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Old 10 April 2012, 07:12 AM   #1
RXPete
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SubC without Blue Parachrome hair spring

My sub was running 10 seconds fast per day so I brought it in for regulation. My AD, who has a Rolex certified watchmaker, said it was magnetized. When I questioned why since the blue parachrome resists magnetization they said my watch didn't have the new hairspring.

According to the booklet that came with my watch the 3135 movement of the sub date ceramic has a blue parachrome.

I called the Rolex service center in NYC to verify but they said that they'd have to open the watch to confirm and couldn't answer if it should or should not have the Blue Parachrome.

Can it be true that not all the SubCs have it? Mine is a G serial 116610 steel sub.

If, in fact, my watch doesn't have it then I feel cheated.
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Old 10 April 2012, 07:14 AM   #2
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Let me know what you find out. I have a "G" serial Subc as well...
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Old 10 April 2012, 07:17 AM   #3
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Usually a magnetized watch runs much faster than 10 secs/day.

cheers:
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Old 10 April 2012, 07:25 AM   #4
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Usually a magnetized watch runs much faster than 10 secs/day.

cheers:

+1. It would be minutes fast per day, not seconds. Seeing that they misdiagnosed that, I suspect they misinformed you about the hairspring. Seek second opinion.
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Old 10 April 2012, 07:28 AM   #5
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Your Sub C does likely have a Parachrom hairspring.. It is very unlikely that yours would have slipped through without one when they have advertised from the beginning that the Ceramic models are so equipped.. You should not fall into the trap of believing a statement given to satisfy a customers answer..

However, you are also confusing a watch being magnetized with the non-magnetic properties of this single part. There are many other parts within your watch, most notably the steel escapement parts, that can, and do, become magnetized from time to time... Any magnetization of these parts and they can keep the balance from swinging through a complete arc, speeding the amplitude slightly.

The magical attributes given to the parachrom hairspring are marketing tools. The FAR Nivarox hairspring used before by Rolex was just as non-magnetic and accurate..
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Old 10 April 2012, 07:30 AM   #6
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Sounds like it's not magnetised at all. More like an overdue service (Oil dries out - watch starts running fast)

As others have said, if magnetised it would be running minutes out per day...Consult another watch technician.
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Old 10 April 2012, 07:36 AM   #7
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RSC in NYC are clueless. Always has been, always will be, at least the people you talk to on the phone.

All SubC's should come with the updated 3135 movement which has the blue parachrome hairspring.

I'm sure your unit has a blue hairspring too, and that your local AD was mistaken. Did you talk to the AD person or the Master Watch Maker directly?
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Old 10 April 2012, 07:38 AM   #8
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Overdue service? Dried out oil? Better not be the case - it's a "G" Sub-C.
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Old 10 April 2012, 07:57 AM   #9
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RSC in NYC are clueless. Always has been, always will be, at least the people you talk to on the phone.

All SubC's should come with the updated 3135 movement which has the blue parachrome hairspring.

I'm sure your unit has a blue hairspring too, and that your local AD was mistaken. Did you talk to the AD person or the Master Watch Maker directly?
I spoke to one of the manager/sales people who had the watchmaker on the phone while I was there. Their service department is upstairs from the sales floor.

I'm starting to think the watchmaker made up a "BS" diagnosis to charge me the shocking fee of $45.00 to demagnetize the watch. Maybe they're upset I bought the watch elsewhere and gave it to them for service. That shouldn't be the case, though, because I bought a Milgauss and a Breitling Navitimer 01 LE from them.

As far as my watch being in the need of service, I'd be shocked if it did. The watch was purchased new in November of 2011 and as far as I can tell the Ceramic Submariners aren't sitting in the display cases for too long.

I called the AD back to ask if the watch maker was certain about his finding since the manual clearly stated the watch has the blue parachrome. They said to bring it back to be re-examined. But I don't want them tinkering with it anymore.
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Old 10 April 2012, 08:52 AM   #10
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Peter,

it should be covered under warranty and they are giving you some BS (at least that it what it sounds like from here).

Call RSC NYC and explain your problem. Perhaps you can make an appointment if you are ever close to/in NYC, otherwise you'll have to send them your watch for warranty service.
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Old 10 April 2012, 09:02 AM   #11
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Peter,

it should be covered under warranty and they are giving you some BS (at least that it what it sounds like from here).

