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Rocket launcher · 14 November 2018, 04:14 PM

For the members who don't know the history of this

Please can someone explain how and why this dial swops occurring

And will it lessen the resale value if everyone goes blue from the origional black dial

Thank you

RJRJRJ · 14 November 2018, 04:52 PM

Quote:

Originally Posted by Rocket launcher

For the members who don't know the history of this

Please can someone explain how and why this dial swops occurring

And will it lessen the resale value if everyone goes blue from the origional black dial

Thank you

When the SS pepsi black dial was released, they also released the WG blue dial. To (I think) acquiesce WG black dial owners, they offered them the option of a free switch to blue dial so it could be differentiated from the SS model.

JacksonStone · 14 November 2018, 05:31 PM

Quote:

Originally Posted by rominvicta

Something i might be missing here?

Yes.

Quote:

Originally Posted by rominvicta

Dial colour as always is not shown on card.

That's what you're missing.

Pic from web

WAK4 · 15 November 2018, 12:28 AM

Quote:

Originally Posted by GFONG

Just curious why you guys are calling ADs instead of RSC?

In HK & SG, ADs are selling the watches only (they provide resizing service). For after sales services, we need to contact RSC.

My AD does Rolex servicing in house by Rolex trained staff, as an "authorized service center."

Original thought was they do the swap so no time in transit to/from RSC. There was a few days where it looked like I may be able to buy the blue dial and keep the black vs the free swap.

Rolex said no to both the in house swap and the dial sale. Watch had to be sent to RSC, if approved to do it at all.

Duey · 15 November 2018, 01:46 AM

Quote:

Originally Posted by WAK4

My AD does Rolex servicing in house by Rolex trained staff, as an "authorized service center."

Original thought was they do the swap so no time in transit to/from RSC. There was a few days where it looked like I may be able to buy the blue dial and keep the black vs the free swap.

Rolex said no to both the in house swap and the dial sale. Watch had to be sent to RSC, if approved to do it at all.

So you sent the watch to RUSA in Dallas and they said no once they had your watch ?

Or did they just say no to the in-house swap ?

WAK4 · 15 November 2018, 02:24 AM

Quote:

Originally Posted by Duey

So you sent the watch to RUSA in Dallas and they said no once they had your watch ?

Or did they just say no to the in-house swap ?

My watch never went anywhere. My AD was talking to Rolex for me... The brand rep for the store who then took it to his"office."
I had to send a pic of the watch and warranty card in as well.

The rep said no to in house swap, the work had to be done at an RSC. Then the no for buy the blue dial, keep the old black, then I waited a month to get the no, not happening at all.

Jojoshop · 15 November 2018, 02:38 AM

Quote:

Originally Posted by 037

Perhaps it will return with a 3285 inside as a 126719BLRO. I can't see all that effort to make a blue dial option and kill it off in six months.

You might be getting somewhere. The whole thing was odd. The WG carry the old movement and SS with newer one. A possible scenario; they decided to discontinue old movement on WG and replace it with 3285. The rumor became a full discontinue of WG blue dial
Will learn more in the next few months; still waiting for mine

jonnyz1245 · 15 November 2018, 04:10 AM

Quote:

Originally Posted by Jojoshop

You might be getting somewhere. The whole thing was odd. The WG carry the old movement and SS with newer one. A possible scenario; they decided to discontinue old movement on WG and replace it with 3285. The rumor became a full discontinue of WG blue dial
Will learn more in the next few months; still waiting for mine

Anything is possible and a wg with the new mvmnt certainly is plausible. The one thing holding me back from thinking it will be a reality is every AD I have talked to said whatever demand there was for the wg fell off a cliff when they announced the SS. The wg was always a very slow seller. I know pm's don't fly off shelves but Iv'e been told that in comparison to smurf and the yellow gold gmt/subs, that the wg pepsi lagged way behind in terms of sales. I know AD's that only sold one or two in the 4 year run. One local AD had a pepsi in the case for 3 years. I think Rolex canned it due to a complete lack of interest. I get the whole new movement thing but why not wait until next year? They have plenty of 3186's as they are using them in the BLNRs etc. If they needed 50 or so for the blue dial, easy to do. Killing it after 6 months seems rather strange if they planned to release it with the 3285. Then again, this is Rolex we are talking about so anything is possible

