Help with DJ 36 / caliber 32xx decision

[Rolexken]

DONT PANIC. As at least one member has said above, wear it as much as possible for a few weeks to make sure the watch is running as best as it can. Then if it is outside of the 2 second per day allowance send it to RSC for warranty work.

I have 2 3235 watches which are no problem whatsoever- perhaps I’m lucky but people that say they will never buy a watch with this movement I just do not agree with. This movement is in all of the less complicated Rolex watches now and it is here to stay.

[DJ2020]

I would send it in to RSC. You will have a date of last service and you troubles will be over. Just send it in, The sooner you do, The sooner you will get it back and enjoy it under a new light.

[ArtVandelay0]

Originally Posted by Annan

No, there are the three Rolex Service Centers on the map too - Beverly Hills, Dallas and New York. Click on them and they will open up with info on address and phone numbers.

At the top of the page there is a filter for the Service Centers, a darkened crown logo. Find the one you want, click on the crown and up pops the selected site with it's address. There is not a specific phone number for each site but a general number - 1 833-765-3900

d’oh! Missed the phone number on the page somehow. Thank you!

May just take it to the AD first

[ArtVandelay0]

Took a vacation for my birthday and just taking a look at this watch - goddam I really love it, style wise. It’s all I wanted for my first Rolex except this big hiccup of time keeping. I’m really torn here - try the RSC and hope 8-12 months don’t show recurring issues…. Or just cut losses before I get more attached.

[Andad]

Hi Art,

If it does confirm at -8/9 s/d then yes it needs to be checked by a RSC under warranty.

You will receive it back with a warranty and a base line for any future issues?

[HiBoost]

Originally Posted by ArtVandelay0

Took a vacation for my birthday and just taking a look at this watch - goddam I really love it, style wise. It’s all I wanted for my first Rolex except this big hiccup of time keeping. I’m really torn here - try the RSC and hope 8-12 months don’t show recurring issues…. Or just cut losses before I get more attached.

I think your situation is pretty black and white. The timekeeping is out of spec. Without more info (amplitude, etc) we can't even speculate about why this is the case, but it doesn't matter. Send it in, let them (RSC, not an AD) fix it. Then you've got two more years of warranty to see if it's stable. No risk in that plan whatsoever and, hopefully, you'll get to keep a lovely watch that you obviously enjoy.

[Kevin of Larchmont]

Art, it’s not the WATCH that’s making you feel this way it’s the FORUM. You have the watch you always wanted that performs within a range that is acceptable to you. You also have warranty available to you to bring the watch back into Rolex performance specifications. Here is your answer: keep the watch, send it in for warranty service before the warranty runs out and spend less time on the forum. This place is not the real world. Don’t let the fixations of a few soil your enjoyment of a truly lovely watch that will serve you for a lifetime.

[Gab27]

Originally Posted by ArtVandelay0

I guess not necessarily an attachment to this particular watch but more so the idea of purchasing of a Rolex that I love for my 30th. Additionally, I’m not keen to turn around and lose 1-2k. Hoping to avoid that.

Originally Posted by ArtVandelay0

Took a vacation for my birthday and just taking a look at this watch - goddam I really love it, style wise. It’s all I wanted for my first Rolex except this big hiccup of time keeping. I’m really torn here - try the RSC and hope 8-12 months don’t show recurring issues…. Or just cut losses before I get more attached.

In this case I would just get it serviced and enjoy the watch. If the issue reappears, then it reappears and you can deal with it then. It might not even be this issue for that matter, and, if it is, it may not reappear once serviced.

My original comment on returning it was thinking you had just purchased the watch several days ago and I was curious if you still had a return window as I wasn't sure if you felt like dealing with having the watch serviced or not (completely regardless of the movement).

[ArtVandelay0]

Originally Posted by HiBoost

I think your situation is pretty black and white. The timekeeping is out of spec. Without more info (amplitude, etc) we can't even speculate about why this is the case, but it doesn't matter. Send it in, let them (RSC, not an AD) fix it. Then you've got two more years of warranty to see if it's stable. No risk in that plan whatsoever and, hopefully, you'll get to keep a lovely watch that you obviously enjoy.

This is sound advice, you’re right. I’m going to think on it a bit but will definitely keep this post updated on any findings/changes.

Originally Posted by Kevin of Larchmont

Art, it’s not the WATCH that’s making you feel this way it’s the FORUM. You have the watch you always wanted that performs within a range that is acceptable to you. You also have warranty available to you to bring the watch back into Rolex performance specifications. Here is your answer: keep the watch, send it in for warranty service before the warranty runs out and spend less time on the forum. This place is not the real world. Don’t let the fixations of a few soil your enjoyment of a truly lovely watch that will serve you for a lifetime.

I should clarify so as to not place any undue blame on anyone - I definitely sought out this issue myself. Excited to have a crazy precise watch, I’m the one that hacked the seconds and subsequently checked forums like this to see if there was a solution. My brain does seem to be wired in a way that this being a long term issue WOULD annoy me, independent of forums, but I shouldn’t count my chickens before they’ve hatched.

Originally Posted by Gab27

In this case I would just get it serviced and enjoy the watch. If the issue reappears, then it reappears and you can deal with it then. It might not even be this issue for that matter, and, if it is, it may not reappear once serviced.

My original comment on returning it was thinking you had just purchased the watch several days ago and I was curious if you still had a return window as I wasn't sure if you felt like dealing with having the watch serviced or not (completely regardless of the movement).

No worries-you were right to ask as if that was the case (easy return) it would be a logical choice

[Bizcut1]

Originally Posted by Kevin of Larchmont

Art, it’s not the WATCH that’s making you feel this way it’s the FORUM. You have the watch you always wanted that performs within a range that is acceptable to you. You also have warranty available to you to bring the watch back into Rolex performance specifications. Here is your answer: keep the watch, send it in for warranty service before the warranty runs out and spend less time on the forum. This place is not the real world. Don’t let the fixations of a few soil your enjoyment of a truly lovely watch that will serve you for a lifetime.

Amen and amen.

Wear it in good health!

[mountainjogger]

Is there any data about how long watches remain within spec after a service?

[amanbra]

Originally Posted by mountainjogger

Is there any data about how long watches remain within spec after a service?

Yeah its in the stupid long thread and some random threads. We have had a few watches go bad after first warranty, one person with a deep sea 2 times bad after warranty.

The repeat issue data is harder to come by, I have one watch in this category as I generally get rid of the watch after return from warranty.

For my DJ, first issue appeared after one year. The issue reappeared after warranty in 6 months. At the moment it has been 8 months since the 2nd warranty and it’s running perfectly. I have my fingers crossed this watch as been perm fixed but there’s no way for me to know for sure…