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Old 15 March 2016, 10:53 PM   #1
Funkymonk30
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TheYoungConnoisseur

I just bought a v serial Explorer 2 from The YoungConnoisseur and it's a legitimate piece. However it was not as listed, it was listed as mint and supposed to have never been polished.
The watch I received has indeed been polished to the extent the edges were broken in case. It has some slack, which apparently it had none and it has a couple of tiny scuffs at the top of the crystal on the edge, and some fading on the numbers, but It runs great.
I sent some follow up texts to be told I was wrong and then silence. I paid with friends and family Paypal so I have no come back, which I'll get over.
Just disappointed at the response really I have always had no issues with the classy sellers on Rolexforum.


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Old 15 March 2016, 11:17 PM   #2
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Send pic of the broken edges.
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Old 15 March 2016, 11:58 PM   #3
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I suggest you post a link to the ad, and invite the seller to comment here.
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Old 16 March 2016, 12:40 AM   #4
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I believe this was the ad: http://www.rolexforums.com/showthread.php?t=460302

Looks polished, but in nice condition. However not "like new". IMO...
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Old 16 March 2016, 01:15 AM   #5
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did the seller (any seller) cape cod or polish the watch before a sale. its clearly been touched up as the bezel is faded disproportionally to the rest of the watch but, using terms like "as New" are a red flag and omitted info puts the burden on the buyer to ask; unfortunately.
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Old 16 March 2016, 03:43 AM   #6
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Sorry to hear funk. Looks like you needed that exp 2 again, love the one I purchased from you. I hope all works out
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Old 16 March 2016, 03:57 AM   #7
Funkymonk30
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Thanks for the posts, I'll wear it anyway just overpaid a little based on condition and I'm not a big fan of any polishing. Just felt the need to post mainly based on the way he dealt with it.


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Old 16 March 2016, 04:23 AM   #8
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I was looking at his AP, but will hold off for now. Thanks for the heads up.
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Old 16 March 2016, 06:08 AM   #9
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Pretty nice condition, not new condition though


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Old 16 March 2016, 06:54 AM   #10
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Quote:
Originally Posted by Funkymonk30 View Post
I just bought a v serial Explorer 2 from The YoungConnoisseur and it's a legitimate piece. However it was not as listed, it was listed as mint and supposed to have never been polished.
The watch I received has indeed been polished to the extent the edges were broken in case. It has some slack, which apparently it had none and it has a couple of tiny scuffs at the top of the crystal on the edge, and some fading on the numbers, but It runs great.
I think a lot us have probably been there. Opening a package with excitement, only to be bummed out when you see the watch isn't quite in the condition you expected (or were told). That is why due diligence is key. Never assume anything, and make sure any concerns are addressed, and questions answered prior to handing over the cash. FWIW, I didn't see anything specifically addressing the watch being un-polished in the ad.
There should be more of a "trust factor" buying/selling here, but it's obviously not foolproof.

That said, there can be different interpretations on "condition" (even though it's not rocket science), and we are all human, so mistakes can/will happen. So, it really comes down to how situations like this are handled when they arise.
The fact that you got zero response from your after-sale inquires, and no apology or proposed solution speaks volumes, IMO.

I will also ad that after looking at the pic you posted, and the pics in the ad, I'd say they were photo-shopped. In the pic you posted, the scratch on the bezel to the right of the 24 mark is very easy to see. In the seller's ad pics, it is very hard to see in some, and virtually non-existent in others. Also, the "ding" on the bezel near the 16 mark looks to have been softened/blurred in a couple pics, IMO.
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Old 16 March 2016, 08:25 AM   #11
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I feel the pictures in the ad are accurate, you can tell it is not in "new" condition. The description is not accurate, but heck, even the big ones here get them wrong all the time...
The difference is - the big sellers seem to deal with issues way better than this seller. Hope he comes through when he sees this thread.

