Rolex manufacturing defect ? AD says it’s not fake .

[platinum574]

Originally Posted by dba

First thing you need to do is put the microscope away. I bet if you do, all those flaws will disappear and you can just enjoy the watch.

YUP! Some of you guys are nuts, my god. Enjoy life and your watch!!!

[taylorhall]

s

[jatco]

Originally Posted by doramas

Are we serious?

Someone is

[Vincent65]

Originally Posted by Vincent65

Probably this - he was flamed. Bit hash, I think (although 'two days with a microscope' is pretty much setting yourself up to be grilled, unless you're in a laboratory developing a cure for something...)

As a thought; you'd never see anything even approaching this sort of 'blemish' in any of their advertising. Black spots? Nope. Not a one, if the print-job is good. Not exactly a unique selling point.

So, he sort of had a right to mention it. Bet he wasn't expecting the response he got. Let's face it, though, the basic principle and objective of time-keeping instruments is to be as accurate as possible, by definition. We all agree on that; official chronometer blah, blah. Horologists strived for this for generations, as we all know. Add to that, manufacturers of these little machines we all obsess about - be honest, you're here, after all - similarly, also seemingly labour to achieve aesthetic qualities as close to perfection as humanly possible - with the added aid of computers and robots, within staunchly strict lab-like clinical conditions. It sort of goes hand in hand with the good time-keeping ethos thing, to look 'accurate' as well.

All so that you can throw down many thousands of [usually] hard-earned bucks for a nice, shiny new mechanical gadget, which essentially purports to represent not only your supremely good taste, but also the pinnacle of human achievement in meticulous design, R&D, mechanics, engineering etc. and hyped by global marketing with serious presence, to boot.

Only to get home, enthusiastically fetch out your magnifying device to admire said gem of "Swiss perfection" and congratulate yourself for your own good taste and considerable achievement in finally beholding it as yours... and find... black spots.

Just saying...

SP. harsh, not 'hash'

[m j b]

Originally Posted by SearChart

These are no quality control issues, these are OCD issues.

LOL, so true.

OP needs to check the forum rules. #27 is "do not look at your watch under a loupe". Should be amended to read ", or a microscope".

[Roddypeepa]

Are they visible to the naked eye at a foot away? If not wait till service.

Or send under warranty. Only one bothers me is the dust on top


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[Tricolore66]

Obviously if you’re happy with your watch, get a microscope! Still happy? More powerful microphone! The problem is that you can’t read the watch wearing a straight jacket, or is that the solution?

[fsprow]

I think, perhaps, this was posted just to get the troops riled up !!

[Daniel2020]

Wow

Some of these comment are really stupid .

But I have to clarify one thing . I did not use a microscope. I used a 20 x loupe . My English is not the best and I thought that a microscope was the same as a loupe .

And you can see the black dot on the dial at 4 0 clock with the naked eye . That dot made me look at the watch with a loupe and that was how I found the rest flaws .

Several famous Dealers / watch-collectors says that it’s flaws like this that separate the real from the fake , before you look at the movement off course. Every Rolex AD says the same thing and that the watch should be perfect . I should not see dots or dust on the watch . That’s not normal and that I could do a warranty claim .

What’s next ? Would I be stupid if it bothered me that the dial and Hands are scratched ? Or if the text were not symmetrical ?

I only wrote here to see if anyone else have had this problem .

Rolex says it should be perfect finish on everything on a new watch and that I shouldn’t se any dots or dust even threw a microscope/ loupe .

I have watches here at home that’s perfect and doesn’t cost more than a few hundred dollars . I expect perfection from a watch costing more than 10.000 dollars . Should NOT se dots with your naked eye OR THREW A LOUPE .

It’s strange that I got responses like this and that I should buy a grand seiko if I want perfection. Why should I expect perfection from a grand seiko and not from a Rolex ?


Some of you says it’s normal with these flaws but Rolex , Famous watch-channels on YouTube and several famous dealers says that new Rolex watches should be perfect and That you should expect perfection even threw a loupe .

[legacy404]

Can't blame the guy. There are so many replicas out there, he's probably concerned that these defects are the signature of a good fake. Due to all the hype about rolexes, he probably expected it to be near perfect. Especially that paint bleed on the '5' could look questionable.

I'm surprised that he didn't note that the X on the rehaut doesn't line up with the indices lol.

