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ROLEXROLEXROLEXROLEXROLEXROLEX
ROLEXROLEXROLEXROLEXROLEXROLEX
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#61 | |
"TRF" Member
Join Date: Oct 2020
Location: Liverpool UK
Posts: 231
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Quote:
There is a lost and stolen watch register which should have been checked prior to any sale. The majority of insurance companies will place the watch on this if it's reported as stolen. I'm with you, I wouldn't want another watch from that company. Fingers crossed everything works out. |
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#62 |
2024 Pledge Member
Join Date: Jan 2022
Location: Canada
Watch: Sub| DJ41| 79540
Posts: 1,336
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Has the OP heard anything from the dealer?
Sent from my iPhone using Tapatalk |
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#63 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Jul 2013
Real Name: Brian (TBone)
Location: canada
Watch: es make me smile
Posts: 76,372
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#64 | |
2024 Pledge Member
Join Date: Jan 2017
Location: The States
Watch: Cosmograph Daytona
Posts: 7,234
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Quote:
I am always amazed when I see a listing for a 12xxxx model without papers. Come on man. Would never consider buying in-production models without papers. |
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#65 |
"TRF" Member
Join Date: Sep 2018
Location: Germany
Posts: 40
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Hi,
I sent an email to the Munich dealer on Monday night, and no answer after two business days. I included a read receipt for the email, and no receipt received. It is a holiday here in Bavaria tomorrow, so I will wait until Friday and send them another note. On Monday, I guess I will send a registered letter to the store, and then look up a local lawyer. I will also look to see if I still have the original Chrono24 ad that I printed and took with us to the store in 2019. Maybe I should have recognized a bad sign when the sales lady asked if I had contacted their store via Chrono24 and I send no, we just decided to print the Chrono24 ad and take a drive to Munich. She said they would have had to pay Chrono24 a commission if I had contacted the store via the Chrono24 web. I will see if I can get the police report from Köln. I would like to see that the serial number on the report matches with my watch. I want to exclude any possible mistakes in the original 2017 Spanish report or a mistake by Rolex. It could be that the error is not with the Munich store, even though that is beginning to look unlikely, but I want to verify as much as I can. From my point of view, I think the Munich store should have at least responded to my email saying they are sorry for the issues and they will quickly look into the issue and start their own check. The silence from the store is a bit ominous. I reread my previous post, and in regards to the other watch I bought, I bought it from a different dealer in Germany, but I did use the Chrono24 website, so the transaction is officially registered with them. I will have that watch checked at my local AD soon. It has a five year warranty that ends this year, so maybe they can see if it needs any service and they can check the Rolex database for that watch. I thought I had better validate that watches lineage now, and not five or ten years from now. I also wonder if I will be contacted by the local police to see where I acquired the two tone bluesy watch. In theory, the Munich store should have a record as to who sold them the watch. Not to make this post too long, but … this has been a disappointing experience, and it has soured my wife and I to the Rolex bluesy. My wife bought me my Sub in December 1990 as an engagement gift, and then in the summer of 1991 we moved to Bermuda for a few years for a work contract. She spotted a two tone blue sub at a store there and always wanted to get one for me. She bought this one for me for our 30th anniversary. She bought it a few years early, so I only used it occasionally until our anniversary. If we do get our money back, I doubt we will replace it with another bluesy. She did see a blue sky-dweller recently though :) Anyways, certainly a long post. I will update this thread as the situation evolves. Thanks, Ken |
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#66 |
"TRF" Member
Join Date: Dec 2023
Location: At home
Watch: 226570
Posts: 197
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Best of luck to you
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#67 |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Dec 2010
Real Name: PaulG
Location: Georgia
Posts: 41,581
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Sorry to learn it was indeed stolen.
The seller who put it on Chrono24 may be stranded on the deal. What I mean is the person/dealer from whom he got it might "stiff" him. Since the deal was years ago, they may refuse to refund your money. On the second watch, your AD can't check with Rolex. He would send it to the RSC like he did with the first one. I see it was bought from a different Chrono24 dealer so hope you have better luck. When these things happen, getting a refund is like a game of musical chairs. Hope you aren't the one left out. The dealer should make you whole since dealing in secondary Rolex market has stolen goods baked into the inventory costs. There is just no way for a dealer to definitively check a serial number. The registries on the Internet aren't true NCIC-quality databases. Sent from my iPhone using Tapatalk Pro
__________________
Does anyone really know what time it is? |
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#68 |
"TRF" Member
Join Date: Dec 2021
Location: US
Posts: 2,109
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Sorry to hear about this mess. I would hope that this Munich dealer will verify the paperwork of your purchase and refund you the purchase price. Selling stolen watches is not a reputation that a jewelry store wants.
