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#151 |
"TRF" Member
Join Date: Jun 2014
Location: N. Carolina, USA
Posts: 567
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While unfortunate, the AD has no obligation to correct it.
The minor scratches do not affect the function of the watch in any way. |
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#152 | |
2025 TitaniumYM Pledge Member
Join Date: Feb 2009
Location: Maryland, US
Watch: less
Posts: 4,199
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#153 |
"TRF" Member
Join Date: Jun 2016
Location: USA
Watch: GMT II BLRO
Posts: 616
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Go back to your AD and explain the situation. Ask to have the scratch polished and if that does not meet your satisfaction have the clasp replaced and the sooner you go back to your AD the better.
Sent from my iPhone using Tapatalk |
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#154 | |
Banned
Join Date: Oct 2019
Location: QC, CA
Watch: Exp II
Posts: 457
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#155 | |
"TRF" Member
Join Date: Sep 2008
Location: Scranton
Watch: 16610
Posts: 996
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I'll bet that you're happy you started this thread. ![]() |
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#156 |
"TRF" Member
Join Date: Oct 2018
Location: Earth
Posts: 2,338
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It's fine. I knew it would come with some backlash, some disgruntled people who want some of these watches and can't get them, or people who cringe at the thought of 3M on watches, or just people angry in general. I just wanted to know how to approach the situation, but I definitely got some excellent feedback and honestly the hairline scratch is nothing significant, and I'm not going to lose sleep over it. It's just not right what happened, and they should know that. Not the end of the world, though, and I appreciate most of the members input, even those with whom I disagree.
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#157 |
"TRF" Member
Join Date: Jun 2016
Location: USA
Watch: GMT II BLRO
Posts: 616
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My new GMTII has a wear scratch. Unless you tape your clasp and wear watch with tape, it will get scratched.
Sent from my iPhone using Tapatalk |
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#158 |
"TRF" Member
Join Date: May 2013
Location: Vain
Posts: 6,084
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This is an interesting thread....and it shows the span of peoples viewpoint of what these watches are for and their tolerance for wear and tear.
On one extreme we have members who will stick their Rolex in raw sewage when fixing a pipe or wear it rummaging around in some junk to show how tough it is....etc. I am certainly no advocate of that as the repair costs for Rolex to fix potential damages negates the joy of destruction... But, then we have what's going on in this thread. OP's joy of ownership is so debilitated by the fear of scratches and damage that it seems that he would be better off without watches such as these in his life.... There is definite therapeutic component to letting this scratch live on your clasp. The world won't end....etc. It will be just fine. It's very minor cosmetic marring on a spot on the watch that gets scratched from air molecules. Even your tape will get marred and look like ##$%#...so what happens then? Do you carry tape with you replace on the fly? Will you put tape over the tape to protect the tape? When will it end? As for your specific issue with the watch, I would not expect the AD to replace the clasp over this "issue". Even if they did agree to this unimaginable hassle, I don't think Rolex will just send them a clasp for them to replace, I would think the watch will go back to Rolex and then who knows the level of carnage that watch will see at the RSC. Pushing through the AD also runs the risk of you losing this relationship as most AD's hate this stuff and would rather you just disappear. Sorry to say it, but they have plenty of other customers who couldn't care less about something like this....and that's who they want to deal with. So given the scenario above and the fact that you will not accept a polishing of the clasp...which in turn leads me to believe that you will be unable to accept the scratch itself...the best resolution in this case is the sell the watch and move on from it 100%. |
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#159 | |
"TRF" Member
Join Date: Oct 2015
Real Name: Brett
Location: Florida
Watch: 5205R
Posts: 5,160
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Quote:
__________________
Morality does not derive from consensus. It only comes from one place. Pride goes before destruction, and haughtiness before a fall. Often times unbelief is disguised as wisdom Instagram - patton250 |
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#160 | |
"TRF" Member
Join Date: Oct 2015
Real Name: Brett
Location: Florida
Watch: 5205R
Posts: 5,160
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Quote:
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__________________
Morality does not derive from consensus. It only comes from one place. Pride goes before destruction, and haughtiness before a fall. Often times unbelief is disguised as wisdom Instagram - patton250 |
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#161 |
"TRF" Member
Join Date: Nov 2010
Real Name: AJ
Location: USA
Watch: Swiss
Posts: 5,253
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Afraid once you walk out the AD with your watch it’s going to be on you. They’ll offer to polish it for you. That’s about it.