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[Rollitex]

Rolex keep high standards of quality but nothing is 100%.
I bought a Day-Date RG and I spotted that there was a hair inside the watch at the store. The AD was not able to at first, when I showed him by taking a pic and zooming in, he was shocked too.

[Rollitex]

Also with Pepsi I bought along with the day date, I wanted to see the card under my name and guess what I see... the card was pre-printed under someone else's name.
Then they told me they have to send it back to rolex.

When the watch was supposed to be shipped they check the time, and the watch was not keeping time.


Both brand new watches with flaws. 2 out of 2.

[Judge]

Originally Posted by dba

First thing you need to do is put the microscope away. I bet if you do, all those flaws will disappear and you can just enjoy the watch.

Another trick is age, at 52 hardly see the time let alone a spec of dust.

[pickettt]

If it wasn’t for a foreign body migrating within the case and ending up under the cyclops, I may have never noticed. That’s actually disturbing when I say it out loud.

[2001jesper]

One of those threads where you really need popcorn before you begin reading

Had a few good laughs and astonished that this thread was even made to begin with

[Burlington]

Originally Posted by Daniel2020

Believe me . I want to enjoy it . I just want to know if these defects are normal and if I can do a warranty claim . I want a perfect watch for this money. I have watches that doesn’t cost more than 200 dollars and is absolutely perfect.

Would actually be great to see some equivalent macro shots of the $200 watch for comparison

[Angi]

When I got my 2018 turbo s... it had lots of little marks and random things on the interior. Nothing blatant but enough to get my ocd going. Then I realized it was probably all put in by hand and that maybe this is what makes these things so beautiful. I see your point...but if you are this particular maybe you shouldn’t buy things online. I’m very similar to you minus the loop... but I feel your pain also. You spent your money and you had certain expectation that weren’t met.


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[ChipClip2]

Originally Posted by Daniel2020

... Famous watch-channels on YouTube and several famous dealers says that new Rolex watches should be perfect and That you should expect perfection even threw a loupe .

Rolex has never claimed that and anyone who says you should expect perfection is just flat out wrong. The AD already told you the watch was real, yet you continue to question? So strange, just let it go.

[Fred48]

Originally Posted by Daniel2020

Wow

Some of these comment are really stupid .

But I have to clarify one thing . I did not use a microscope. I used a 20 x loupe . My English is not the best and I thought that a microscope was the same as a loupe .

And you can see the black dot on the dial at 4 0 clock with the naked eye . That dot made me look at the watch with a loupe and that was how I found the rest flaws .

Several famous Dealers / watch-collectors says that it’s flaws like this that separate the real from the fake , before you look at the movement off course. Every Rolex AD says the same thing and that the watch should be perfect . I should not see dots or dust on the watch . That’s not normal and that I could do a warranty claim .

What’s next ? Would I be stupid if it bothered me that the dial and Hands are scratched ? Or if the text were not symmetrical ?

I only wrote here to see if anyone else have had this problem .

Rolex says it should be perfect finish on everything on a new watch and that I shouldn’t se any dots or dust even threw a microscope/ loupe .

I have watches here at home that’s perfect and doesn’t cost more than a few hundred dollars . I expect perfection from a watch costing more than 10.000 dollars . Should NOT se dots with your naked eye OR THREW A LOUPE .

It’s strange that I got responses like this and that I should buy a grand seiko if I want perfection. Why should I expect perfection from a grand seiko and not from a Rolex ?


Some of you says it’s normal with these flaws but Rolex , Famous watch-channels on YouTube and several famous dealers says that new Rolex watches should be perfect and That you should expect perfection even threw a loupe .

Good points; well said. Thanks for the clarification.

[JonnyBCisco]

OP -

You keep saying that various people have told you to expect perfection from a Rolex or else it’s fake. These people were likely well intended but really it is hyperbole. As you can gather from the responses here, the truth is different if you look close enough. $10K sounds like a lot of money for a watch. It is. For that money you get the brand name (bragging rights), a great looking watch that tells the time that is made of extremely durable and robust materials and will last indefinitely. (And other stuff too.) But you don’t get 100% perfection under magnification. The people you were talking to don’t have the same definition of perfect as you do. It really is not any more complicated than that. And yeah for whatever reason Grand Seiko — a much less expensive watch—will have better attention to detail on the dial. But it doesn’t say Rolex on it like your does and that is some of what you are paying for in the $10K Rolex. Take care and stay healthy.