RichM · 15 November 2018, 04:17 AM

Quote:

Originally Posted by jonnyz1245

I assume it was NY since the paperwork says RUSA New York. I didn't handle it, my AD did it for me. Door to door was less than 3 weeks. I requested no service or polish and they honored that. The watch is pretty much spot on timing wise and the scratches are mine, give the watch character, and see no need to have it polished. Did I mention the wg pcl's scratch every time you look at them?

In addition to the pic I attached, there is a second page with a bunch of legal mumbo jumbo as well as the estimated date of completion and that they would owe me 34K if they lost the watch while doing the work

I also received a one page retail summary page when they returned it that has model and serial number, date it was done, cost $0.00, and says "replace dial"

Very happy I did it. I like the blue way more than I thought I would. I think it is much better in person than it is in pics.

Hey Jonny, just a question. I see on the receipt they refer to the dial as 116718. I thought that 116718 dials were green or black. Have any idea what that means? I thought the 8 referred toYG models.

jonnyz1245 · 15 November 2018, 04:26 AM

Quote:

Originally Posted by Rich Mickol

Hey Jonny, just a question. I see on the receipt they refer to the dial as 116718. I thought that 116718 dials were green or black. Have any idea what that means? I thought the 8 referred toYG models.

I thought the same thing as you when I saw that but came to the conclusion that they must have dial codes that span across model lines? Meaning 116718 dials are for all pm GMTs in their inventory system and only note a color change but no model change? confusing but on some level I can see them doing this. Either that or they completely screwed up

If you look, it says the same number for the black dial as it does for the blue with the only difference being the dial color. I could be wrong on this but I figured Rolex knows what they're talking about better than me

RichM · 15 November 2018, 04:38 AM

Quote:

Originally Posted by jonnyz1245

I thought the same thing as you when I saw that but came to the conclusion that they must have dial codes that span across model lines? Meaning 116718 dials are for all pm GMTs in their inventory system and only note a color change but no model change? confusing but on some level I can see them doing this. Either that or they completely screwed up

If you look, it says the same number for the black dial as it does for the blue with the only difference being the dial color. I could be wrong on this but I figured Rolex knows what they're talking about better than me

Got it. As long as it's the right dial is all that matters.

jonnyz1245 · 15 November 2018, 04:43 AM

Quote:

Originally Posted by Rich Mickol

Got it. As long as it's the right dial is all that matters.

It fits and looks to be the same as the one in all the pics so I'm all good

jonnyz1245 · 15 November 2018, 12:55 PM

This may be helpful or not to those who have been denied. Worth a try.

When I first approached my AD about having this done, they had never heard of it. They are great folks who I have become friends with and they were very helpful in trying to figure out the dial swap.

While they had not heard of it, they were up to the challenge of finding out if it was indeed possible. I told them about Dr Tom and how he had just gotten his back and loved it. My Salesperson got on the horn with RSC Dallas and was told no, not possible. They then took it up the ladder and spoke with someone who said it is possible but that they would have to go directly through the stores Rolex Rep. So, they called the their Rolex Rep and put the request in and the rep took it from there. A couple days later, they heard from the rep that they could get it done and that I had to send both the watch and the warranty card.

For those of you who have been told no, I think its worth a shot to call your AD and have them contact their sales rep and insist it be looked into. My sense is that it makes no sense to tell some customers yes and others no. My hunch is the wrong people are being asked and that its not a policy that was communicated across all channels! Good luck

jonnyz1245 · 16 November 2018, 01:22 AM

Interesting also to see the number of new cards vs old cads. The mothership sure is being inconsistent with this and in this day and age I would think it would be relatively simple with technology for Geneva to send a one page memo to all RSC/AD network stating that

A. Dial swap to be done on all WG GMT's sold if requested by current owner.
B. Dial swap will be free.
C. Dial swap will /will not get new warranty card.