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#162 |
"TRF" Member
Join Date: Jun 2016
Location: USA
Watch: GMT II BLRO
Posts: 616
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#163 | |
Banned
Join Date: Jul 2017
Real Name: Jaime
Location: Here
Posts: 5,600
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Quote:
How do you handle a scratch or door ding on your car or a broken coffee cup? |
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#164 | |
"TRF" Member
Join Date: May 2013
Location: Vain
Posts: 6,084
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Quote:
![]() The OP avoids wearing certain clothes out of fear of scratching his watch. He wore a soft long sleeve shirt when he picked it up to protect it. He safely placed in an drawer until he could put TAPE ON IT!! All that takes away from the joy of ownership and is driven by fear of "what if" it got scratched...something must be done to stop it. All that is driving the overreaction to a blemish so slight that it can only be seen in certain angles and lighting. I gave the dude good advice. Accepting the scratch will help him more than anything. If not, sell the watch and move on...Case Closed |
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#165 | ||
"TRF" Member
Join Date: Oct 2018
Location: Earth
Posts: 2,338
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Quote:
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One more thing: you mentioned something that resonated with me: whether I should even have these watches considering how anal I am.I have truly thought about this before and have battled with it. There have been times that my father-in-law bumped into me, or my brother-in-law gave me a hug and I thought that I made contact with some metal and damaged one of my watches. You should have seen my reactions. In retrospect, I truly don't think that this is "normal." after anticipated several years of wear, I'm sure something is bound to happen. What am I going to do when it does? This thread is becoming a lot more than I expected. Anyway, thanks for your input. ![]() |
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#166 | |
Member
Join Date: Jul 2014
Real Name: Roger
Location: ...
Watch: AP/Rolex/PP
Posts: 6,309
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Quote:
ADs are just people, people make mistakes period. Wish I could find the pic of my black dial 116500 that my wife wears quite a bit face down in the bottom of a glass on the counter in the bathroom at a hotel we were at on vacation with rings and bracelets piled on top of it!! That has gotten some twitchy looks over the years. Lol |
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#167 | |
Banned
Join Date: Jul 2017
Real Name: Jaime
Location: Here
Posts: 5,600
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#168 |
"TRF" Member
Join Date: Oct 2018
Location: Earth
Posts: 2,338
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I couldn't care less when I get scratches on my car. Well I wouldn't go that far, but if you saw my car you would understand. I'm not a car guy. Plates and cups can break, no big deal.
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#169 | |
"TRF" Member
Join Date: May 2013
Location: Vain
Posts: 6,084
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Quote:
Thanks for the kind words... Trust me I understand your situation...I just think in this case, exposing yourself to this scratch will do you more good than all the stress of "fixing" it. You will become habituated to it and in time, will no longer need these rituals of avoidance and tape to enjoy your watches. Now, I'm not saying stick your watch in the sewer...lol But wear it without anxiety of scratching it...it will take awhile, but you will enjoy your watches much more... |
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#170 |
"TRF" Member
Join Date: Feb 2017
Location: Tokyo
Posts: 195
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3M helicopter tape? Not wearing clothes in your own wardrobe because they have buttons? Avoiding casual contact with your family for fear of bumping your watch? This thread is nuts!