[ZeGerman11]

Originally Posted by Burlington

Would actually be great to see some equivalent macro shots of the $200 watch for comparison

Agreed. I’m sure it’s hyperbole, but this statement gets thrown around from time to time (typically in threads like this). I have yet to see a picture posted to accompany this statement, but I guess I haven’t been here that long.

OP, any chance you can post 20x pictures of said $200 watches. It actually would be quite interesting to see (even if it doesn’t tell us much as it only reflects a sample size of one).

[Largoshark]

Wow, and I thought my OCD was bad...

[Bigblu10]

Originally Posted by Daniel2020

Wow

Some of these comment are really stupid .

But I have to clarify one thing . I did not use a microscope. I used a 20 x loupe . My English is not the best and I thought that a microscope was the same as a loupe .

And you can see the black dot on the dial at 4 0 clock with the naked eye . That dot made me look at the watch with a loupe and that was how I found the rest flaws .

Several famous Dealers / watch-collectors says that it’s flaws like this that separate the real from the fake , before you look at the movement off course. Every Rolex AD says the same thing and that the watch should be perfect . I should not see dots or dust on the watch . That’s not normal and that I could do a warranty claim .

What’s next ? Would I be stupid if it bothered me that the dial and Hands are scratched ? Or if the text were not symmetrical ?

I only wrote here to see if anyone else have had this problem .

Rolex says it should be perfect finish on everything on a new watch and that I shouldn’t se any dots or dust even threw a microscope/ loupe .

I have watches here at home that’s perfect and doesn’t cost more than a few hundred dollars . I expect perfection from a watch costing more than 10.000 dollars . Should NOT se dots with your naked eye OR THREW A LOUPE .

It’s strange that I got responses like this and that I should buy a grand seiko if I want perfection. Why should I expect perfection from a grand seiko and not from a Rolex ?


Some of you says it’s normal with these flaws but Rolex , Famous watch-channels on YouTube and several famous dealers says that new Rolex watches should be perfect and That you should expect perfection even threw a loupe .

Don't believe everything you watch on Youtube. And a 20X loupe is still going to show you things you won't like. Calling members here "stupid" will guarantee that your membership here on the forum won't last long. So please refrain from the derogatory name calling.

[Pandacat]

Originally Posted by Bigblu10

Don't believe everything you watch on Youtube. And a 20X loupe is still going to show you things you won't like. Calling members here "stupid" will guarantee that your membership here on the forum won't last long. So please refrain from the derogatory name calling.

Yes OP. And please note that just about everything offends him (BigBlu10).

[Daniel2020]

Originally Posted by ChipClip2

Rolex has never claimed that and anyone who says you should expect perfection is just flat out wrong. The AD already told you the watch was real, yet you continue to question? So strange, just let it go.

I don’t question if it’s real or not . I know believe that it’s real . The AD stores told me that these flaws are not supposed to be there . That Rolex watches are perfect . I personally don’t believe that every Rolex comes out flawless from the factory .

And that’s why I shared my photos and the flaws on the watch . The AD that authenticated my watch told me before they authenticated it that they are going to try to fix the flaws but can’t promise me anything because they don’t know what’ the flaws is . I personally believe that these are flaws from the factory and I would like to get them fix ONLY because the AD I’ve been speaking to tells me their watches are perfect and that these flaws shouldn’t be there . If they would have told me it’s normal we wouldn’t having this discussion .

My point is that if the AD CLAIMS the watch should be perfect and flawless than I should be able to get the flaws fixed with my warranty claim. But I haven’t heard anything from the AD yet. I don’t know if they are going to fix the flaws or not .

I am only curious if anybody have had the same “problems” as me . But instead people here tells me to get a life and that I am insane and makes fun of me

[Fraz]

Dear OP,

I have a few things to point out to you. As you have already mentioned, you don't have to trust any of us, but all we can do here is to share our knowledge and point of view and you can take them or leave it. Here it goes:

1- Rolex watches are mass produced, and QC is not perfect. The resulting product is also not perfect. This idea of "if it's not perfect it must be fake" is simply false.
2- No watch is perfect. It just depends on how close you look, and how motivated are you in finding flaws. Take a look at this guy's channel: https://www.youtube.com/c/HafizJMehmood/videos .Every single watch he reviews he finds flaws under macro.
3- If you absolutely have to have a perfect watch, Rolex is not for you. The argument of "if a watch costs more than XX it must be perfect" is not productive. They are expensive and they are imperfect. And it doesn't matter if you think that's fair or not. It's just a fact. It's up to you to decide whether or not you can look pass that. Can you enjoy an excellent watch that has a few flaws?
4- If Rolex takes your watch in for warranty repair, there is no guarantee that it will come back perfect. What if because of a particle of dust that's invisible to the naked eye, your watch gets scratched during service? That is a real possibility, and will only leave an even more bitter taste in your mouth
5- Worrying about this kinda stuff will take all the joy out of the hobby. If you insist on always getting a perfect watch every time you buy one (regardless of the brand) this hobby might become more frustration than enjoyment for you.