Call RSC NYC and explain your problem. Perhaps you can make an appointment if you are ever close to/in NYC, otherwise you'll have to send them your watch for warranty service.
The AD told me a " magnetized" watch is not covered under warranty. I was just shocked to hear that it was magnetized and didn't have the blue parachrome hairspring. The new York service center wasn't much help. They' look further into the parachrome issue and call me back tomorrow.
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Old 10 April 2012, 09:19 AM   #12
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Your Sub C does likely have a Parachrom hairspring.. It is very unlikely that yours would have slipped through without one when they have advertised from the beginning that the Ceramic models are so equipped.. You should not fall into the trap of believing a statement given to satisfy a customers answer..

However, you are also confusing a watch being magnetized with the non-magnetic properties of this single part. There are many other parts within your watch, most notably the steel escapement parts, that can, and do, become magnetized from time to time... Any magnetization of these parts and they can keep the balance from swinging through a complete arc, speeding the amplitude slightly.

The magical attributes given to the parachrom hairspring are marketing tools. The FAR Nivarox hairspring used before by Rolex was just as non-magnetic and accurate..
wow, that is a really good answer.
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Old 10 April 2012, 09:35 AM   #13
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Overdue service? Dried out oil? Better not be the case - it's a "G" Sub-C.
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Old 10 April 2012, 09:41 AM   #14
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Maybe the watch maker is colorblind?
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Old 10 April 2012, 09:42 AM   #15
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As stated, magnetism is unlikely the culprit--the gain would be much much greater than 10 seconds gain per 24 hours. Its also unlikely in the extreme an overhaul would be required as your watch is of recent manufacture and should be good to go for at least another 5-6 years if not 7-10 on the longer side.

Sounds like it just needs a little "regulation love" from a decent watchmaker. The cost of a simple regulation plus pressure test of the case after resealing should cost you very little and would get your watch performing within the requisite -4 to +6 range per day.


Sounds like good watchmakers are in short supply there, unfortunately! (And unfortunately yes...even RSCs can be staffed by boneheaded nincompoops.) Related to that, don't worry about the Parachrom---I'd bet on your watch having it, just as the manual advertises.
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Old 10 April 2012, 10:01 AM   #16
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Call RSC Dallas for warranty work. It is still under warranty right? Tell them it runs out of cosc spec and NOT that you think its magnetized. This way its free to you and covered.

Last edited by djobala; 10 April 2012 at 10:02 AM.. Reason: typo
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Old 10 April 2012, 10:24 AM   #17
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Sounds like the watchmaker isn't up to speed with the new Rolex models yet.

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Old 10 April 2012, 11:52 AM   #18
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Sounds like the watchmaker isn't up to speed with the new Rolex models yet.

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Agreed! The main reason I brought my Sub there was to exchange my crystal. I spent months searching the forums for an OEM crystal to be double AR coated. I finally found one and a lab that was able to treat the crystal, thanks to some members here.

When I brought the watch in, the watch maker started making silly excuses about why he couldn't swap the crystals. He mentioned everything from a voided warranty, even though it's an OEM crystal, to NOT having the proper tools for the "NEW" style cases. Finally he said he couldn't do it because he couldn't acquire the proper gaskets. Except for the warranty issue his excuses sound like BS to me.

So not only was he unable to swap the crystal he broke the news about the parachrome.
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Old 10 April 2012, 11:52 AM   #19
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My sub was running 10 seconds fast per day so I brought it in for regulation. My AD, who has a Rolex certified watchmaker, said it was magnetized. When I questioned why since the blue parachrome resists magnetization they said my watch didn't have the new hairspring.

According to the booklet that came with my watch the 3135 movement of the sub date ceramic has a blue parachrome.

I called the Rolex service center in NYC to verify but they said that they'd have to open the watch to confirm and couldn't answer if it should or should not have the Blue Parachrome.

Can it be true that not all the SubCs have it? Mine is a G serial 116610 steel sub.

If, in fact, my watch doesn't have it then I feel cheated.
Sorry but I dont think that AD watch maker know what he his talking about. Are you sure its an AD? All sub C have the blue hairsprings. Having a magnetized watch does not only run 10 Sec fast but it should run very erratic.
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Old 10 April 2012, 12:01 PM   #20
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Just another reason why I don't understand why people will let some 3rd. party "Master Watchmaker" try and service a Rolex instead of just having a certified Rolex Service Center do the job.
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Old 10 April 2012, 12:54 PM   #21
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Just another reason why I don't understand why people will let some 3rd. party "Master Watchmaker" try and service a Rolex instead of just having a certified Rolex Service Center do the job.
This was an Authorized Rolex Dealer with a Rolex Certified watchmaker.