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#69 |
"TRF" Member
Join Date: Sep 2018
Location: Germany
Posts: 40
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I paid the £10 for a search on the Watch Register, but the watch serial number is not on their database. I guess it is only on the Rolex database. I was hoping it would be in the Watch Register DB since the website indicates they would follow-up on any watches that were found in a search with the seller.
I guess if the Munich dealer checked using this database, the watch would have shown as no issues back in 2019. Rolex should make their theft/lost database accessible so it can be checked, even if it is a chargeable search. Ken |
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#70 | |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Jul 2012
Real Name: Kat
Location: CA, USA
Watch: 126233 Wimbledon T
Posts: 6,943
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Quote:
Have you contacted the seller yet? We are all invested now, and want to make sure you are reimbursed. If not, the seller should be named, so anyone who sees this thread knows to avoid them. Kat Sent from my iPad using Tapatalk |
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#71 | |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Dec 2010
Real Name: PaulG
Location: Georgia
Posts: 41,581
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Quote:
Sent from my iPhone using Tapatalk Pro
__________________
Does anyone really know what time it is? |
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#72 |
"TRF" Member
Join Date: Sep 2007
Real Name: Cau
Location: Georgia
Watch: 116500
Posts: 759
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it used to be public - no longer :(
__________________
116610LN | 226570 Polar | 326934 Blue | 116500 White 2FA Enabled |
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#73 | |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Jan 2018
Real Name: Mike
Location: Illinois
Watch: BLNR VTNR PAM 915
Posts: 1,909
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Quote:
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#74 |
"TRF" Member
Join Date: Sep 2021
Location: CA
Watch: 126710 BLNR
Posts: 64
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I haven’t done it, but if I bought grey, I would never send my watch to RSC and would use LA Watch Works, Rolliworks, etc.
Too much risk for the negligible upside in service you would get from RSC. |
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#75 | |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Jul 2012
Real Name: Kat
Location: CA, USA
Watch: 126233 Wimbledon T
Posts: 6,943
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Quote:
May I just say you have a wonderful wife. I do see a blue Skydweller in your future. It is troubling that the dealer has not responded to your email. Keep sending them, and if you don’t get a response, hire an attorney. How awful that you have to go through this. Keep your chin up! I had a 5 digit Sub date stolen, and was never made whole, so I know the feeling. Kat Sent from my iPad using Tapatalk |
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#76 | |
"TRF" Member
Join Date: Sep 2018
Location: Germany
Posts: 40
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Quote:
I sent the dealer a second email today as well as contacting Chrono24. Someone working at the Munich dealer responded this afternoon to my email that I sent Monday night. They said the owners of the store were on holidays this week and they will get back to me when they return on Monday. It was a holiday in this area on Thursday, so not unusual for people to add a few days and take the entire week. At least they responded. Thanks, Ken |
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#77 |
"TRF" Member
Join Date: Jun 2012
Location: Lakeville, MN
Watch: 126610LN Finally!
Posts: 390
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#78 | |
2024 Pledge Member
Join Date: Aug 2014
Real Name: Francisco
Location: San Juan, PR
Watch: Is Ticking !
Posts: 25,008
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Quote:
Hope the Seller makes the right thing and reimburse you on the purchase Ken ![]() Sent from my iPhone using Tapatalk Pro
__________________
Francisco ♛ 16610 / 116264 Ω 168.022 / 2535.80.00 / 310.30.42.50.01.002 Zenith 02.480.405 2FA security enabled |
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#79 |
"TRF" Member
Join Date: Oct 2021
Location: Amsterdam
Posts: 35
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I’m curious, is it possible to send an official request through Rolex AD’s to check the serial number before providing watch for the service? If the watch has been purchased without papers and the number is compromised what Rolex could confirm, the owner of such watch may just service them with independent watchmakers without a risk of confiscation.
