My first Rolex!!!! Pics...and some questions

[AngelaH]

Just to update everyone (in case anyone is curious): I gave it some thought and decided to return it, as some of you pointed out, the watch is not as described. Unfortunately, the seller got really ugly, really quickly, so I opened a PP dispute.

I thought I had done my homework, but apparently I hadn't done enough ;). But thanks to the great members at TRF, I've gotten great advice on to what to look for and ask about next time.

Thanks everyone!

[kcmo]

Angela, kudos to you! I would have done the same. IMO, the seller was dishonest in not adequately describing the condition of the watch before selling it to you. Getting your first Rolex should be a wonderful time....uneasy feelings shouldn't be part of the experience.

You WILL find the right one next time!

[wileen]

Great watch, enjoy!

[tjs3023]

Since you like the watch style and it's hard to find, maybe you could work out a compromise deal with the seller to pay for the refinish rather than a return? Find out the cost first so you can give the seller the amount right up front. Though I would wonder why a D series had to be opened already. Sorry you can't fully enjoy your new purchase.

[valentine]

nice watch! DC! nice. caps fan I hope!

[TheVTCGuy]

I'm sorry you had a bad experience your first Rolex purchase Angela, and I really hope everything works out. I'd reccomend doing any kind of deal with this guy, those scratches ARE obvious and the fact that he(she) didn't tell you about them prior to the deal makes me very suspicious. I think you're doing the right thing in returning it. It IS a beautiful watch, but I'm sure there are more out there, good ones and good deals to find again. I'd HIGHLY reccomend working with TempoKing, or SteveMuhlland, or one of the other excellent dealers here on TRF. Best of luck!

[rolexgiants]

there are some D serial datejusts and day dates with the rolex inscription on the rehaut ring..

[boa2]

Originally Posted by rolexgiants

there are some D serial datejusts and day dates with the rolex inscription on the rehaut ring..

Are you sure? I thought none came that way until the Z series. Is that incorrect?

[oneillba]

I would say, just take it in to get it authenticated and that should set your mind at ease. Regarding the case back, I'd just live with it until it's next scheduled servicing. Case backs are relatively cheap and you can have it changed out then. Enjoy your purchase!

[Dalton]

Get the watch back, get some money returned to you, and send it to me to fix the scratched caseback. The scratch cannot be resurfaced in that condition since it will get worn down, it has to be filled with the correct steel, then resurfaced in order to maintain the correct thickness, and to guarantee waterproofness.

[JIM-]

That sucks and I hope the best for you. PP blows and probably won't be much help, their belief is the seller sent you the item and it was the item you purchased. They seem to not care about condition or not as described as they call it. I once bought a LNIB from Ebay and the seller described it as like new in perfect condition no scratches and all the good stuff. What came was a used beat up piece of crap. PP said sorry we don't guarantee quality of goods and would only refund money if seller hadn't sent goods. Its all BS and PP sucks. You might be better off buying a new caseback or sending to RSC for a cleaning and new caseback. Best of luck.

[PalmSpringsCaVault]

Dalton thats insane, they dont even look that deep, remove the case back, take it to a jeweler, 5 min on the buffing wheel and 20 dollars later, its overwith. thats a TOTAL OVER reaction. I dont know why you are wanting to scare this lady or make this purchase something shes going to totally regret, its a nice watch its a small scratch it looks like it can be removed. I have seen deep personal engraving removed and it looked factory after a small buffing, its really not all that bad, in my humble opinnion. But the feeling of regret over a purchase or buyers remorse its hard to fix on a buffing wheel.

[diablojota]

I hope the PP dispute process works for you, if not, simply send it to Dalton or another watchmaker on this forum and they'll take care of it for you and it'll be as good as new. At least you have options.

[AngelaH]

Argh, JIM, you're right. PP won't do anything because the item was sent. They don't care about condition, or the fact that seller won't honor 3 day return that he had offered. I'll need to take it to my CC. I paid a little bit in PP funds, so that part will be lost.

