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Old 24 May 2024, 02:36 PM   #1
Cauhauna
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116500 Needs Service

Hi TRF,

My 116500 needs service; it is losing 20-30 seconds per day after running well for several years.

it is very important to me that only the movement is serviced and that the watch remains completely unpolished.

I've read horror stories about RSC polishing watches even when asked not to.

I'm seriously considering an independent. Is Phillip Ridley or a place like Rolliworks my best bet to make absolutely sure this watch doesn't get polished during service?


All guidance welcome
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Old 24 May 2024, 04:13 PM   #2
eightball76
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I had my 116500 serviced by RSC, I requested no polish as the watch was in pretty good condition and I prefer the "used" look. The watch came back unpolished and serviced as requested.
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Old 24 May 2024, 04:20 PM   #3
DaytonaAllDay
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Send it to Dallas RSC and request a no polish movement service only. They will honor your request.
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Old 24 May 2024, 05:55 PM   #4
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Quote:
Originally Posted by Cauhauna View Post
Hi TRF,

My 116500 needs service; it is losing 20-30 seconds per day after running well for several years.

it is very important to me that only the movement is serviced and that the watch remains completely unpolished.

I've read horror stories about RSC polishing watches even when asked not to.

I'm seriously considering an independent. Is Phillip Ridley or a place like Rolliworks my best bet to make absolutely sure this watch doesn't get polished during service?


All guidance welcome
Very unusual for the cal 4130 to lose like you say 20-30 seconds a day, and out of the countless millions of watches serviced and polished by RSC. Perhaps a very very tiny few had any Problems whatsoever, my own personal working tool watch 16600 SD has been serviced and polished by 4 different RSC world wide and now almost 25 years old and still looks good today.
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Old 24 May 2024, 06:25 PM   #5
magnet_UK
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As others have said just request no polish. My Sub went to the RSC 2 weeks ago and I had this email from the AD.

Quote:
This is just to confirm that the repair to your watch is going ahead under the automatic proceed you left with us.

It will receive a full service of the movement , the total will be £730 less your original deposit.

They have also confirmed that your watch will not be refurbished as instructed.
Didn't ask for a polish as it's still in excellent condition and I've got no intentions of selling so I didn't see the point.
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Old 24 May 2024, 07:05 PM   #6
996marty
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Take it to a good independent and get just the work done that you require
I’m sure if you do a search the same names like the ones you mentioned crop-up a lot and come highly recommended
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Old 24 May 2024, 09:53 PM   #7
1William
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I have serviced Daytona's before and had good experiences with both New York and Dallas.
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Old 24 May 2024, 10:50 PM   #8
ozwatchguy
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To be honest if you wear it in rotation with other watches I wouldn’t even bother sending it in - but if it’s your daily different story, ask for no polish and hope they listen


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Old 24 May 2024, 11:54 PM   #9
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RSC and let them know no polish.
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Old 25 May 2024, 01:06 AM   #10
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Ive used RSC Dallas at least a dozen times (I have 2 there right now and another going soon)
I have never had them polish any of my watches, they even discount the full service when you do not have them do a polish.
I have never had an issue.
You will list no polish on the form when you send it in and when they send you the estimate it will be listed no polish on the estimate.
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Old 25 May 2024, 01:09 AM   #11
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It’s your choice and money, but I’m only going back to Rolex, I wouldn’t buy a Porsche and let mad Ted service it, up to you my friend ..
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Old 25 May 2024, 09:01 AM   #12
Finley
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Quote:
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Ive used RSC Dallas at least a dozen times (I have 2 there right now and another going soon)
I have never had them polish any of my watches, they even discount the full service when you do not have them do a polish.
I have never had an issue.
You will list no polish on the form when you send it in and when they send you the estimate it will be listed no polish on the estimate.
What does RSC Dallas usually charge for a routine service?
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Old 25 May 2024, 09:52 AM   #13
ROlesorusLEX
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Quote:
Originally Posted by Cauhauna View Post
Hi TRF,



My 116500 needs service; it is losing 20-30 seconds per day after running well for several years.



it is very important to me that only the movement is serviced and that the watch remains completely unpolished.



I've read horror stories about RSC polishing watches even when asked not to.



I'm seriously considering an independent. Is Phillip Ridley or a place like Rolliworks my best bet to make absolutely sure this watch doesn't get polished during service?





All guidance welcome
To answer your question, I have used Ridley a few times, he is absolutely recommended. He will contact you personally by phone and go over everything you want and everything he thinks the watch needs. He will also send you pictures of the service as it goes along if you desire it.

Have used Rolliworks, got average service. Nothing bad, nothing superlative.

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Old 25 May 2024, 08:28 PM   #14
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I recently sent my Deepsea to the service center. Came back quickly, no issues, no polish. Send to Rolex. Get the warranty. They stand behind their work. This notion of going to a third party instead is absolutely absurd
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Old 25 May 2024, 08:34 PM   #15
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Just be sure to let the RSC know "No Polish".
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Old 25 May 2024, 09:46 PM   #16
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Sounds like you’ve got great advice above.

Good luck OP
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Old 26 May 2024, 12:31 AM   #17
Cauhauna
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Thanks, all.
To RSC Dallas she shall go.
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Old 26 May 2024, 10:14 AM   #18
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Pick up my DSSD from the RSC Dallas, polished no issues. Very happy.
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Old 26 May 2024, 11:39 AM   #19
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Quote:
Originally Posted by Cauhauna View Post
. . .

I'm seriously considering an independent. Is Phillip Ridley or a place like Rolliworks my best bet to make absolutely sure this watch doesn't get polished during service?


All guidance welcome
If this truly worries you then I will go against many of the others and suggest that you bypass the RSC and go independent; Phillip Ridley is a good choice.

With Ridley you can speak directly to him and decide exactly what you want. You will never be in that situation with the RSC. As you say, by the time the watch gets to the actual tech doing the job, sometimes a routine refinish is done before anybody checks the paperwork.

I don't know why it is important to you, but if so, do what you can to ensure you get what you want with the least hassle; some things you can't undo.
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Old 26 May 2024, 09:11 PM   #20
ecdc
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When mine requires service, if I request it and pay for it, will Rolex (USA) replace the original crystal with one of the new Daytona crystals that has AR coating on the underside?
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Old 26 May 2024, 09:51 PM   #21
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What is the routine service cost at RSC for a Daytona???
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