Broken bezel.. How bad

[SearChart]

Originally Posted by Gold Crown

That’s what I’m thinking if it went to Rolex for a full service just a few months ago they should be responsible for it because they usually take the whole watch apart for a full service. I’m guessing it wasn’t re assembled properly.

?! This makes no sense. He was at the water park, probably sliding and banged it into something, how would that be Rolex's fault?

Some people act so entitled... Unbelievable.

[Burlington]

Originally Posted by Dsmith1974

I’d leave it. It looks cool.

Got a kind of explorer vibe about it !

Bas you’re right - damage is damage and bad luck for the OP. Not the manufacturers to fix.

If you take a Range Rover off-road and smash up the front end it’s not exactly their fault that happened even if it’s being used as intended.

OP hope you can get it fixed quickly and cost effectively.

[r_afficionado]

I had sent my DD YG to RSC for service 4 months after I noticed the coronet on the dial was flying around in the watch. I called RSC they told me to send my Rolex to them they in turn sent to Switzerland as only Switzerland can do anything with the dial and blamo fixed under warranty, cause that should NOT happen under everyday use...

Same should be in this case if it was sent to RSC it should have a 1 year warranty...

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[bigdavep]

Originally Posted by r_afficionado

I had sent my DD YG to RSC for service 4 months after I noticed the coronet on the dial was flying around in the watch. I called RSC they told me to send my Rolex to them they in turn sent to Switzerland as only Switzerland can do anything with the dial and blamo fixed under warranty, cause that should NOT happen under everyday use...

Same should be in this case if it was sent to RSC it should have a 1 year warranty...

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Thats totally different. Nothing you did would have made the coronet come off the dial, I'm assuming there wasn't any massive dings in the case etc, it obviously was never stuck on properly in the first place. The OP clearly states HE damaged it at a waterpark. How can you hold Rolex responsible when the OP admits HE damaged it?

[kieselguhr]

Originally Posted by SearChart

?! This makes no sense. He was at the water park, probably sliding and banged it into something, how would that be Rolex's fault?



Some people act so entitled... Unbelievable.

I just bought a new watch that’s under 5 year warranty. I’m going to drag my Rolex through gravel, sand, and concrete. The watch will be shredded but It Rolex fault for shoddy workmanship so I will have them service FOC. Bas will you do this FOC service for me?

[r_afficionado]

Originally Posted by bigdavep

Thats totally different. Nothing you did would have made the coronet come off the dial, I'm assuming there wasn't any massive dings in the case etc, it obviously was never stuck on properly in the first place. The OP clearly states HE damaged it at a waterpark. How can you hold Rolex responsible when the OP admits HE damaged it?

My point is a Rolex should be tough enough to deal with everyday things. This tool watch, his in particular should be able to absorb a waterpark outing. Unless he dropped it off the platform. Otherwise, he was just going down water slides made of plastic. In my op. It should be covered under warranty if he sent it to RSC for service. Is all...

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[GradyPhilpott]

It's an unfortunate situation, but in the grand scheme of things, it's hardly a problem at all.

A Rolex-certified watchmaker can fix this in a few minutes and at a minimal cost.

This is not a warranty issue.

I'm just repeating the cogent comments already posted.

[r_afficionado]

OP, did you get it fixed? If so under warranty or did you pay to get fixed? If paid how much did it set you back?

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[Rashid.bk]

It’s hilarious how the aluminum bezel mob always brings out their pitchforks and torches for a good ole town hall ceramic bezel lynching.
At this point in time Rolex has sold well over a million watches with ceramic bezels with literally only a handful(literally a dozen or so) of issues listed on the worlds most popular Rolex forum. That is incredible to me. Those types of numbers make for a successful outcome by a large margin.

These threads aren’t made to argue which is better, it’s just a member asking advice and help, period. No one needs to hear about aluminum bezels and five digit models, goodness gracious. Have y’all ever considered that if we wanted an old flimsy feeling Rolex, WE WOULD LITERALLY BUY THAT.

Some of us just don’t want a five digit aluminum bezel tuna can clasp rough and tumble TOOOOOOL WATCH, lmao. We actually want and prefer this thing y’all don’t like. I will continue to prefer the ceramic bezel over aluminum any day and it’s not only the bezel. It’s the maxi dial, the maxi case, solid end links, glidelock clasp and the real horror that gets you guys really going “pcls”. I’ve had the chance to own aluminum bezels and by far I now prefer the ceramics.
Nonetheless, Rolex isn’t going back, ceramic bezel shiny luxury watches is the future. While a Rolex is still as robust, dependable and tough as ever, it has long since stopped being a tool watch.
Even in the 60/70s, a Rolex was very expensive, usually one to two months salary, not the usual watch a working man went to buy to beat up for work. If it was truly used as a tool watch it was because there literally wasn’t an option, a dive watch in the 60’s was literally the only commercially available dive timing device. Today a dive watch is obsolete, even JCB, one of the last true mechanical watch revolutionaries says, the watch isn’t about telling time today, it’s about the emotion and beauty.

