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Robe · 8 January 2008, 05:57 PM

Hello all,

Does anyone know if Rolex Head Office in Melbourne, Australia, has a service centre?

If so can you please send me their postal address and describe your experience with them.

Thank you,

Rob.

avtech · 8 January 2008, 06:23 PM

Rolex Watch Australia Pty Ltd
70 Collins Street
Melbourne,Vic.3000

Robe · 8 January 2008, 06:33 PM

Thank you Charles.

jac67 · 8 January 2008, 08:27 PM

I have had very good experiences with RSC Melbourne.

John.

SPACE-DWELLER · 8 January 2008, 09:43 PM

Steve "Lol-X" will probably also be able to report positive feedback for RSC Melbourne.

What watch are you going to get serviced?

Care for a "before service pic"?

That would be awesome.

Attila · 8 January 2008, 10:07 PM

Quote:

Originally Posted by Robe

Hello all,

Does anyone know if Rolex Head Office in Melbourne, Australia, has a service centre?

If so can you please send me their postal address and describe your experience with them.

Thank you,

Rob.

Most recently I have had two negative experiences from Rolex Australia:

I wrote them a letter indicating that my GMT II had come with the older booklets and asked if they could send through the newer versions, almost two months, no answer. This thread has reminded me to write a follow up letter and/or go in and see them

My father took his Explorer (1016) there before Christmas as it was gaining a lot of time (serviced less than a year ago so all under waranty), however it has now gained seven minutes in four days

That is my most recent experience with them and I am not very impressed, for years they have been very satisfactory. I didn't even get a calender this year, have been receiving them for over a decade..

Transient · 9 January 2008, 10:45 AM

Does anyone know of a RSC in Sydney?
And Attila, how can I get a Rolex Calendar??

Robe · 9 January 2008, 06:51 PM

Hello Bo,

'What watch are you going to get serviced? Care for a "before service pic"?' -

My GMT-Master II (16710, Blk/Red).

I'm looking at getting it regulated and wanted to know what experience other people have had.

I always get wary about having my watches serviced. I have tried to attach a couple of pics - hopefully it works.

To all the people have provided information or a yet to provide info, thank you.

Rob

glakey · 9 January 2008, 08:12 PM

Rosendorffs (AD in Perth in Hay Street) have a service centre. I cannot remember the techs name upstairs, however, his service is outstanding.

George

Lol-x · 9 January 2008, 08:37 PM

The head watchmaker in Melbourne whose name is Russell is outstanding both in his technical expertise and customer public relations. Otherwise you take your chances.

Robe · 9 January 2008, 08:41 PM

Quote:

Originally Posted by Lol-x

The head watchmaker in Melbourne whose name is Russell is outstanding both in his technical expertise and customer public relations. Otherwise you take your chances.

Steve,

Russell would work for RSC Melbourne? (not a Melbourne AD)

Rob.

Lol-x · 9 January 2008, 08:42 PM

Yes, Rob that's correct RSC Melbourne

Robe · 9 January 2008, 09:00 PM

Quote:

Originally Posted by glakey

Rosendorffs (AD in Perth in Hay Street) have a service centre. I cannot remember the techs name upstairs, however, his service is outstanding.

George

Hello George,

Was it recently that you used Rosendorff's?

Thanks,

Rob.

glakey · 9 January 2008, 09:33 PM

Hi Rob,
used Rosendorffs on 29 Nov and 1 Dec 2007. Even wrote back to them regarding the quality of the service.

Regards,

George

jac67 · 9 January 2008, 09:51 PM

Quote:

Originally Posted by Attila

I didn't even get a calender this year, have been receiving them for over a decade..

They sent me one. Give them a call. There's a new girl at the front desk, maybe you got missed.

Quote:

Originally Posted by Transient

Does anyone know of a RSC in Sydney?

Yes there is. I think it is located at Chifley Tower.

Level 39/ 264 George St Sydney 2000
Telephone (02) 9251 8988
Fax(02) 9252 6887

Quote:

Originally Posted by Lol-x

The head watchmaker in Melbourne whose name is Russell is outstanding both in his technical expertise and customer public relations. Otherwise you take your chances.

