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Old 23 August 2020, 11:36 AM   #121
77T
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They refused to do anything with it, but acknowledged everything was real, simply that dial was “altered’” which I am doubting more and more. Correct, they refused to replace dial.

Did they give you their report in writing?

Good that you can get the refund from the seller.


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Old 23 August 2020, 11:45 AM   #122
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That's knew

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Well the first part of your statement could be true, but if you new anything about Rolex watches the 1,220 meters (4 000 ft) SD never came with a cyclops.
I new you new what you meant
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Old 24 August 2020, 06:12 AM   #123
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Did they give you their report in writing?

Good that you can get the refund from the seller.


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Yup they are solid
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Old 24 August 2020, 06:13 AM   #124
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Did they give you their report in writing?

Good that you can get the refund from the seller.


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Rolex actually refused to give me this in writing.
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Old 24 August 2020, 06:16 AM   #125
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If you paid them for an evaluation, that report is always in writing so it is confusing.

Their quote for services would have shown something like “replace damaged dial”.

Was this a complimentary authenticity verification?


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Old 24 August 2020, 06:21 AM   #126
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Soooooo...I think this was my watch originally, which I bought from Tourneau in King of Prussia sometime fall of like 2015 ish, and I remember after I sold it someone got my instagram and asked me where I got it because they wanted to make sure it was real. OP, if the name on the card that belongs to that SD's initials are DC, it was mine and in fact purchased from a Tourneau. Hows that for small world.
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Old 24 August 2020, 06:35 AM   #127
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Soooooo...I think this was my watch originally, which I bought from Tourneau in King of Prussia sometime fall of like 2015 ish, and I remember after I sold it someone got my instagram and asked me where I got it because they wanted to make sure it was real. OP, if the name on the card that belongs to that SD's initials are DC, it was mine and in fact purchased from a Tourneau. Hows that for small world.
So if true, you claiming to be the original owner, the watch left the store that way?

I agree with the others, this looks like a genuine "error" dial.
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Old 24 August 2020, 07:58 AM   #128
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mis-dial

I find it hard to believe that RSC would not replace that dial if it is genuine. This is an obvious manufacturing defect. It is the kind of thing that I would think Rolex would not want out there in public. Very disappointing IMO.
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Old 24 August 2020, 08:16 AM   #129
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So if true, you claiming to be the original owner, the watch left the store that way?

I agree with the others, this looks like a genuine "error" dial.
Yes, direct from Tourneau like that BNIB from the case in the store. I even at some point had a pic of it I feel like years ago and you could see the dial misalignment from it.
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Old 24 August 2020, 08:36 AM   #130
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Glad you are getting your money back.
You have an original Frankenwatch.
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Old 24 August 2020, 09:14 AM   #131
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Wow
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Old 24 August 2020, 10:23 AM   #132
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Quote:
Originally Posted by sechsgang View Post
Soooooo...I think this was my watch originally, which I bought from Tourneau in King of Prussia sometime fall of like 2015 ish, and I remember after I sold it someone got my instagram and asked me where I got it because they wanted to make sure it was real. OP, if the name on the card that belongs to that SD's initials are DC, it was mine and in fact purchased from a Tourneau. Hows that for small world.
This story is wild. OP let us know if it’s his initials
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Old 24 August 2020, 11:46 PM   #133
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Soooooo...I think this was my watch originally, which I bought from Tourneau in King of Prussia sometime fall of like 2015 ish, and I remember after I sold it someone got my instagram and asked me where I got it because they wanted to make sure it was real. OP, if the name on the card that belongs to that SD's initials are DC, it was mine and in fact purchased from a Tourneau. Hows that for small world.
I knew it was real. Yes this appears to be your watch. I am tempted to keep now, 1) bc I know it is real, and 2) it would serve as a reminder that even people in positions of highest authority can be 100% dead wrong, or worse, and perseverance, logic and truth prevail in the end.

I hope this discussion serves as proof to Rolex that the dial is indeed real and that they now consider servicing the watch.
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Old 25 August 2020, 12:26 AM   #134
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I knew it was real. Yes this appears to be your watch. I am tempted to keep now, 1) bc I know it is real, and 2) it would serve as a reminder that even people in positions of highest authority can be 100% dead wrong, or worse, and perseverance, logic and truth prevail in the end.

