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View Poll Results: Have you brought your AP into service within the first 5 years due to an issue? | |||
Yes |
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25 | 48.08% |
No |
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24 | 46.15% |
I don’t own an AP |
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3 | 5.77% |
Voters: 52. You may not vote on this poll |
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#1 |
"TRF" Member
Join Date: Mar 2020
Location: USA
Posts: 1,133
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Have you brought your AP into service?
Curious about the reliability of AP. I’ve seen some threads about some mechanical issues that I’m a bit surprised about.
If you own an AP, can you state whether you’ve brought your AP into service for an issue within the first 5 years of ownership? |
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#2 |
"TRF" Member
Join Date: Nov 2017
Location: Bali
Posts: 156
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So i bought 15450 2019 in japan, but I live in HK. one of screw in the clasp is gone. then i brought it into AP boutique in central. luckily HK has AP service center. only waited for 6 days surprisingly they replace whole clasp with new unit
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#3 |
"TRF" Member
Join Date: Jan 2012
Real Name: Jon
Location: Iowa
Posts: 288
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I haven't yet but I need to send my Diver in. It appears some water may have somehow gotten under the sapphire. Either that or I can't seem to get the exterior water spots out.
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#4 |
2024 Pledge Member
Join Date: Jun 2021
Location: Merica
Posts: 1,315
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No problemo
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#5 |
"TRF" Member
Join Date: Mar 2021
Location: USA
Posts: 1,437
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No service, but I've contacted AP Clearwater a few times (quoted a bracelet and bought a 1.5 link) and they were great to deal with
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#6 |
2024 Pledge Member
Join Date: Oct 2014
Real Name: Chadri
Location: LI, NY
Watch: 116610LV
Posts: 11,357
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I had an Offshore chrono from around 2016 that needed 3 visits within the first year. I've owned several APs since then and never had any other experiences even close. Not sure if you're going to get a decent read on overall reliability from this poll.
I will say though if you want the best reliability in the "luxury" market, just stick with Rolex. |
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#7 |
"TRF" Member
Join Date: Dec 2012
Real Name: Ash
Location: UK
Watch: AP Royal Oak
Posts: 4,544
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I had a rose gold offshore from new bought at an AD, the watch was perfect right up until the 5 year mark when the accuracy became very poor. I sent the watch to AP and it came back perfect.
Sent from my iPhone using Tapatalk |
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#8 |
2024 Pledge Member
Join Date: Oct 2014
Location: Florida/Canada
Posts: 1,304
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2 1/2 year old 15500ST in service right now for the minute hand lagging behind.
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#9 |
2024 Pledge Member
Join Date: Aug 2008
Posts: 5,430
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Superb service from AP service center. Would highly recommend for folks to send in timepieces.
__________________
2 FACTOR AUTHENTICATION ENABLED. |
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#10 |
"TRF" Member
Join Date: Apr 2011
Posts: 1,247
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knock on the wood and no issues so far with AP.
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#11 |
"TRF" Member
Join Date: May 2018
Location: sf
Watch: 15450ST
Posts: 541
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i did have to send mine in for a service last year, after about 2-2.5yrs of literally daily use since i got it in 2018. obviously not thrilled i had a strange issue with the watch stopping at random, but they took care of it pretty quickly, much faster than they had quoted me for (and for free obviously since it’s still under warranty) so all in all i’d say it was a good experience due to how well they handled it for me.
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#12 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Nov 2010
Location: North Carolina
Watch: Rolex/Others
Posts: 46,674
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No ownership experience but have read good things about the service.
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#13 |
"TRF" Member
Join Date: Jun 2012
Location: Europe/Asia
Watch: AP/Rolex
Posts: 1,323
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The Rotor on my 1.5 year old 15500 seems to not be efficient in winding the main spring as getting 1-2 days max power reserve after a long wear. Other day only last about 3 hours after 2 days of wear. So looking to bring it in for warranty service next time I visit AP.
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#14 |
"TRF" Member
Join Date: Oct 2018
Location: UK, Asia
Posts: 228
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I have 3 Royal Oaks. 2 are perfectly fine, but my 15400 had movement problems twice within a span of one year. Now that it has had a movement replacement it seems fine.
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#15 |
"TRF" Member
Join Date: Sep 2018
Location: East Coast USA
Posts: 477
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Had 3 ROO’s, 2 42mm and one 44mm. All 3 no issues
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#16 |
"TRF" Member
Join Date: Jan 2011
Location: ny
Watch: yacht master
Posts: 945
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Had 3 roos, one 42 and 2 44mms. All with same movement, all sent back. One of them 3 times. I must say there service is AMAZING though!
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