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Louisvdh · 14 January 2017, 09:49 PM

I recently bought a panerai ceramic 8 days, PAM384 with this company in Poland. They also have a shop (?) in Kiev. According to Chrono24 this company is a trusted seller but I seriously doubt if they deserve this title. The selling part went really good, fast, proactive and I received the invoice whithin 1 hour. I asked them to send the watch (from Poland) for next day arrival. No problem according to Wonder Invest so the money was on his account January 4. After that he became really quit. On Monday he "popped up" again and mentioned that he couldn't send the watch earlier then today because of the holiday-season! So they can find time to make an invoice and collect the money but they can't send an expensive watch. Again I asked him if I would receive it the next day. "No problem". Now it's January 14 and I'm still waiting for it. They sent the watch by normal post from Poland to Holland. Unbelieveable! The excuse from Wonder Invest; I promised 2-6 workingdays. I checked several times with the Dutch Post but they garantee before January 19 (!) 15 days after Wonder Invest received my money on the account.
I contacted chrono24 a couple of times but they can't do to much. Personally I think this company shouldn't be a trusted seller. Complaints to Wonder Invest why they handled it like this are answered really short and without any sympathy.Aftersales is "not their strongest point".
For sure I will never ever buy another watch from them. Meanwhile I keep waiting for my new Panerai.....

themast · 14 January 2017, 10:01 PM

This is concerning. I hope you get your watch...

1William · 14 January 2017, 10:47 PM

I hope thing work out and the watch is what you want.

descartes · 14 January 2017, 10:49 PM

I'd be concerned

superdog · 14 January 2017, 10:51 PM

Never heard of them.

Etschell · 14 January 2017, 11:00 PM

This is why I don't use chrono 24. They are a breeding ground for theft.

RichM · 14 January 2017, 11:07 PM

Good luck and I hope it arrives soon.

bayerische · 14 January 2017, 11:18 PM

Posting delays are a fact of life, sadly. Most are very "fast" on getting your money, once you money is in their account they're not that fast anymore.

It's what differentiates good from less good sellers.

However, I'm not so sure, but the Poles take their religious holidays seriously, so it can be that post offices etc has been closed for business.

Louisvdh · 14 January 2017, 11:50 PM

Religious or not, if you can make an invoice and collect money you can also find a proper courier like fedex or ups instead of polish post

fusionstorm · 15 January 2017, 02:12 AM

I'd suggest getting it authenticated as soon as it arrives.

swils8610 · 15 January 2017, 02:33 AM

This isn't good...at least they are responding to your inquiries. Keep us in the loop. What sort of tracking info do you have?

Sent from my iPhone using Tapatalk Pro

Dr.Brian · 15 January 2017, 03:32 AM

They're probably just selling watches that they don't have yet. That makes them dependent on others getting it to them in a timely manner, and at the price they expect, which obviously didn't happen.
If they have a longstanding and good reputation I wouldn't lose any sleep over it yet, though I wouldn't buy from them after reading this. Even if it comes as they say, it's not what you discussed. So they violated the terms of the deal.
Good luck.

mjclark32 · 15 January 2017, 03:34 AM

Good luck

KenNethcole · 15 January 2017, 06:04 AM

Hopefully you get the watch and it's as advertised.

14 January 2017, 09:49 PM	#1
Louisvdh "TRF" Member Join Date: Oct 2015 Real Name: louis Location: Holland Watch: IWC aquatimer 2000 Posts: 3	Wonder Invest, trusted seller? I recently bought a panerai ceramic 8 days, PAM384 with this company in Poland. They also have a shop (?) in Kiev. According to Chrono24 this company is a trusted seller but I seriously doubt if they deserve this title. The selling part went really good, fast, proactive and I received the invoice whithin 1 hour. I asked them to send the watch (from Poland) for next day arrival. No problem according to Wonder Invest so the money was on his account January 4. After that he became really quit. On Monday he "popped up" again and mentioned that he couldn't send the watch earlier then today because of the holiday-season! So they can find time to make an invoice and collect the money but they can't send an expensive watch. Again I asked him if I would receive it the next day. "No problem". Now it's January 14 and I'm still waiting for it. They sent the watch by normal post from Poland to Holland. Unbelieveable! The excuse from Wonder Invest; I promised 2-6 workingdays. I checked several times with the Dutch Post but they garantee before January 19 (!) 15 days after Wonder Invest received my money on the account. I contacted chrono24 a couple of times but they can't do to much. Personally I think this company shouldn't be a trusted seller. Complaints to Wonder Invest why they handled it like this are answered really short and without any sympathy.Aftersales is "not their strongest point". For sure I will never ever buy another watch from them. Meanwhile I keep waiting for my new Panerai.....

