AD sold me a Daytona ceramic BUT made me buy 10k in diamond too, help?

[zengineer]

Originally Posted by YGRLX

Why is everyone standing up for the AD. ..

Because he's holding up his end of the deal. Now if he was calling the Mr. SooooooCal and asking for the Daytona only back I would be on the other side of this mess.

I don't even care if the OP can somehow simply return the jewelry, that doesn't make it ethical any more than if the AD had sold him the diamonds and then told him the Daytona wasn't available.
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[RHIII]

Interestingly enough, through 149 posts to this thread, we have yet to see the watch or the diamond....

I’m not sure I understand the intent here - other than to pour ‘oil on the fire’ and try to get folks worked up - more than everyone already is over the current market.

These threads should be closed IMHO.



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[goog53]

If You didn’t like the deal then why did you do it? I agree it is a bad practice but seems like you willingly went with it then complained online to shame them. Sorry if this offends You but just bad form by both parties. I’m sure they will take the watch back as well since that was part of the deal you agreed to and then sell pre-owned for 20k.

[DoDe]

Originally Posted by Socal81

“Take advantage of the situation” would be exactly what the AD did, not me. Any person with a moral compas can CLEARLY see the AD is taking advantage of the consumer here. Like the 37% profit margin is not enough for the AD? Then they complaint about grey market flips, yet they “bundle” sales following the very great market they criticize.

This is absurd beyond comprehension. As a consumer I have the right to purchase, and then rethink it and change my mind later.

Then you should return the diamonds. AND the Daytona. Right?

[Brian7708]

I bought 16k in diamonds for the wife and they didn’t offer me anything. They wouldn’t even discuss SS Rolex. Take the deal!

[epicurus]

Shut it down. OP is trolling us.

[Socal81]

The unethical behavior of AD’s is going to new levels. For those people saying “why did u take the deal”, there’s NO SUCH THING as a final and forever deal WHEN they have a return exchange policy STATED IN WRITING that is consistent with what I’m trying to achieve here. Which is return or exchange something I had a second thought about, PERIOD. All the AD shmoozers on here are probably trying to win points because we all know AD are on here as well. This is SIMPLE, conditions were made for my purchase that are NOT CONSISTENT with the AD or Rolex stated corporate policy. If both have stated in writing online and on receipts or in their formal policies “certain models require an upsell of AD selected merchandise” I would be fine with this. The fact is that’s NOT stated and what I’m trying to achieve is 100% in line and consistent with the return/exchange policy. We can all learn from this though.

[Frank McKay]

Originally Posted by Socal81

The unethical behavior of AD’s is going to new levels. For those people saying “why did u take the deal”, there’s NO SUCH THING as a final and forever deal WHEN they have a return exchange policy STATED IN WRITING that is consistent with what I’m trying to achieve here. Which is return or exchange something I had a second thought about, PERIOD. All the AD shmoozers on here are probably trying to win points because we all know AD are on here as well. This is SIMPLE, conditions were made for my purchase that are NOT CONSISTENT with the AD or Rolex stated corporate policy. If both have stated in writing online and on receipts or in their formal policies “certain models require an upsell of AD selected merchandise” I would be fine with this. The fact is that’s NOT stated and what I’m trying to achieve is 100% in line and consistent with the return/exchange policy. We can all learn from this though.

Pictures Buddy. Pictures of the Daytona and Diamonds together in 1 image.

[Socal81]

Shut what down? I’m NOT trolling anyone. People agree with me on here, some do not agree and that’s fine. But to shut down someone you don’t agree with is BIZARRE. Are you a liberal from Berkeley?

This is crazy how enraged some have become here. I’m done, some need to work on tolerance of a discussion forum. Everything I stated is 100% accurate and in like with what has occurred. The only reason I’m not posting pics is because I’m in the middle of sorting all this out and might be returning all items.

[Frank McKay]

Originally Posted by Socal81

Shut what down? I’m NOT trolling anyone. People agree with me on here, some do not agree and that’s fine. But to shut down someone you don’t agree with is BIZARRE. Are you a liberal from Berkeley?

This is crazy how enraged some have become here. I’m done, some need to work on tolerance of a discussion forum. Everything I stated is 100% accurate and in like with what has occurred. The only reason I’m not posting pics is because I’m in the middle of sorting all this out and might be returning all items.

Pictures. Pictures of the Daytona & Diamond together in 1 image.

[BisonHead]

Are you thinking of returning your watch also?

[Socal81]

Yes, figuring it all out right now. There so much hate from some people in here which is alarming.

[vod2theroc]

First of all Ben Bridge does not keep a waiting list for hard to find specialty watches...It is up to the individual sales associates if they want to keep a list...Since these watches are very hard to get and very few come into the stores, they are V.P. allocated and the V.P. of the area is who makes the final decision on who can purchase these hard to come by watches...because of the rarity BBJ wants to reward customers who have been loyal customers and who had made purchases other than watches over the years as a thank you...No one is forced to buy anything just to get a specialty watch...There is a 90 day return policy and you could certainly return anything as long as its in new condition...your story does not add up that you were made to buy a 10k diamond...it doesn't work that way at BBJ since the V.P. looks at every customers sales history before a sale like this is approved.

[Socal81]

Vod2theroc, much of what you said is very true and accurate and I’m learning some of this through this very transaction so thanks for your insight as well. I never said someone put a gun to my head to purchase, that is being continuously repeated on here and I NEVER said that. The context of me saying they were “making me buy other things” to sell to me. But that’s NOT in line with either companies policy. And that’s the bigger point here.