This isn't rocket science but then again maybe it is

greanie · 16 November 2018, 01:25 AM

I went into an AD and they had a BLRO . . . i asked "If i buy it will you guys do a Blue Dial Swap?"
2 day later i got a call . . ."No".
Meh.

jonnyz1245 · 16 November 2018, 01:28 AM

Quote:

Originally Posted by greanie

I went into an AD and they had a BLRO . . . i asked "If i buy it will you guys do a Blue Dial Swap?"
2 day later i got a call . . ."No".
Meh.

What AD was this this? Read post 43. If you really want it, maybe its worth a shot.

WAK4 · 16 November 2018, 01:53 AM

Quote:

Originally Posted by jonnyz1245

Interesting also to see the number of new cards vs old cads. The mothership sure is being inconsistent with this and in this day and age I would think it would be relatively simple with technology for Geneva to send a one page memo to all RSC/AD network stating that

A. Dial swap to be done on all WG GMT's sold if requested by current owner.
B. Dial swap will be free.
C. Dial swap will /will not get new warranty card.

This isn't rocket science but then again maybe it is

I suspect it depends where your are...US vs Non US at least.

And maybe the mood of the Rolex rep that day....

jonnyz1245 · 16 November 2018, 02:08 AM

Quote:

Originally Posted by WAK4

I suspect it depends where your are...US vs Non US at least.

And maybe the mood of the Rolex rep that day....

True dat!

Bill, did you have your AD contact their rep directly?

R!$ · 16 November 2018, 03:02 AM

If Rolex is reading this then they should offer the replacement for free

WAK4 · 16 November 2018, 06:47 AM

Quote:

Originally Posted by jonnyz1245

True dat!

Bill, did you have your AD contact their rep directly?

Yes. That is who i was told they were dealing with.

WAK4 · 17 November 2018, 06:32 AM

13 successes to 10 failures so far....curious to hear from these folks about their experiences

jonnyz1245 · 18 November 2018, 05:59 AM

Quote:

Originally Posted by WAK4

13 successes to 10 failures so far....curious to hear from these folks about their experiences

Me too

rominvicta · 18 November 2018, 08:06 AM

Quote:

Originally Posted by JacksonStone

Yes.

That's what you're missing.

Pic from web

In many cases internet info is quite misleading. I shall keep on saying that card doesn’t show anything of the dial. Double checked it just for the sake of not getting in useless disputes. Card I talk of is 2018.
You should be well aware that what you have attached is an old style card. Someone more knowledgable than me should be able to let us know when exactly did theys stop using that style and shifted to the new one. As of 2008 - 2009 they were still using the old type.

gmstevenson · 18 November 2018, 08:27 AM

Quote:

Originally Posted by rominvicta

In many cases internet info is quite misleading. I shall keep on saying that card doesn’t show anything of the dial. Double checked it just for the sake of not getting in useless disputes. Card I talk of is 2018.
You should be well aware that what you have attached is an old style card. Someone more knowledgable than me should be able to let us know when exactly did theys stop using that style and shifted to the new one. As of 2008 - 2009 they were still using the old type.

The card from my 2018 GMT II has the dial color. Also, many photos on DavidSW's website of 2018 Rolex warranty cards listing the dial color in case you need further evidence.

WAK4 · 18 November 2018, 09:15 AM

Mine is from 2018 and has the dial color

rominvicta · 18 November 2018, 05:52 PM

Quote:

Originally Posted by WAK4

Mine is from 2018 and has the dial color

Well, i must surrender then. My card is an EU one and it does not mention anything in the blank field bellow model number. Having the dial colour explicitly mentioned on the card might be something applicable to cards issued by RUSA. There is also a number filled in. What does it mean? Bracelet number, end pieces number or something else?

Devildog · 18 November 2018, 06:20 PM

Quote:

Originally Posted by rominvicta

Well, i must surrender then. My card is an EU one and it does not mention anything in the blank field bellow model number. Having the dial colour explicitly mentioned on the card might be something applicable to cards issued by RUSA. There is also a number filled in. What does it mean? Bracelet number, end pieces number or something else?