[diablojota]

Originally Posted by AngelaH

Argh, JIM, you're right. PP won't do anything because the item was sent. They don't care about condition, or the fact that seller won't honor 3 day return that he had offered. I'll need to take it to my CC. I paid a little bit in PP funds, so that part will be lost.

You may want to try and get the seller to agree to refund a little money so you can have the watch serviced, if (s)he is amenable to it. I'm really sorry for the problem you're facing... As mentioned previously, there are some great watchmakers on this forum who can make your watch look brand new.

[AngelaH]

Frank, that is an option, but he was really quite rude and nasty to me in his email (I can take a lot, but this was a bit much). I don't have much interest in communicating with him at this point.

[Dalton]

Originally Posted by PalmSpringsCaVault

Dalton thats insane, they dont even look that deep, remove the case back, take it to a jeweler, 5 min on the buffing wheel and 20 dollars later, its overwith. thats a TOTAL OVER reaction. I dont know why you are wanting to scare this lady or make this purchase something shes going to totally regret, its a nice watch its a small scratch it looks like it can be removed. I have seen deep personal engraving removed and it looked factory after a small buffing, its really not all that bad, in my humble opinnion. But the feeling of regret over a purchase or buyers remorse its hard to fix on a buffing wheel.

Scare her? do you even know what you're talking about? If it doesnt need laser then it doesn't need it, I'll know it once I see it in person. But a light buff sounds like the same thing that hack would say. Ha! A small buffing, that's funny.

[JIM-]

CC charge back worked well for me Angela, I got back every dime and then sent the watch back to the sellers return address. I will never use PP again, if a seller can verify he sent you anything (could be an empty box) thier off the hook as far as PP is concerned.

[AngelaH]

Thanks Dalton, I'm no expert, but I agree . I had thought the scratches do look pretty deep to me.

JIM, I'm glad to hear that about your chargeback. I hope it will go smoothly for me. I have his emails: agreeing to a 3 day return; admitting that he saw the scratches but didn't tell me because he thought they weren't a big deal; etc. I'm printing them out and sending to the CC company

[JIM-]

Angela, alot of the CC also have buyer protection progams, like insurance covering goods that you bought etc, I hope you find a remedy.

No offense to the repair guy, but do you really want to send off your new watch for metal repair? My opinion would be contact RSC and see if you can buy a new caseback or stop by an AD and ask then to order you one so you don't have send it off to Rolex either. Of course this assumes your keeping it.

Its amazing how stupid people are about opening a watch. Looks like the guy used pilers, WTF?

[Dalton]

Originally Posted by JIM

Angela, alot of the CC also have buyer protection progams, like insurance covering goods that you bought etc, I hope you find a remedy.

No offense to the repair guy, but do you really want to send off your new watch for metal repair? My opinion would be contact RSC and see if you can buy a new caseback or stop by an AD and ask then to order you one so you don't have send it off to Rolex either. Of course this assumes your keeping it.

Its amazing how stupid people are about opening a watch. Looks like the guy used pilers, WTF?

no offense taken. my work speaks for itself and I'm not trying to get the work, I simply recognize what I see and know what to do. The thing that gets to me is that inexperience created this problem and those same hands can make it worse. Also the fact that considering or using a buffing wheel is already a step in the wrong direction.

[AngelaH]

^^ ITA with both of you. At first the seller said if I sent it back, he would have it polished and it would look "like new." I didn't get a chance to respond to that before he then sent his rude email, but I thought "you're going to send it to the same guy who caused this in the first place???"

[JIM-]

Dalton, in the case of an older watch that needs repair sounds like your the man no doubt you know what you speak of. But in this case its a newer watch, seems to be a shame she would have to make repairs to it.

Angela, whatever you do don't it send it back to that dope(the seller), unless its for good.

Angela, best of luck to you.

[onkyo]

If you do send it back make sure it is fully insured with sig confirmation.

[Rambam]

So sorry to hear about this, Angelah
As said earlier, getting your first Rolex should make you feel on top of the world with joy!
I made the same mistake as you once, and after that and loosing a heap of money on it I will only buy from an AD. More expensive, but the peace of mind is worth it.

Ram

[alant]

What a bummer! Good luck!