My honest advice is, since this sort of thing bothers you, buy only at ADs (so authenticity is not an issue) and never loop a watch ever again. It's just not worth it.

I hope you find a way to be content with the situation. When it comes down to it, "my Rolex isn't perfect" is kinda of a cool problem to have :)

Cheers.

[japenney]

Originally Posted by doubleinfive

If your intention was to find a flaw, you will find it. If you would like to know the time, it will tell you.

[jimcarver]

Originally Posted by Daniel2020

I don’t question if it’s real or not . I know believe that it’s real . The AD stores told me that these flaws are not supposed to be there . That Rolex watches are perfect . I personally don’t believe that every Rolex comes out flawless from the factory .

And that’s why I shared my photos and the flaws on the watch . The AD that authenticated my watch told me before they authenticated it that they are going to try to fix the flaws but can’t promise me anything because they don’t know what’ the flaws is . I personally believe that these are flaws from the factory and I would like to get them fix ONLY because the AD I’ve been speaking to tells me their watches are perfect and that these flaws shouldn’t be there . If they would have told me it’s normal we wouldn’t having this discussion .

My point is that if the AD CLAIMS the watch should be perfect and flawless than I should be able to get the flaws fixed with my warranty claim. But I haven’t heard anything from the AD yet. I don’t know if they are going to fix the flaws or not .

I am only curious if anybody have had the same “problems” as me . But instead people here tells me to get a life and that I am insane and makes fun of me

I do understand your frustration and you have been given a hard time (by myself included).

But nothing is perfect, what is perfection? Where do you draw the line (20:20 vision, 5x magnification, 10x,20x 50x...)

You have stated that you just want to know if anyone else has had these problems, I think your question has been answered. Either a) they have and they just deal with it, B) no C) maybe but haven't looked in that detail.

Insults aside, you have been offered opinions by multiple people (which you asked for) and have chosen to ignore, but refuse to ignore the opinion a salesman (although when he states flawless, its probably a phrase rather than a literal description)

The fact is by most peoples standards the "problems" do not exist. If your quality standards are at an higher (some might say impossible) level than the average watch enthusiast, don't take offence when this is pointed out.

[jimcarver]

Originally Posted by fraz

dear op,

i have a few things to point out to you. As you have already mentioned, you don't have to trust any of us, but all we can do here is to share our knowledge and point of view and you can take them or leave it. Here it goes:

1- rolex watches are mass produced, and qc is not perfect. The resulting product is also not perfect. This idea of "if it's not perfect it must be fake" is simply false.
2- no watch is perfect. It just depends on how close you look, and how motivated are you in finding flaws. Take a look at this guy's channel: https://www.youtube.com/c/hafizjmehmood/videos .every single watch he reviews he finds flaws under macro.
3- if you absolutely have to have a perfect watch, rolex is not for you. The argument of "if a watch costs more than xx it must be perfect" is not productive. They are expensive and they are imperfect. And it doesn't matter if you think that's fair or not. It's just a fact. It's up to you to decide whether or not you can look pass that. Can you enjoy an excellent watch that has a few flaws?
4- if rolex takes your watch in for warranty repair, there is no guarantee that it will come back perfect. What if because of a particle of dust that's invisible to the naked eye, your watch gets scratched during service? That is a real possibility, and will only leave an even more bitter taste in your mouth
5- worrying about this kinda stuff will take all the joy out of the hobby. If you insist on always getting a perfect watch every time you buy one (regardless of the brand) this hobby might become more frustration than enjoyment for you.

My honest advice is, since this sort of thing bothers you, buy only at ads (so authenticity is not an issue) and never loop a watch ever again. It's just not worth it.

I hope you find a way to be content with the situation. When it comes down to it, "my rolex isn't perfect" is kinda of a cool problem to have :)

cheers.

100%

[Bruno Datejust]

If you want an iconic watch saying "Rolex" that should be absolutely perfect, probably an expensive solution could be found..