Every Rolex bracelet has "slack", Even the brand new solid Oyster bracelets have "slack". Slack is highly subjective. There is a difference between the usual play between the links, and having links/screws/parts wear out causing it.
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Old 16 March 2016, 10:10 AM   #12
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It will be interesting to see if the seller chimes in, or disappears. One would hope he'd be standup about the situation and at least offer an explanation.
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Old 16 March 2016, 10:22 AM   #13
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I have asked the seller if he would like to make a comment on this thread.
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Old 16 March 2016, 11:50 AM   #14
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"AS NEW" as a result of a polish it looks like. Did you ask the seller if the watch was polished? Will the seller accept a full refund or partial refund for the crystal scuffs perhaps? Hope both parties can work something out so no one walks away with a bad taste.
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Old 16 March 2016, 08:21 PM   #15
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Seller has told me he's not interested in putting his side of the case here, and won't be contributing to this discussion. Make of that what you will.
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Old 16 March 2016, 11:20 PM   #16
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Its a nice piece. Enjoy.

Did he tell you it was not polished? If the link posted above was the ad you responded to, it never said unpolished. As new, LNIB, etc are all so subjective unfortunately. For the age of the watch, it is in very good condition, though it looks like that was probably the result of a polish.
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Old 16 March 2016, 11:27 PM   #17
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Is it just me?

Looking at the ad and then looking at the one picture of the watch the OP posted, is just me or are the ones the seller posted taken in such a way as to hid the scuff on the bezel and the damage at the 12 on the bezel.
Here is a quote from the listing:"Keeps fantastic time and in AS NEW condition other than one small nick by 16hr mark on the side of the bezel as you'll notice in the photos..." Clearly unless the OP has damaged the watch this is a pure misrepresentation in my opinion and should be addressed. I would not accept this watch in this condition based on the listing description and the physical condition on the watch.
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Old 17 March 2016, 02:18 AM   #18
Welshwatchman
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Watch was reasonably priced and wrongly described.

Buyer beware though and this seller certainly ain't no DavidSW.

He's likely shot his bolt here.
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Old 17 March 2016, 05:08 AM   #19
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watch was reasonably priced and wrongly described.

Buyer beware though and this seller certainly ain't no davidsw.

He's likely shot his bolt here.
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Old 17 March 2016, 07:08 AM   #20
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Quote:
Originally Posted by forgedblades View Post
Looking at the ad and then looking at the one picture of the watch the OP posted, is just me or are the ones the seller posted taken in such a way as to hid the scuff on the bezel and the damage at the 12 on the bezel.
It's not just you. See my post (#10) above. It's either some very "creative" photography, or outright photoshop. I'm thinking it's the latter.
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Old 17 March 2016, 10:15 AM   #21
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Moving to Buyers/Sellers forum for future reference.
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Old 17 March 2016, 12:03 PM   #22
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It's not just you. See my post (#10) above. It's either some very "creative" photography, or outright photoshop. I'm thinking it's the latter.
Agreed!
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Old 18 March 2016, 07:52 AM   #23
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Thank you as I was interested in one of the watches.
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Old 20 March 2016, 11:48 PM   #24
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Quote:
Originally Posted by forgedblades View Post
Looking at the ad and then looking at the one picture of the watch the OP posted, is just me or are the ones the seller posted taken in such a way as to hid the scuff on the bezel and the damage at the 12 on the bezel.
Here is a quote from the listing:"Keeps fantastic time and in AS NEW condition other than one small nick by 16hr mark on the side of the bezel as you'll notice in the photos..." Clearly unless the OP has damaged the watch this is a pure misrepresentation in my opinion and should be addressed. I would not accept this watch in this condition based on the listing description and the physical condition on the watch.
Agreed !!
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Old 29 March 2016, 11:04 PM   #25
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Bumping as he is still actively selling on the forum.
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Old 1 April 2016, 10:56 AM   #26
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Old 2 April 2016, 03:58 AM   #27
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This is highly disappointing - I had my eye on this one for a bit but I am not sure what made me stay away from it. TBH the pictures on the ad look somewhat doctored.

Still a gorgeous piece!
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Old 3 April 2016, 12:36 AM   #28
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I thought among us collectors, the joy is to make sure when you sell, your buyer is completely happy. Maybe I am from a different school of thought.
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Old 8 April 2016, 09:06 PM   #29
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Bump
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Old 8 April 2016, 09:47 PM   #30
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i have no dog in this fight.

the pictures arent doctored either. look at the 2nd photo, the 24 and triangle right clearly either have lint or scuff marks on them.

good lesson to buy the seller. if someone is telling me its used my expectation drops down. plus i am a pessimist. someone trying to sell a used watch may exaggerate condition to the good side in order to sell it.

i agree that if the seller misrepresented the watch, intentionally or not, you should have recourse. thanks for the heads up, this seller is not off my list.
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