I believe this is true for Europe. Even some D Blue Deep Seas don’t have the dial colour stated on the card.

Eric-London · 19 November 2018, 04:31 AM

Quote:

Originally Posted by btcus

Not sure which I like better the Carrera or the BLRO

Sent from my iPhone using Tapatalk

Both are really nice

WAK4 · 21 November 2018, 09:31 AM

Thread bump

jonnyz1245 · 6 December 2018, 02:39 AM

Thread bump!

Have any of the folks waiting to hear get an update from their AD yet?

View Poll Results: If you tried to swap the black for the blue dial through Rolex,were you successful?
Yes - and got a new warranty card	17	19.54%
Yes - but no new warranty card	5	5.75%
No - denied	14	16.09%
Don't know yet, waiting to hear	51	58.62%
Voters: 87. You may not vote on this poll

14 November 2018, 04:14 PM	#31
Rocket launcher Banned Join Date: Aug 2018 Location: England Posts: 989	For the members who don't know the history of this Please can someone explain how and why this dial swops occurring And will it lessen the resale value if everyone goes blue from the origional black dial Thank you

15 November 2018, 12:55 PM	#43
jonnyz1245 2024 Pledge Member Join Date: Dec 2010 Location: Earth Posts: 2,324	This may be helpful or not to those who have been denied. Worth a try. When I first approached my AD about having this done, they had never heard of it. They are great folks who I have become friends with and they were very helpful in trying to figure out the dial swap. While they had not heard of it, they were up to the challenge of finding out if it was indeed possible. I told them about Dr Tom and how he had just gotten his back and loved it. My Salesperson got on the horn with RSC Dallas and was told no, not possible. They then took it up the ladder and spoke with someone who said it is possible but that they would have to go directly through the stores Rolex Rep. So, they called the their Rolex Rep and put the request in and the rep took it from there. A couple days later, they heard from the rep that they could get it done and that I had to send both the watch and the warranty card. For those of you who have been told no, I think its worth a shot to call your AD and have them contact their sales rep and insist it be looked into. My sense is that it makes no sense to tell some customers yes and others no. My hunch is the wrong people are being asked and that its not a policy that was communicated across all channels! Good luck

16 November 2018, 01:22 AM	#44
jonnyz1245 2024 Pledge Member Join Date: Dec 2010 Location: Earth Posts: 2,324	Interesting also to see the number of new cards vs old cads. The mothership sure is being inconsistent with this and in this day and age I would think it would be relatively simple with technology for Geneva to send a one page memo to all RSC/AD network stating that A. Dial swap to be done on all WG GMT's sold if requested by current owner. B. Dial swap will be free. C. Dial swap will /will not get new warranty card. This isn't rocket science but then again maybe it is

16 November 2018, 01:25 AM	#45
greanie "TRF" Member Join Date: Oct 2015 Location: Texas Posts: 234	I went into an AD and they had a BLRO . . . i asked "If i buy it will you guys do a Blue Dial Swap?" 2 day later i got a call . . ."No". Meh.

16 November 2018, 03:02 AM	#49
R!$ Banned Join Date: Sep 2014 Location: SoCal Posts: 2,405	If Rolex is reading this then they should offer the replacement for free

17 November 2018, 06:32 AM	#51
WAK4 2024 Pledge Member Join Date: Oct 2008 Real Name: Bill Location: NJ Watch: Always changing Posts: 4,172	13 successes to 10 failures so far....curious to hear from these folks about their experiences

18 November 2018, 09:15 AM	#55
WAK4 2024 Pledge Member Join Date: Oct 2008 Real Name: Bill Location: NJ Watch: Always changing Posts: 4,172	Mine is from 2018 and has the dial color

21 November 2018, 09:31 AM	#59
WAK4 2024 Pledge Member Join Date: Oct 2008 Real Name: Bill Location: NJ Watch: Always changing Posts: 4,172	Thread bump

6 December 2018, 02:39 AM	#60
jonnyz1245 2024 Pledge Member Join Date: Dec 2010 Location: Earth Posts: 2,324	Thread bump! Have any of the folks waiting to hear get an update from their AD yet?

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