USPS LOST my Rolex!!!! What now? NIGHTMARE!!!

[dpkong]

Originally Posted by SteelerFan65

We are not here to facilitate sales between buyers and sellers. This is a forum that has a sales section. When a buyer deals with someone - no different than any other Internet site- he assumes all risk. If dealing with someone with feedback and reputation helps mitigate some of that risk- great. If someone ones to take shot on new person with no feedback- great. It is on them and they are increasing risk of something going wrong. There is a reason EBay lists people's feedback and people have level of comfort dealing with people with strong feedback. That is life on the internet and people have choices to make. Enough of this topic...Back on topic to Daniel and his watch deal gone bad! Have a great Sunday all!

sad but true, after hanging around here awhile, some members might feel that there is security in buying from _ANY_ TRF member. as i mentioned earlier, i almost bought his TT Daytona advertised. some emails back and forth and i backed off purely because i wasn't comfortable to wire money without 100% confidence. thank goodness i didn't !

seeing that Wes hasn't responded on a thread he started, it doesn't look very good on his part.

[kareemthedream33]

The best way to get a good reputation as a new member is to do a few deals as a buyer with some trusted sellers. Then, when you actually want to sell something you have to be as accommodating as possible.

Frankly, if I actually decided to buy a watch from a member with zero feedback, I would request that the watch be sent to me first, then I would pay. I doubt anyone would agree to this but in my mind that is completely fair. I have feedback on 7 or 8 deals worth thousands of dollars on this forum and I'm not going to give someone my hard earned money if they have no reputation to speak of before I know that I'm getting what I'm supposed to. If they didn't agree, I would walk, simple as that.

Don't ever feel pressured or rush into a deal, it isn't worth it. There is ALWAYS another deal just around the corner.

[WatchTimes]

Feedback is VERY important in who I do business with.
I take into account the length of time the person has been a member
on the board, their post count as well as who they have done deals with.
I provide all clients with refs I have both as a buyer and seller.

[HongNinja]

The one point I will make about this off topic debate going, is this: When I was brand new to the forums(started on TimeZone/WUS) I dealt with a few well-know guys, and to get my name out there I sent first in a few trades. This showed good faith, and I was honorable. After building a few great refs, it's not a problem at all anymore. I have great refereces both ways now. Just comes with the territory, and I understood, being "new" at the time, I would have to do so. No biggy.

Now when I deal, especially with those regulars I talk to, we send same time on trades or I cut a personal check.

Just have to build a reputation, and dealing with Rolexes, you bet people have a right to be very cautious.

Now back to the point, Daniel still doesn't have his first Rolex.

[widdler1977]

o.k., first no one is ducking anyone as a matter of fact here is my contact info I own the largest Generac dealership in the nation (www.generatorsupercenter.com)866-516-7199. This is my office number for anyone needing in depth explanations. This paperwork shows "DELIVERED" it does not say lost, it is not blank like it should be if it was lost in the system. It shows who scanned it last and shows "DELIVERED" next to it. All in the same day, hours apart. I am just supposed to assume anyone buying a watch is not capable of receiving it, observing the signature was not asked for and then claiming it was never received! I do not think this is the case LET ME BE VERY CLEAR! this is what I am dealing with with the insurance dept. at the USPS. They are investigating becouse the last scan was done by a 15 year empolyee and then it shows delivered. I am trying to post the documents from the claim so you all can see and come to your own conclusion, I do not feel my decision to wait for the USPS to at least confirm they understand the delivery was not made is wrong. It is a hard and complicated situation, if it was cut and dry then it would have been resolved. Wesley. Here is my letter of explanation I sent to the post with all the evidence and proper paperwork, even an index! Here is the postal report that shows scanned and delivered.

[dmc]

It looks to me like this is not registered, signature required parcel. And a huge mistake to only insure the package for $200 dollars. I believe it will be a miracle if this package ever shows up again.

I believe that the shipper is responsible to properly insure the package in the event of theft.

Good luck on your resolve in this issue.

[agsstructures]

i don't think he insured for $200 i think it means he insured for an amount greater than $200. I think on non registered the max is $5000. Looks like postage cost was $10.95 and the balance of the $39.40 he paid was the insurance amount. From my experience it seems he look several thousand in insurance but not 100% sure from the receipt. Either way, tough situation and hope it gets resolved.

[gofore59]

Looks like Priority with normal delivery (not signature). Mail is left for closed offices on Saturdays so this may be bad luck with timing. Ultimately USPS will deny the claim because it was delivered not lost. Why you would listen to a USPS employee's opinion about how the package should be delivered is beyond me.

[HongNinja]

Originally Posted by gofore59

Looks like Priority with normal delivery (not signature). Mail is left for closed offices on Saturdays so this may be bad luck with timing. Ultimately USPS will deny the claim because it was delivered not lost. Why you would listen to a USPS employee's opinion about how the package should be delivered is beyond me.

AGREED!!! And this is SELLER'S fault for not sending properly to account for these things. NO FAULT OF THE BUYER AT ALL.

YOU NEED TO REFUND HIM HIS MONEY REGARDLESS. You can throw all your business info/etc/etc/etc/etc all you want, point remains, you've been shady, and the buyer deserves his money back. This isn't based upon you getting your money back because you sent it wrong. IT'S WRONG TO HOLD BUYER IN LIMBO OVER THIS FOR THIS AMOUNT OF TIME.

Not to mention, I know for a FACT you've been ducking Daniel because he's been in constant contact with ME about you NOT getting back to him. As you can read from the previous posts about this, the general consensus is HEAVILY on buyers side on this issue, and if you want to "save face" at all, you'll follow through with this.

[improviz]

Originally Posted by gofore59

Looks like Priority with normal delivery (not signature). Mail is left for closed offices on Saturdays so this may be bad luck with timing. Ultimately USPS will deny the claim because it was delivered not lost. Why you would listen to a USPS employee's opinion about how the package should be delivered is beyond me.

I decided to research this, and according to the USPS, mail insured for over $200 is supposed to receive a signature:
http://pe.usps.com/text/dmm300/503.htm#xd_503_4_0

4.2 Basic Information
4.2.1 Description
Insured mail provides the following features:

(snip)
d. Insured mail service provides the mailer with a mailing receipt. No record of insured mail is kept at the office of mailing. For mail insured for $200.00 or less, the USPS maintains delivery information (not including a signature) for a specified period of time. For mail insured for more than $200.00, the USPS maintains a delivery record (which includes the recipient's signature) for a specified period of time. Customers may obtain a delivery record by purchasing additional services; see 6.0 for details.

Assuming someone will inevitably ask "what does 6.0 say?", it is the section dealing with return receipt and can be read here:
http://pe.usps.com/text/dmm300/503.htm#1063739

But the bottom line here is that USPS's policy is clear: they should have received, and should have a record which includes, the recipient's signature for a package which was insured for over $200.

In which case there are three possibilities:
1. the item was left improperly without obtaining any signature and was stolen;
2. the item was left with a person unknown who signed for and promptly stole it;
3. this was a setup.

Other than the thief, whoever it may be, nobody here really knows who the bad guy is. So jumping to conclusions is rather counterproductive, imo...