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25 October 2022, 07:48 PM
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#1 |
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"TRF" Member
Join Date: Oct 2022
Location: Istanbul TURKEY
Posts: 1
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Service at Turkey
Hi Service I got from Turkey Istanbul, make worse my Rolex watch.
It was getting late 1-2 mins now showing a head min 5 minutes needed to adjust every week. How can we escalate maintenance problem to Corp Rolex? |
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26 October 2022, 12:08 AM
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#2 |
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2024 SubLV41 Pledge Member
Join Date: Apr 2013
Location: NL
Watch: Yachtmaster
Posts: 14,738
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I don’t think escalating to Geneva is going to help you.
Writing a letter by regular mail is the way to go. Don’t expect anything from it. Just try once more with the RSC. Some of the newer movement are known to have problems and may require a full service under warranty instead of a regulation. If you have an older watch a regulation is easy and can be done by any watchmaker if you are fed up with the RSC. 
__________________
Day Date 18238, Yachtmaster 16622, Deepsea 116660, Submariner 116619, SkyD 326935, DJ 178271, DJ 69158, Yachtmaster 169622, GMT 116713LN, GMT 126711. |
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26 October 2022, 01:22 AM
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#3 |
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2024 SubLV41 Pledge Member
Join Date: Jul 2013
Real Name: Brian (TBone)
Location: canada
Watch: es make me smile
Posts: 77,832
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Welcome to the forum.
Was this service done at a Rolex Service Center (RSC), an independent watch repair shop, or an authorized dealer? |
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