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Old 10 April 2012, 12:56 PM   #22
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Sorry but I dont think that AD watch maker know what he his talking about. Are you sure its an AD? All sub C have the blue hairsprings. Having a magnetized watch does not only run 10 Sec fast but it should run very erratic.
Yes.. This is one of the biggest Rolex ADs in the area. There's even a rumor they're becoming a Rolex boutique.


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Old 10 April 2012, 01:19 PM   #23
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Oh wow that's a scary thought.
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Old 10 April 2012, 05:01 PM   #24
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Quote:
Originally Posted by RXPete View Post
My sub was running 10 seconds fast per day so I brought it in for regulation. My AD, who has a Rolex certified watchmaker, said it was magnetized. When I questioned why since the blue parachrome resists magnetization they said my watch didn't have the new hairspring.

According to the booklet that came with my watch the 3135 movement of the sub date ceramic has a blue parachrome.

I called the Rolex service center in NYC to verify but they said that they'd have to open the watch to confirm and couldn't answer if it should or should not have the Blue Parachrome.

Can it be true that not all the SubCs have it? Mine is a G serial 116610 steel sub.

If, in fact, my watch doesn't have it then I feel cheated.
Like Larry stated other parts of a watch could get magnetised,but in general if a watch gets magnetised,the norm is the watch in general will speed up. And not by just a few seconds like yours,and will run very very erratic and sometime stop and refuse to start. Afraid today magnetisium is sometimes quoted for nothing more than needing simple regulation.And will add there is nothing magical about the parachrom its a hairspring nothing more.But by the very clever marketing by Rolex its the greatest thing since the invention of sliced bread.
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Old 10 April 2012, 06:19 PM   #25
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Call RSC Dallas for warranty work. It is still under warranty right? Tell them it runs out of cosc spec and NOT that you think its magnetized. This way its free to you and covered.
Sounds like a good plan...but...you do you need to take the back off to check the timing or de-magnatise.
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Old 10 April 2012, 07:53 PM   #26
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Usually a magnetized watch runs much faster than 10 secs/day.

cheers:
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+1. It would be minutes fast per day, not seconds. Seeing that they misdiagnosed that, I suspect they misinformed you about the hairspring. Seek second opinion.
Quote:
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Your Sub C does likely have a Parachrom hairspring.. It is very unlikely that yours would have slipped through without one when they have advertised from the beginning that the Ceramic models are so equipped.. You should not fall into the trap of believing a statement given to satisfy a customers answer..

However, you are also confusing a watch being magnetized with the non-magnetic properties of this single part. There are many other parts within your watch, most notably the steel escapement parts, that can, and do, become magnetized from time to time... Any magnetization of these parts and they can keep the balance from swinging through a complete arc, speeding the amplitude slightly.

The magical attributes given to the parachrom hairspring are marketing tools. The FAR Nivarox hairspring used before by Rolex was just as non-magnetic and accurate..
Quote:
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Like Larry stated other parts of a watch could get magnetised,but in general if a watch gets magnetised,the norm is the watch in general will speed up. And not by just a few seconds like yours,and will run very very erratic and sometime stop and refuse to start. Afraid today magnetisium is sometimes quoted for nothing more than needing simple regulation.And will add there is nothing magical about the parachrom its a hairspring nothing more.But by the very clever marketing by Rolex its the greatest thing since the invention of sliced bread.
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Old 10 April 2012, 09:57 PM   #27
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You can see by this clip that the Nivarox is virtually unaffected by magnetic forces. Also appears that not all parachrom's are blue either.

http://www.youtube.com/watch?v=7E3lE...e_gdata_player
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Old 10 April 2012, 09:58 PM   #28
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I would take the watch into the NY RSC and have them regulate it and check it out while you wait. I have taken my watches in to them to be regulated while still under warranty and the process should not take more than 20 minutes.
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Old 10 April 2012, 11:18 PM   #29
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Parachrome is a brand name for the Rolex, inhouse spring. It isn't a big deal. It's basically the equivalent of saying "new and improved" when nothing has been done.
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Old 11 April 2012, 01:55 AM   #30
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I would take the watch into the NY RSC and have them regulate it and check it out while you wait. I have taken my watches in to them to be regulated while still under warranty and the process should not take more than 20 minutes.
Good idea. I don't live too far away so I'll take it in one day since it's still under warranty. It'd be nice to see the service center anyway.

I agree with Padi above, that the diagnosis of magnatisim was just an excuse to charge a service fee. That brings up another question. If the watch is under warranty and needs regulation, does Rolex pay the AD for the covered service or is it something the AD agrees to do free of charge to retain an AD status?
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