[Macnavara]

Originally Posted by Socal81

Shut what down? I’m NOT trolling anyone. People agree with me on here, some do not agree and that’s fine. But to shut down someone you don’t agree with is BIZARRE. Are you a liberal from Berkeley?

This is crazy how enraged some have become here. I’m done, some need to work on tolerance of a discussion forum. Everything I stated is 100% accurate and in like with what has occurred. The only reason I’m not posting pics is because I’m in the middle of sorting all this out and might be returning all items.

As if....but i hope you take it all back ...that would be cool

[RobearH]

Originally Posted by vod2theroc

First of all Ben Bridge does not keep a waiting list for hard to find specialty watches...It is up to the individual sales associates if they want to keep a list...Since these watches are very hard to get and very few come into the stores, they are V.P. allocated and the V.P. of the area is who makes the final decision on who can purchase these hard to come by watches...because of the rarity BBJ wants to reward customers who have been loyal customers and who had made purchases other than watches over the years as a thank you...No one is forced to buy anything just to get a specialty watch...There is a 90 day return policy and you could certainly return anything as long as its in new condition...your story does not add up that you were made to buy a 10k diamond...it doesn't work that way at BBJ since the V.P. looks at every customers sales history before a sale like this is approved.

Wrong...This is no longer Ben Bridge policy as of this year...it is at the store level now as to customer allocation and no longer up to VP...ask me how I know.

[dxbtousa]

Originally Posted by Socal81

....The context of me saying they were “making me buy other things” to sell to me. But that’s NOT in line with either companies policy. And that’s the bigger point here.

Would you have been more happy to not been offered it at all?

Seems that way.

[BisonHead]

Originally Posted by Socal81

Yes, figuring it all out right now. There so much hate from some people in here which is alarming.

I feel for you, i do. Personally i would return the jewellery if you can and enjoy the watch. Esp if your partner isn't into the jewellery they kind of strong armed you into taking.

I will keep an eye on the thread and hope it all works out for the best for you.

Never fear the nay sayers. Keep strong.

[BisonHead]

Originally Posted by RobearH

Wrong...This is no longer Ben Bridge policy as of this year...it is at the store level now as to customer allocation and up to VP...ask me how I know.

Your the VP?

[RobearH]

Originally Posted by BisonHead

Your the VP?

Nope...I now have a 116500 which was now at the store managers discretion.

[Socal81]

Bison head, thank you so much for your rational, fair and non hater outlook. I will keep you posted.

[eltonbalch]

This thread is now six pages long. Here is a link to Ben Bridges customer service where the OP (or anyone else) can contact them and ask about their bundling policies. I’d be interested to see how they’d react to that question along with a link to this six page thread. Perhaps they’d post and defend themselves.

https://www.benbridge.com/contact-us.html

[PepsiBezel]

Originally Posted by TswaneNguni

I am still waiting for that type of swindling by an AD .I promise,I will make life miserable for the AD .A lot of written letters will be sent .



If an AD wants to sell me a watch I am interested in ...fine .If not ...also fine

.Just dont come with silly "bundling/package deals " for "qualification" .What absolute nonsense !!

Written letters will be sent?






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[SpeakWithMichael]

[BisonHead]

Originally Posted by RobearH

Nope...I now have a 116500 which was now at the store managers discretion.

Wonderful, congratulations. It shows how much of a newbie i am, as i had to look up the numbers on googlemachine to see its a Daytona. Well done indeed a lovely watch.

[georgekart]

Originally Posted by Socal81

Correct, the deal is done already. But the good thing is I purchased the jewelry separately in a separate transaction/receipt. And they have a 90 day return exchange policy. She verbally said I can exchange but if I bring back “they will want me to exchange for diamonds” but it’s a big AD, Ben & Bridge, and their online and official return policy says full refund or exchange within 90 days as long as jewelry is not customized r worn, which it is not.

I’m thinking I should return or exchange because I feel used, and if they are going to view me as the “up-sell” sucker each time and force me each time I might as well return.

I would return it if you can. And then immediately follow it up by telling them something along the lines of: "If you want a person who will buy stuff he wants when you offer, I'm your guy. But if you want a pansy, who you can offload useless stuff on, count me out."

[PepsiBezel]

Originally Posted by schoolboy

Return the jewelry and NEVER return to that store again...

Or return both the watch and the jewelry and tell them what YOU and THEY did was incorrect, and you will wait in line for your turn.

Bring back the bread lines!!!

[Wcdhtwn]

Originally Posted by zengineer

In other words...agree with you=good and rational, offer alternative view=greed filled hater.

You complety voluntarily, with full knowledge agreed to a condition. You keep forgetting this is an optional luxury item we are talking about here. And stop asking us to keep offering comment when all you want is sympathy.

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This is what I thought when I read his post too... agree with me and you’re right, disagree and you’re a scumbag.

The AD decided, good or bad, that for someone to buy an in demand SS Rolex they have to have a purchase history. This is entirely up to the AD, and you agreed to it. Personally I hate this practice and had an experience like this with an AD in Houston. I didn’t take the bait, told them I wouldn’t be forced into buying something I didn’t want to get something I wanted, which effectively doubles the price on what I want. Haven’t returned to that AD.

I do find it increasingly interesting that the OP has yet to post a picture of either the Daytona or the diamond he was forced to buy. Maybe include the receipt of the purchase to verify this story?

[FTX I]

Originally Posted by SpeakWithMichael

[Socal81]

Georgekart, completely agree here that’s what there doing and going through this