pay the one that bought the insurance, just like every other insurance policy?

I know there is no proof that the box was empty at shipping and I don't think that anyone was accusing you of being a con man.

My reaction was similar to some. If FedEx picked up a package that weighed the same thing as an empty box the entire way thru the shipping process and they delivered in un-opened good condition I don't see what the basis for a claim would be???

But if it were my $10,000 I would file every claim I could.

Sucks you ran into someone with no morals. This is my biggest fear in dealing with anyone other than my AD.


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No offence taken😉
It would be covered because i have to prove to Fedex that i paid for the item and never received it, so the seller is not out the money but the buyer is.
They dont care what happened to the contents
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Old 31 January 2016, 07:33 PM   #52
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sorry to hear that....

same thing was happened few years ago. it is sucks...
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Old 1 February 2016, 09:58 AM   #53
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They dont care what happened to the contents

Actually they do care and will want to know about the box - the reputation of the seller who shipped it, etc.

IIRC you are the recipient - and I believe only the shipper can file the claim. If he's the scumbag, I'm guessing you won't get much help there - sorry to be saying it BTW.


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Old 1 February 2016, 12:24 PM   #54
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Keep us posted, I'm very curious to hear Fedex response to this


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Old 2 February 2016, 05:41 AM   #55
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Originally Posted by anderl712000 View Post
True but they cannot prove the box was empty at shipping.
If the shipper paid insurance on it for full value, they have to honor it
Anyways its just a backup, if I get the money back from the CC I will explain it to Fedex and not accept the insurance money if they approve it.
I am not a con man and have morals
Sorry to hear this andy... I bought a Datejust Jubilee from you back in June 2015. I remember being a bit worried wiring a complete stranger the big chunk of money and so glad that you were honest in your dealing with me. Some people these days seem to be losing their moral compass. I can only hope that you manage to solve this predicament soon you have found yourself in. If it's any solace the guy who ripped you off should be facing karma soon.
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Old 2 February 2016, 07:28 AM   #56
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True but they cannot prove the box was empty at shipping.
If the shipper paid insurance on it for full value, they have to honor it
Anyways its just a backup, if I get the money back from the CC I will explain it to Fedex and not accept the insurance money if they approve it.
I am not a con man and have morals
From the FedEx website:

"When it comes to jewelry shipments, the maximum declared value is limited to $1,000. If you need to ship jewelry for a special occasion or for a repair, please contact your insurance provider to make sure your jewelry is covered. Declared value is not insurance, and FedEx does not sell insurance."

Even if FedEx did honor the claim, this paragraph indicates their liability would be capped at $1000 if the maximum value was declared. But the bigger question is why would you expect them to cover your loss if they did nothing wrong? That doesn't make sense to me.
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Old 2 February 2016, 08:32 AM   #57
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Ok just got word from Fedex to answer all the doubts.
I have to get a signed statement from the seller that he will relinquish making a claim from his side.
Woodstock police finished their investigation and as suspected the names, numbers and addresses bring up nothing, so that answers that.
Just waiting now for CC company to finish their investigation, which should go through as they will look into the results of the police report and confirm it was a scam
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Old 2 February 2016, 11:42 AM   #58
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I'm curious to hear what FedEx will say when you tell them you believe the seller shipped the box empty. Or do you intend to deprive them of this information?
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Old 2 February 2016, 12:40 PM   #59
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Oh, it starts with a few jokes and some slurs. "Hey, Canuk!" Next thing you know you're saying they should have their own schools. (Seinfeld ref.)
They have their own schools!
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Old 2 February 2016, 12:51 PM   #60
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Another scumbag Canadian scammer beware!!

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But the bigger question is why would you expect them to cover your loss if they did nothing wrong? That doesn't make sense to me.

^^This^^

Am I missing something (if so, what???)?

OP says seller shipped an empty box; Fedex delivered said box. Why, exactly, would fedex pay one red cent?

Do you plan to disclose to Fedex that the box was shipped empty?


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