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Old 28 December 2011, 08:24 AM   #1
Poohsan
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Icon9 Cracked the Bezel Pearl on my Sub 116610

Somehow the pearl on my ceramic Sub cracked !?!

The watch is only 4 months old so this is a total bummer. I was worried that somthing like this would happen. I did a quick search here on the forum and it looks like this is going to cost me a few dollars to get fixed at the RSC. It is unfortunate that the pearl alone can't be replaced. Of course I’m going to be OCD about the crack and it will drive me crazy.

At this moment I'm missing the simplicity of my old 16610.
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Old 28 December 2011, 08:25 AM   #2
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Just call RSC and ask them...how much is it...
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Old 28 December 2011, 08:27 AM   #3
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Sorry to hear this

Take it to the RSC and they may fix it without charge, being such a new watch and early in the warranty period

Good luck, hope it is quickly resolved
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Old 28 December 2011, 08:37 AM   #4
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I'll walk in and see them when I get back to Hong Kong. I'm in the States now so it will be a week or so till I can chat with them.

But from several treads here it looks like this is not covered under warranty.
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Old 28 December 2011, 12:30 PM   #5
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Sorry to hear that. The good news is that it's a quick & easy fix.
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Old 28 December 2011, 06:45 PM   #6
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If the cracks aren't readily noticeable and it doesn't bug you too much, then maybe leave it until you send the watch in for a service in 5 yrs time
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Old 28 December 2011, 07:05 PM   #7
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dang! that sucks! Hopefully you get it sorted it out!
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Old 28 December 2011, 07:21 PM   #8
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Quote:
Originally Posted by Poohsan View Post
Somehow the pearl on my ceramic Sub cracked !?!

The watch is only 4 months old so this is a total bummer. I was worried that somthing like this would happen. I did a quick search here on the forum and it looks like this is going to cost me a few dollars to get fixed at the RSC. It is unfortunate that the pearl alone can't be replaced. Of course I’m going to be OCD about the crack and it will drive me crazy.

At this moment I'm missing the simplicity of my old 16610.
-Arron
Not 100% sure if you can just replace the pearl on the ceramic but I would most certainly ask first.If you cannot the yes its going to be a expensive repair, and not like on the aluminium inserts where it was easy and even cheap to replace the whole insert,good luck with the repair.
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Old 28 December 2011, 08:47 PM   #9
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Not 100% sure if you can just replace the pearl on the ceramic but I would most certainly ask first.If you cannot the yes its going to be a expensive repair, and not like on the aluminium inserts where it was easy and even cheap to replace the whole insert,good luck with the repair.
X2

If purchased through an AD check and see if they can be of any assistance. It's worth a shot even though it really isn't something the warranty would cover.
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Old 28 December 2011, 08:52 PM   #10
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I had a similar delimma, went with the 116613 black TT (no diamonds), have a stainless GMT-IIC..now my issue is deciding whether I should get the Hulk' sub already having the black TT
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Old 29 December 2011, 07:52 AM   #11
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Nasty. That would bug the S**T out of me too. Good luck with the repair.
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Old 29 December 2011, 08:09 AM   #12
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Do you have a picture ?
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Old 29 December 2011, 08:34 AM   #13
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i had to replace the whole bezel when the pearl broke, the cost was around 600
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Old 29 December 2011, 09:15 AM   #14
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New and improved is not always better. Sometimes old and proven is the best product.

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Old 29 December 2011, 09:23 AM   #15
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New and improved is not always better. Sometimes old and proven is the best product.

x2 yup... bummer!

"new and improved" for the guy that can now charge $600 for something that used to be a minor repair ($100)... this is the result of our economy that was booming, it seemed like a good idea at the time
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Old 31 December 2011, 09:09 AM   #16
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Here is an image of the crack. Taken with my phone so it is not the best quality.
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Old 31 December 2011, 09:15 AM   #17
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Might be better if it just "fell out" altogether?

From a warranty perspective a loose pearl falling out would indicate a defective bezel...
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Old 31 December 2011, 09:21 AM   #18
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New and improved is not always better. Sometimes old and proven is the best product.