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#171 |
"TRF" Member
Join Date: Sep 2018
Location: United States
Watch: me buy Watches
Posts: 3,955
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Rant begins:
What JacksonRain has here is just ANOTHER example of a ham-fisted ^&$%#* untrained SA who has NO business attempting to be a jeweler and sizing bracelets. It doesn't matter if it is the least costly Rolex or the most expensive, or even if it a cheaper brand. The point is that someone KNOWINGLY damaged the watch. No way could they NOT know. And they seldom if ever seem to own up, at least from what we read at the watch forums. The exact same thing happened to my Sky-Dweller. (Big post at WUS.) Literally within a few minutes of payment, it was badly damaged with a deep scratch across the bracelet and incredibly damaged pins. I have never in my life been so infuriated. I did not enjoy paying $18K for that outcome! The offer to "polish" my scratch was an insult . It's a brand NEW watch after all! I have to wonder how many bracelets are butchered as this at AD's and we never hear of it because most watch buyers are not "Watch Forum" oriented. (I also wonder about the posters who say "no big deal" if this had happened to their watch, or maybe their new Lambo at the dealer. Hmmm. Something to think about there.) My SA is no longer "really" wanting to deal with me. He has become sarcastic, dismissive and overall nasty because he was caught and (I believe) received a butt-chewing and possibly denied the commission? I no longer do business there since their Rolex-trained tech has long since retired. Now I own the proper tools and do it myself (retired mechanical tech.) So yes - JacksonRain has every right to be just as infuriated about the ham-fisted treatment to a brand new watch. It will get scratched, of course, over time, with HIS scratch history. He does not need to reminded every time he looks at the watch as to where that ^%&$ FIRST scratch originated. Rant Over ![]()
__________________
“The display of actual intelligence terrifies much of mankind” Rolex "some" Tudor "some" Damasko "some" Misc Pieces "some" Marathon "some" GS Spring Drive "some" Hamilton "some" Findeisen "some" |
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#172 | |
"TRF" Member
Join Date: May 2013
Location: Vain
Posts: 6,084
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Quote:
Again...not advocating scraping it against a brick wall..etc, but habituating the little stuff will set him free!! |
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#173 |
2025 TitaniumYM Pledge Member
Join Date: Aug 2009
Location: New England
Posts: 3,759
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And watches scratch.... and this one is just the clasp. I’d recommend a cape cod and a little rub a dub if it bothers you which it seems like it kind of does. Hey, I get it, someone else scratched your new watch. Frustrating. Unlucky, but lucky it’s just the clasp. A light polish at home with a cape cod will have it basically gone and it’s just a clasp so concerns about polishing seem unjustified. Not like it’s a case, and even then come on, a light polish hurts nothing this isn’t a dent or ding. It’s a light surface scratch that doesn’t look like it has any depth to it
If you noticed it while in the store it would be worth speaking with the AD about. Since you already took it home and wore it, it’s not worth mentioning to them IMHO. They’ll likely give you more funny looks than TRF
__________________
Current watches: 116718ln, 116500 black dial, 40mm Breitling Chronomat MOP dial “A man with one watch always knows what time it is. A man with two watches is never sure.” |
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#174 | ||
"TRF" Member
Join Date: Oct 2018
Location: Earth
Posts: 2,338
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Quote:
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#175 | |
Member
Join Date: Jul 2014
Real Name: Roger
Location: ...
Watch: AP/Rolex/PP
Posts: 6,309
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Quote:
The scratches weren’t bad - and I honestly didn’t even mention it to them. My dealership repaired and re-painted the bumper and life went on. ![]() |
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#176 | |
"TRF" Member
Join Date: Aug 2016
Location: Atl
Posts: 920
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AD damages clasp while sizing on day of purchase
Quote:
Pretty harsh considering there is reasonable doubt that it was the AD who put the scratch of the watch. It could have been the OP. No matter how certain he may be. Sent from my iPhone using Tapatalk |
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#177 |
"TRF" Member
Join Date: Mar 2010
Real Name: Raf
Location: NJ
Watch: GMTII
Posts: 2,155
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Get over it. There, I said it.
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#178 |
2025 TitaniumYM Pledge Member
Join Date: Aug 2009
Location: New England
Posts: 3,759
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Cheers!
![]() Hopefully the TRF rodeo here has at least taken your mind off it a bit
__________________
Current watches: 116718ln, 116500 black dial, 40mm Breitling Chronomat MOP dial “A man with one watch always knows what time it is. A man with two watches is never sure.” |
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#179 |
"TRF" Member
Join Date: Sep 2019
Location: Canada
Posts: 43
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The 1st scratch is a disaster and the 1000th is patina.
Wait till you dent one of the lugs. |
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#180 | |
"TRF" Member
Join Date: Nov 2019
Location: Arrakis
Posts: 874
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Quote:
I am going to give you a pass and just chalk it up to you being upset that the clasp on your watch has a scratch. In a years time, none of this will matter. |
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