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Old 4 January 2012, 05:02 AM   #1
JCB62
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Tourneau Detroit closes its doors

Was just at Somerset Collection in Troy, MI and the Tourneau is closed down, soon to become a Georgio Armani store. I know Rolex pulled their products out of the store some time ago. Just around Thanksgiving, an Omega boutique opened up right across the hall from them. I was just at the mall between Christmas and New Years and Tourneau was wide open (no customers but lots of sales clerks), but no signs or sales announcing their impending demise. Too bad they didn’t have a clearance sale.
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Old 4 January 2012, 05:06 AM   #2
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I would imagine they had no need to have a clearance sale. They were probably able to send them to another Tourneau store or their HQs office.
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Old 4 January 2012, 06:45 AM   #3
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Tourneau is getting more attention than it deserves.

http://rolexforums.com/showthread.php?t=210746
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Old 4 January 2012, 07:22 AM   #4
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Insert generic Detroit urban decay joke here.
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Old 4 January 2012, 07:34 AM   #5
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Originally Posted by jaustindds View Post
Insert generic Detroit urban decay joke here.
Somerset mall South is an upscale mall,
they have many boutiques, like LV, Gucci, etc. and now Omega.
If the decay started, its rampant at best, not gross (DDS content)
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Old 4 January 2012, 07:36 AM   #6
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That's too bad, I'm surprised it took this long.
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Old 4 January 2012, 07:50 AM   #7
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Urban decay only exists when one finds oneself in the wrong place at the wrong time. I guess one could that about practically any corner of an urban city.

I try to stay in a upscale area and protect my watches with a monitored burglar alarm system, 1 inch thick safes, attack German Shepherd, exterior/interior HD video perimeter video cameras and a handy dandy trigger happy companion.

All is safe now.
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Old 4 January 2012, 08:04 AM   #8
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Wow...I was literally just there last week. I'd say good riddance though...that visit was one of the worst AD experiences I've ever had. At one point I had my Sub laying on the table (on a cloth) and the sales person grabs it, picks it up and begins rubbing it with a polishing cloth. I quickly grabbed it from her and asked her kindly to NOT touch my property without first asking permission. Not even apologizing or anything, she responds "well I was TRYING to polish it for you".
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Old 4 January 2012, 08:09 AM   #9
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One past visit to Tourneau and while looking at a DSSD, I took off my RG Seamaster Aqua Terra and before I could say "what are you doing?", the sales guy picked it up to take a closer look at the dial and decorated see-thru caseback.
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Old 4 January 2012, 08:30 AM   #10
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Quote:
Originally Posted by m5blitzer View Post
One past visit to Tourneau and while looking at a DSSD, I took off my RG Seamaster Aqua Terra and before I could say "what are you doing?", the sales guy picked it up to take a closer look at the dial and decorated see-thru caseback.
That happens to me every time I take off my watch in a jewelry store to try on one of their watches.

What's the big deal? I've got theirs on my wrist. It seems only fair that the sales clerk can take a gander at my watch.

I usually can detect a sigh off relief when I take of my watch and they can see it's a Rolex.
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Old 4 January 2012, 12:30 PM   #11
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That happens to me every time I take off my watch in a jewelry store to try on one of their watches.

What's the big deal? I've got theirs on my wrist. It seems only fair that the sales clerk can take a gander at my watch.

I usually can detect a sigh off relief when I take of my watch and they can see it's a Rolex.
Sort of like a hostage exchange?
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Old 4 January 2012, 01:59 PM   #12
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Quote:
Originally Posted by GradyPhilpott View Post
That happens to me every time I take off my watch in a jewelry store to try on one of their watches.

What's the big deal? I've got theirs on my wrist. It seems only fair that the sales clerk can take a gander at my watch.

I usually can detect a sigh off relief when I take of my watch and they can see it's a Rolex.
I think there are several differences:

One, their watches are THERE for you to inspect before you buy.

Second, you're asking to see one. My watch is not theirs to manhandle without my permission.
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Old 4 January 2012, 02:59 PM   #13
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the clerk shoukd ask permission, "nice omega, may i have a closer look?"
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Old 4 January 2012, 03:36 PM   #14
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They still have a store , I believe, over in 12 oaks mall so they may transfer their inventory over there.
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Old 6 January 2012, 08:28 AM   #15
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I was wrong. I was thinking of Tappers.
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Old 6 January 2012, 08:36 AM   #16
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Tappers always had a better selection of Rolexes anyway... Better customer service too. And its just a short walk across the pedestrian walkway
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Old 6 January 2012, 11:38 AM   #17
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I go to that mall all of the time. My wife runs a store there, Tumi. I originally went to that store years ago hoping to purchase my first Rolex. First, they wouldn't offer a discount on any sport model. The staff was always rude. I would go in there during lunch with a suit on and they would ignore me. When one of the local Detroit sports players for the Lions, Pistons, Red Wings, or Tigers, would come in they would give them the best service in the world.

I decided to buy my Rolex for one of their competitors. I knew they were closing a long time ago. When Rolex was pulled I talked to them and they said they could only sell pre-used Rolex watches until the store officially closed.

Now they are closed and an Omega boutique is directly across from them. If this is the trend I wouldn't be shocked to see a Rolex store here at some point. This mall is one of the higher end luxury malls in the US.
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Old 11 January 2012, 12:42 AM   #18
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Business is WAY down in that area!
I doubt Rolex would open a Boutique in Troy,
unless the economy drastically improves!
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Old 11 January 2012, 01:18 AM   #19
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Originally Posted by Fifth Ave Rolex Man View Post
Business is WAY down in that area!
I doubt Rolex would open a Boutique in Troy,
unless the economy drastically improves!
Things wiil get back to normal in Detroit as soon as GM gets back to owning 40% of North American car sales.

Too bad I won`t be around to see it happen.
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