Bas answered the op, it was a simple and inexpensive fix. Even if it wasn’t, just like owning a Porsche or BMW, it’s the cost of ownership, insurance is higher maintenance is higher service is higher, want cheap and inexpensive, get a Toyota Corolla.
Besides, the real irony is that what happened here had nothing to even do with ceramic bezels, it was just and accident that could have happened to any bezel assembly if banged hard, and it’s not Rolex’s fault or warranty issue, it’s user error and an accident. It happens...

[77T]

Originally Posted by Rashid.bk

...the real irony is that what happened here had nothing to even do with ceramic bezels...

Yes agree the insert material had nothing to do with the entire bezel coming off.

But Aluminum is much better...

Rolex never had one chip or fracture - never ever...



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[mannyv11]

Originally Posted by r_afficionado

My point is a Rolex should be tough enough to deal with everyday things. This tool watch, his in particular should be able to absorb a waterpark outing. Unless he dropped it off the platform. Otherwise, he was just going down water slides made of plastic. In my op. It should be covered under warranty if he sent it to RSC for service. Is all...

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tool watch or not you're not supposed to go banging it against things. Him going to a waterpark is fine it can handle the pressure of hitting the water at high speeds etc, but hitting the watch against hard surfaces is exactly everyday abuse.

Ceramic inserts or old aluminum inserts these things happen and have happened, it is not on rolex to teach you how to take care of a watch.
The older submariners which were the definition of tool watch had this happen as well it was just cheaper to fix back then with the aluminum insert in lieu of ceramic and that is only if you actually need a new ceramic insert.

[Bluepilot15]

I’m adding water parks to the not safe thread!

[Dirt]

Originally Posted by Rashid.bk

It’s hilarious how the aluminum bezel mob always brings out their pitchforks and torches for a good ole town hall ceramic bezel lynching.
At this point in time Rolex has sold well over a million watches with ceramic bezels with literally only a handful(literally a dozen or so) of issues listed on the worlds most popular Rolex forum. That is incredible to me. Those types of numbers make for a successful outcome by a large margin.

These threads aren’t made to argue which is better, it’s just a member asking advice and help, period. No one needs to hear about aluminum bezels and five digit models, goodness gracious. Have y’all ever considered that if we wanted an old flimsy feeling Rolex, WE WOULD LITERALLY BUY THAT.

Some of us just don’t want a five digit aluminum bezel tuna can clasp rough and tumble TOOOOOOL WATCH, lmao. We actually want and prefer this thing y’all don’t like. I will continue to prefer the ceramic bezel over aluminum any day and it’s not only the bezel. It’s the maxi dial, the maxi case, solid end links, glidelock clasp and the real horror that gets you guys really going “pcls”. I’ve had the chance to own aluminum bezels and by far I now prefer the ceramics.
Nonetheless, Rolex isn’t going back, ceramic bezel shiny luxury watches is the future. While a Rolex is still as robust, dependable and tough as ever, it has long since stopped being a tool watch.
Even in the 60/70s, a Rolex was very expensive, usually one to two months salary, not the usual watch a working man went to buy to beat up for work. If it was truly used as a tool watch it was because there literally wasn’t an option, a dive watch in the 60’s was literally the only commercially available dive timing device. Today a dive watch is obsolete, even JCB, one of the last true mechanical watch revolutionaries says, the watch isn’t about telling time today, it’s about the emotion and beauty.

Bas answered the op, it was a simple and inexpensive fix. Even if it wasn’t, just like owning a Porsche or BMW, it’s the cost of ownership, insurance is higher maintenance is higher service is higher, want cheap and inexpensive, get a Toyota Corolla.
Besides, the real irony is that what happened here had nothing to even do with ceramic bezels, it was just and accident that could have happened to any bezel assembly if banged hard, and it’s not Rolex’s fault or warranty issue, it’s user error and an accident. It happens...

True enough.

Even Colonel Kurtz had problems with his rotating Rolex bezel

[exador]

Leave the bezel off. Makes it worth (a lot) more