14 January 2017, 10:49 PM	#4
descartes "TRF" Member Join Date: Sep 2012 Location: North Shore Posts: 1,116	I'd be concerned __________________ I have a weakness for Travel Watches, Platinum, Vintage Rolex and 1960s Divers

14 January 2017, 10:51 PM	#5
superdog 2024 Pledge Member Join Date: Oct 2011 Real Name: Seth Location: nj Watch: Omega Posts: 24,827	Never heard of them. __________________ If happiness is a state of mind, why look anywhere else for it? IG: gsmotorclub IG: thesawcollection (Both mostly just car stuff)

14 January 2017, 11:00 PM	#6
Etschell "TRF" Member Join Date: Dec 2013 Location: FL Watch: platinum sub Posts: 15,884	This is why I don't use chrono 24. They are a breeding ground for theft. __________________ If you wind it, they will run. 25 or 6 to 4.

14 January 2017, 11:07 PM	#7
RichM 2024 SubLV41 Pledge Member Join Date: Mar 2015 Real Name: Richie Location: "Nowhere Man" Watch: out now,take care! Posts: 29,578	Good luck and I hope it arrives soon. __________________ "I love to work at nothing all day" TRF #139960

14 January 2017, 10:01 PM	#2
themast "TRF" Member Join Date: Oct 2012 Location: US Posts: 2,707	This is concerning. I hope you get your watch...

14 January 2017, 10:47 PM	#3
1William 2024 SubLV41 Pledge Member Join Date: Nov 2010 Location: North Carolina Watch: Rolex/Others Posts: 47,566	I hope thing work out and the watch is what you want.

14 January 2017, 11:18 PM	#8
bayerische "TRF" Member Join Date: Nov 2009 Real Name: Andreas Location: Margaritaville Watch: Smurf Posts: 19,879	Posting delays are a fact of life, sadly. Most are very "fast" on getting your money, once you money is in their account they're not that fast anymore. It's what differentiates good from less good sellers. However, I'm not so sure, but the Poles take their religious holidays seriously, so it can be that post offices etc has been closed for business. __________________ Yeah, well, you know, that's just, like, your opinion, man.

14 January 2017, 11:50 PM	#9
Louisvdh "TRF" Member Join Date: Oct 2015 Real Name: louis Location: Holland Watch: IWC aquatimer 2000 Posts: 3	Religious or not, if you can make an invoice and collect money you can also find a proper courier like fedex or ups instead of polish post

15 January 2017, 02:12 AM	#10
fusionstorm "TRF" Member Join Date: May 2009 Location: Piedmont, CA Watch: various vintage Posts: 2,272	I'd suggest getting it authenticated as soon as it arrives. __________________ 1680 MK II 2.2M (my daily); 1655 MK IV 8.1M (my 1st vintage); 16660 x 4 - 8.0M spider & matte 7.4M, 8.0M, 8.0M; 16610LV F MK I/MK I; 116528 Z; 14060 M COSC; Tudor 75090 Gone.....never forgotten: 14000 F, 14060 V COSC, PAM 048, 16623 F, 1680 MK V 3.1M, 16800 matte 8.3M & 1655 MK IV 7.4M

15 January 2017, 02:33 AM	#11
swils8610 2024 SubLV41 Pledge Member Join Date: Sep 2012 Real Name: shannon Location: usa Posts: 9,200	This isn't good...at least they are responding to your inquiries. Keep us in the loop. What sort of tracking info do you have? Sent from my iPhone using Tapatalk Pro

15 January 2017, 03:32 AM	#12
Dr.Brian 2024 SubLV41 Pledge Member Join Date: Sep 2009 Real Name: Brian Location: CA dreamin' Watch: ing the market. Posts: 5,906	They're probably just selling watches that they don't have yet. That makes them dependent on others getting it to them in a timely manner, and at the price they expect, which obviously didn't happen. If they have a longstanding and good reputation I wouldn't lose any sleep over it yet, though I wouldn't buy from them after reading this. Even if it comes as they say, it's not what you discussed. So they violated the terms of the deal. Good luck. __________________ -Brian AUDENTES FORTUNA IUVAT 十人十色

15 January 2017, 03:34 AM	#13
mjclark32 "TRF" Member Join Date: Mar 2010 Real Name: MJC Location: PHL USA Watch: IWC, Rolex, AP Posts: 29,232	Good luck __________________

15 January 2017, 06:04 AM	#14
KenNethcole "TRF" Member Join Date: Jun 2014 Location: Socal Posts: 861	Hopefully you get the watch and it's as advertised.

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