In some countries, there is a concept of “legitimate buyer” which removes any responsibility for buying a stolen item if new owner didn’t know or could not know that the item was stolen at the moment of purchase. After expiration of a certain limitation period, the new buyer gets full and clean title to the item. With Rolex it seems a complete legal mass as the watch was reported stolen in Spain, repurchased in Germany and the actual watch might have been physically located in Switzerland or in the EU country outside of Germany. The outcomes of the situation with OP are very clear. Either not to buy watch without papers or, if bought, do not send to Rolex for service unless have no solid prove that it’s serial number is clean. |
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#80 | |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Jul 2012
Real Name: Kat
Location: CA, USA
Watch: 126233 Wimbledon T
Posts: 6,943
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Quote:
How was that helpful to the OP? His watch, that he bought in good faith, from a brick and mortar store, was confiscated by RSC, when sent for service. Kat Sent from my iPad using Tapatalk |
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#81 | |
"TRF" Member
Join Date: Oct 2021
Location: Amsterdam
Posts: 35
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Quote:
I see the sequence in the following way: 1. You have the watch purchased without documents; 2. There is a need for service; 3. You apply to Rolex with a request to check if the number of the watch should be of an any concern (e.g. you are asking about the watch you are intending to acquire); 4. If you get a response that the watch with the specific number is compromised, you go to an independent watchmaker for service; 5. If the watch is clean, you can provide it to AD for service and sleep well. Nothing could help OP here, but this discussion could help others not have the same problem in future. NB. Most of my watches (currently all Rolexes) are from AD. I bought only 3 from grey dealers. Two of them were unworn with stickers and one 116510LN preowned with a big polished scratch which I noticed much later. Some time ago I was looking for a pre ceramic white dial Daytona without documents for a juicy price. My thought were, if I bought it, to immediately bring to my AD for the service. After reading this thread, that way of thinking seems to be not right. |
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#82 | |
2024 ROLEX SUBMARINER 41 Pledge Member
Join Date: Jul 2012
Real Name: Kat
Location: CA, USA
Watch: 126233 Wimbledon T
Posts: 6,943
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Bad sign, serial number issue
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Rolex will not let individuals check to see if their watch is on their stolen registry!!! Kat Sent from my iPad using Tapatalk |
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#83 | |
"TRF" Member
Join Date: Jun 2012
Location: Lakeville, MN
Watch: 126610LN Finally!
Posts: 390
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Quote:
Everyone wins? ![]() |
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#84 |
"TRF" Member
Join Date: May 2018
Location: United Kingdom
Watch: 16302 Rolex OP
Posts: 760
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Rolex should have a global service that you can pay to check before purchasing.
__________________
Rolex Datejust 16203 Omega Seamaster Professional 300m Tudor BB GMT Luch one hand |
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#85 |
Banned
Join Date: Feb 2023
Location: USA
Posts: 375
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#86 |
"TRF" Member
Join Date: Sep 2018
Location: Germany
Posts: 40
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Hi,
I have received a response from Rolex Köln to the email I sent them last week. I am glad that Rolex took the time to reply. It appears I will get an official letter detailing the theft. If I need to hire a lawyer, I can give them these documents. I have not had a response to the email I sent Chrono24 yet, and no response back from the manager of the Munich store. I was told they would be returning this week. Translation of the email from Rolex. (I removed the name of my local AD since they are just caught in the middle) ------------------------------------------- We regret to hear of the circumstances that have arisen for you. In this context, I would first like to point out that Rolex does not release any information about the theft entries to third parties. The online portal you mentioned therefore does not communicate any official data from Rolex. As you did not hand in the watch in person, we ask for your understanding that we cannot give you any detailed information due to the GDPR. However, we can confirm the information from (my local AD) that an international theft has been reported for this watch and will be picked up by the police this week. We will send the seizure report with a corresponding letter to the (my local AD) and they will certainly contact you regarding the handover of the documents. We hope that this information can help and remain with best regards from Cologne. ---------------------------------- Ken |
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#87 |
"TRF" Member
Join Date: Dec 2012
Real Name: Cam
Location: North of 49th
Watch: Rolex/Grand Seiko
Posts: 1,876
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Exactly my thoughts…if you find out you bought stolen property and still keep it, IMHO you are no better than the thieves.
__________________
16618 126710BLRO 116500 LN (White) 228235 228239 SBGK002 |
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#88 | |
"TRF" Member
Join Date: Dec 2023
Location: At home
Watch: 226570
Posts: 197
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Quote:
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#89 | |
"TRF" Member
Join Date: Oct 2009
Real Name: Harold
Location: Richmond, Va
Posts: 797
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Quote:
__________________
Instagram @MechanicalLuxury |
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#90 |
"TRF" Member
Join Date: Sep 2018
Location: Germany
Posts: 40
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Hi,
The Munich dealer said they will give me a full refund. I received the police seizure report from my local AD last week and that was sent to the Munich dealer. I am hoping to get a refund within a week or so. I will update once the money has arrived in my account. It is looking good so far. Ken |
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