I've seen plenty of cracks / lume issues on older pearls as well....

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Old 31 December 2011, 09:23 AM   #19
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The whole thing is bugging me. I was not sure about the new bezel and material. Now with this issues I'm really not lovingly watch.
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Old 31 December 2011, 09:26 AM   #20
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I've seen plenty of cracks / lume issues on older pearls as well....

Yes cracks did happen on the old bezel inserts as well but it was fixable for about $100 USD. I still need to take the sub to RSC and find out how much this will cost to fix. Hopefully next week.
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Old 31 December 2011, 09:29 AM   #21
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Yes cracks did happen on the old bezel inserts as well but it was fixable for about $100 USD. I still need to take the sub to RSC and find out how much this will cost to fix. Hopefully next week.
Best of luck with that. I'm sure they aren't cheap (like most things with this brand / hobby). I carry no a deductible insurance policy on all my watches for this very reason. If anything happens, I'm covered no matter what. Hope it works out as inexpensively as possible for you.
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Old 31 December 2011, 10:13 AM   #22
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OH that would bug the hell out of me....but like 77T says......it would be a shame if it "fell out"
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Old 31 December 2011, 10:21 AM   #23
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Somehow the pearl on my ceramic Sub cracked !?!

The watch is only 4 months old so this is a total bummer. I was worried that somthing like this would happen. I did a quick search here on the forum and it looks like this is going to cost me a few dollars to get fixed at the RSC. It is unfortunate that the pearl alone can't be replaced. Of course I’m going to be OCD about the crack and it will drive me crazy.

At this moment I'm missing the simplicity of my old 16610.
-Arron
4 months not to bad,I did splitt he pearl and put a gig scratch
on the crystal the day after I bought ,it on a door knob.
Waiting for the next service to have that fix 2,3 years
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Old 31 December 2011, 10:30 AM   #24
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Hummmmmm help it fall out!?! Any suggestions on how I can help it?
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Old 31 December 2011, 10:59 AM   #25
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Theses watches are not tools anymore.... You have to pay more than 6 hundred dollars because the pearl is cracked? My 16610 won't leave me.... I I have to change the insert, it will cost me about 60 dollars.... And I can dot it myself if I want, this is not possible with the new Sub.
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Old 31 December 2011, 12:45 PM   #26
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Here is an image of the crack. Taken with my phone so it is not the best quality.
Arron, since the ring holding the bezel pearl looks fine, I wonder IF the alum. Previous gen. pearls would fit, perhaps a jeweler could do the switch for you.
All you'd need would be a nice "old" bezel IF fit was fine...

IMHO 5-600 $ is way too much to spend just because of the pearl...and then WHAT IF... Sooner or later down the road the bezel pearl gets involved in another accident ?

I do own one of these myself (LV) so I can relate to your concern...
Good Luck !
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Old 31 December 2011, 02:28 PM   #27
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Sorry to hear, hope you can get her all fixed up soon and back like new
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Old 17 November 2012, 06:56 PM   #28
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UPDATE:

With only a little time left on my warrant I finally took my Sub to the Hong Kong Rolex service center. They were very nice and after inspecting the watch they replaced the pearl free of charge..... Happy endings!

But I still worry about the durability of the new Sub’s ceramic bezel. I tend to wear my 1680 most of the time as I trust it to hold up better to daily use.
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Old 17 November 2012, 07:01 PM   #29
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UPDATE:

With only a little time left on my warrant I finally took my Sub to the Hong Kong Rolex service center. They were very nice and after inspecting the watch they replaced the pearl free of charge..... Happy endings!

But I still worry about the durability of the new Sub’s ceramic bezel. I tend to wear my 1680 most of the time as I trust it to hold up better to daily use.
Congrats!

Still, I wonder how they managed to replace the pearl since according to this info below, the bezel pearl in the ceramic bezel inserts is a "non removable setting".









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Old 17 November 2012, 07:09 PM   #30
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Your correct. they replaced the bezel insert... :-)
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