I hope this discussion serves as proof to Rolex that the dial is indeed real and that they now consider servicing the watch.
I thought Rolex confirmed that the dial is real. Did Rolex ask for proof if it is real or not?
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Old 25 August 2020, 12:32 AM   #135
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I thought Rolex confirmed that the dial is real. Did Rolex ask for proof if it is real or not?
Rolex said the surface of the dial had been painted over and thus they would not be able to accept for service or replace dial.
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Old 25 August 2020, 12:39 AM   #136
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I knew it was real. Yes this appears to be your watch. I am tempted to keep now, 1) bc I know it is real, and 2) it would serve as a reminder that even people in positions of highest authority can be 100% dead wrong, or worse, and perseverance, logic and truth prevail in the end.

I hope this discussion serves as proof to Rolex that the dial is indeed real and that they now consider servicing the watch.
LOL and the plot thickens!
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Old 25 August 2020, 12:41 AM   #137
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So they are servicing it now?
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Old 25 August 2020, 01:44 AM   #138
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Even with proof of original owner you are going to find it harder to sell in the future should you wish to do so. I'm not sure the error is that appealing to look at imho. I still think you should take the refund and find another watch. Good luck with your decision
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Old 25 August 2020, 01:53 AM   #139
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Even with proof of original owner you are going to find it harder to sell in the future should you wish to do so. I'm not sure the error is that appealing to look at imho. I still think you should take the refund and find another watch. Good luck with your decision
I disagree in principle. While I agree it isn't aesthetic, history has shown this is exactly the type of thing that does appreciate on the market (historically speaking). There's lots of examples of this, from double 9 explorers to more minor variances, which have all gone on to reap huge rewards at auction.

OP, I would spend considerable effort verifying the watch as much as you can, keep it for a number of years, and send to an auction house. They would love to have you. .
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Old 25 August 2020, 02:02 AM   #140
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Some errors can be seen as a good thing and make a watch kind of unique.
This error however does nothing but destroy the aesthetics and precision high end horology is known for.


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Old 25 August 2020, 09:05 AM   #141
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I knew it was real. Yes this appears to be your watch. I am tempted to keep now, 1) bc I know it is real, and 2) it would serve as a reminder that even people in positions of highest authority can be 100% dead wrong, or worse, and perseverance, logic and truth prevail in the end.

I hope this discussion serves as proof to Rolex that the dial is indeed real and that they now consider servicing the watch.


That is hilariously small world. And there was another guy who asked me if the watch was real a year or two back...if I didn't literally get it BRAND NEW from the Tourneau (and I think I even did that Tourneau extended warranty) I'd have questioned it.
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Old 25 August 2020, 12:35 PM   #142
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Is it possible tourneau did something?


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Old 25 August 2020, 01:47 PM   #143
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Rolex said the surface of the dial had been painted over and thus they would not be able to accept for service or replace dial.
But they confirmed it was a real dial? Just painted over.

That’s weird of rolex. If real dial (albeit painted), it’s as though the dial had been damaged. And should be eligible for a dial swap. You just have to pay for the service dial and surrender the error dial.
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Old 25 August 2020, 11:56 PM   #144
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Here guys, left the date stamp on there, it was definitely like that fresh out of Toruneau in 2015 haha. This was a couple weeks after getting it. Unlikely Tourneau would have ever even been able to do a paintover or why they would remotely even attempt that. This thing came like this from Rolex...




And back with my old GT3, but a better pic of the watch. Kind of a fun story there OP haha.

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Old 26 August 2020, 12:01 AM   #145
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What a saga. Great thread guys. I’m sure if you pushed RSC would escalate and admit they are wrong and offer to service/replace dial.
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Old 26 August 2020, 12:13 AM   #146
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Someone somewhere would pay a premium for a full blown error watch from Rolex.
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Old 26 August 2020, 07:06 AM   #147
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Well that’s it I’m sold. Any other doubters?
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Old 26 August 2020, 09:42 AM   #148
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Looks like a Trolex to me....
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Old 26 August 2020, 09:45 AM   #149
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Looks like a Trolex to me....
Then you should bring it up to Torneau corporate, they would love to hear that!
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Old 26 August 2020, 10:17 AM   #150
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Then you should bring it up to Torneau corporate, they would love to hear that!
This would actually be one way to verify the watch. Tourneau sold it, therefore Tourneau would be able to verify to some degree the watch in question.

OP, build a paper trail as best you can.
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