Yep, Russell is a great guy. He personally serviced both my DRSD and Red Sub.

John.

T5AUS · 9 January 2008, 09:58 PM

Quote:

Originally Posted by jac67

Yep, Russell is a great guy. He personally serviced both my DRSD and Red Sub.

John.

What was the turn around time on the services you had done John.

jac67 · 9 January 2008, 10:28 PM

Quote:

Originally Posted by T5AUS

What was the turn around time on the services you had done John.

Umm......if I remember correctly about 3-5 weeks.

John.

sherwin · 10 January 2008, 09:34 PM

Glenn is the RSC-Trained service center. I've had my watch done by him too, and he told me that he send to RSC Melb.

8 January 2008, 05:57 PM	#1
Robe "TRF" Member Join Date: Sep 2007 Real Name: Rob Location: WA Watch: Speedmaster/16710 Posts: 60	Rolex Service Centre - Australia Hello all, Does anyone know if Rolex Head Office in Melbourne, Australia, has a service centre? If so can you please send me their postal address and describe your experience with them. Thank you, Rob.

8 January 2008, 09:43 PM	#5
SPACE-DWELLER "TRF" Member Join Date: Apr 2007 Real Name: Bo Location: Denmark Watch: Rolex, of course! Posts: 22,436	Steve "Lol-X" will probably also be able to report positive feedback for RSC Melbourne. What watch are you going to get serviced? Care for a "before service pic"? That would be awesome. __________________ With kind regards, Bo LocTite 221: The Taming Of The Screw...

8 January 2008, 06:23 PM	#2
avtech "TRF" Member Join Date: Nov 2007 Real Name: Charles Location: Indonesia Posts: 2	Rolex Watch Australia Pty Ltd 70 Collins Street Melbourne,Vic.3000

8 January 2008, 06:33 PM	#3
Robe "TRF" Member Join Date: Sep 2007 Real Name: Rob Location: WA Watch: Speedmaster/16710 Posts: 60	Thank you Charles.

8 January 2008, 08:27 PM	#4
jac67 "TRF" Member Join Date: Nov 2006 Real Name: John Location: Australia Watch: Me Posts: 1,950	I have had very good experiences with RSC Melbourne. John.

9 January 2008, 10:45 AM	#7
Transient "TRF" Member Join Date: Aug 2007 Real Name: Rob Location: Sydney, Australia Watch: Rolex & Omega Posts: 697	Does anyone know of a RSC in Sydney? And Attila, how can I get a Rolex Calendar??

9 January 2008, 08:12 PM	#9
glakey "TRF" Member Join Date: Nov 2007 Real Name: George Location: Australia Watch: SS Sub Posts: 17	Rosendorffs (AD in Perth in Hay Street) have a service centre. I cannot remember the techs name upstairs, however, his service is outstanding. George

9 January 2008, 08:37 PM	#10
Lol-x Facilitator Join Date: Nov 2005 Real Name: Steve Location: Omnipresent Posts: 33,553	The head watchmaker in Melbourne whose name is Russell is outstanding both in his technical expertise and customer public relations. Otherwise you take your chances.

9 January 2008, 08:42 PM	#12
Lol-x Facilitator Join Date: Nov 2005 Real Name: Steve Location: Omnipresent Posts: 33,553	Yes, Rob that's correct RSC Melbourne

9 January 2008, 09:33 PM	#14
glakey "TRF" Member Join Date: Nov 2007 Real Name: George Location: Australia Watch: SS Sub Posts: 17	Hi Rob, used Rosendorffs on 29 Nov and 1 Dec 2007. Even wrote back to them regarding the quality of the service. Regards, George

10 January 2008, 09:34 PM	#18
sherwin "TRF" Member Join Date: Nov 2007 Location: Perth/Singapore Posts: 1,764	Glenn is the RSC-Trained service center. I've had my watch done by him too, and he told me that he send to RSC Melb.

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