Rolex Watch Servicing

[siempreko]

Greetings!

I just had another wonderful experience with the gentleman who services my watches! I highly recommend Dung Lam, at Herndon Watch & Clock, in Northern Virginia. He is a Certified Master Watchmaker, and he has a parts account with Rolex. He does phenomenal work, is reasonably priced, and he is a gem of a gentleman!

While I live up in Maryland, he is definitely worth the drive down to NoVa! Today I picked up my 1961 Rolex 1002, and my 1991 Rado Ceramica (don’t laugh...) We chatted about watches, and he is very knowledgeable about a wide variety of horological topics!





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[mmalek1]

Good to know as I happen to reside in the state of Virginia. I’m glad you had a great service.

[4smanderson]

I wholeheartedly agree! Just dropped my P serial 16710 off with Mr. Lam today; it will get a full service (with a two year warranty) and be done in four weeks.
Can't wait!

[m j b]

Not laughing, Rado makes some lovely timepieces.

[brandrea]

Good to know

We’ve heard here for a while, that Rolex is slowly cutting back on supplying parts to these independents. I hope that folks like this can keep things going as they serve a niche need

[Dirt]

Originally Posted by brandrea

Good to know

We’ve heard here for a while, that Rolex is slowly cutting back on supplying parts to these independents. I hope that folks like this can keep things going as they serve a niche need

I can see it in our lifetime that Rolex will finalise their move to exclude all others that don't work under the same roof as provided exclusively by the mothership.

I've seen it already with a reputable watchmaker who used to be highly esteemed and moving in influential realms within the mothership.
He eventually went out on his own like a lot of ambitious and talented individuals, but was slowly marginalised until he was eventually cut off from direct parts access.
I also am seeing signs of it with another watchmaker.
The pattern is the same, with the outcome clear.

In summary, it's going to be RSC or nothing
All the brands are doing it.

[palmtree11]

i prefer to buy new

[Ashton_Horologist]

Just wondering about this parts account. It doesn’t say that anywhere on his website? He mentions he uses ‘original parts’. Lots of watchmakers without parts accounts do that. Also, a parts account wouldn’t matter these days as that movement doesn’t have parts supplied by rolex to independent watchmakers these days.

[huttobhsc]

Originally Posted by Dirt

I can see it in our lifetime that Rolex will finalise their move to exclude all others that don't work under the same roof as provided exclusively by the mothership.

I've seen it already with a reputable watchmaker who used to be highly esteemed and moving in influential realms within the mothership.
He eventually went out on his own like a lot of ambitious and talented individuals, but was slowly marginalised until he was eventually cut off from direct parts access.
I also am seeing signs of it with another watchmaker.
The pattern is the same, with the outcome clear.

In summary, it's going to be RSC or nothing
All the brands are doing it.

Agreed, I am noticing this as well.

[Ashton_Horologist]

It’s certainly true that Rolex have cut of parts supply and will continue to do it more and more, however, it’s still not a case of RSC or nothing. There are several well known watchmaker’s around the world that specialize in restoring vintage rolex. These individuals don’t have Rolex parts account but do have parts that Rolex don’t even have.

There are so many rolex parts on the open market it’s remarkable.

[GrantD]

Here’s quite an interesting article, although the decision was due last year I can’t find any more info. There is also a European case ongoing..

https://www.watchpro.com/right-to-re...tch-parts/?amp

[paxjedi]

Originally Posted by palmtree11

i prefer to buy new

Huh?!



.

[Rolex tom]

Originally Posted by GrantD

Here’s quite an interesting article, although the decision was due last year I can’t find any more info. There is also a European case ongoing..

https://www.watchpro.com/right-to-re...tch-parts/?amp

The outcome was Cousins lost the case.