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Old 16 August 2024, 08:48 AM   #1
Rocky Hockey
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Rolex Back From AD Servicing

After my 2009 116710LN experienced a significant internal malfunction, I brought it to my Denver-area based AD for a full service.

The AD gave the option to send to RSC or service in-house at their Rolex Certified Service Center. Same price list.

The last time I had a Rolex serviced with this AD, they referred to their service center as a branch of the Dallas RSC. This time they made no such connection. Nevertheless, my previous service experience with this AD was better than my experience with the Dallas RSC (similar but the AD seemed to understand what I meant by ‘light’ polish.)

I picked up my watch today, in this fancy little pouch. The Rolex warranty card, which looks blank, is NFC enabled, so, when placing it near my phone, brought me to the Rolex website with all the details of my recent service, including the serial number of my watch.

I did opt for the light polish. Life is short. Completely overhauled and a new crystal, it’s looking pretty pristine in my humble opinion. More importantly, it’s working great!






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Old 16 August 2024, 09:01 AM   #2
Bald Angus
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What was the significant internal malfunction?


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Old 16 August 2024, 09:11 AM   #3
sportsfan0704
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Quote:
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What was the significant internal malfunction?


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Might not have been one. This watch is 15 years old
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Old 16 August 2024, 09:16 AM   #4
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Excellent outcome.
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Old 16 August 2024, 09:27 AM   #5
Rocky Hockey
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Quote:
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What was the significant internal malfunction?


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When adjusting the hour hand (jump mode), it stopped jumping (hour to hour) and just kind of moved smoothly - it would stay wherever I left it. It would then only move sporadically, then not at all. Also, it lost about 15 seconds a day. It was probably long overdue for service.


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Old 16 August 2024, 09:29 AM   #6
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Quote:
Originally Posted by Rocky Hockey View Post
When adjusting the hour hand (jump mode), it stopped jumping (hour to hour) and just kind of moved smoothly - it would stay wherever I left it. It would then only move sporadically, then not at all. Also, it lost about 15 seconds a day. It was probably long overdue for service.


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Yep, I thought so. It's a very early 116710LN. Originally released in 2008. At that time, Rolex had not "honed" in the cal. 3186. The jumper hour spring module has been known to have issues on the early 3186 calibers.
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Old 16 August 2024, 09:37 AM   #7
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Looks great, will be good for many years to come.
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Old 16 August 2024, 10:11 AM   #8
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Your new crystal might have AR underneath now!
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Old 16 August 2024, 10:12 AM   #9
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Looks good.
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Old 16 August 2024, 10:21 AM   #10
Rocky Hockey
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Quote:
Originally Posted by 0nly5iv3Digits View Post
Yep, I thought so. It's a very early 116710LN. Originally released in 2008. At that time, Rolex had not "honed" in the cal. 3186. The jumper hour spring module has been known to have issues on the early 3186 calibers.

That’s interesting. Makes sense. As a kid, I remember my dad saying not to purchase a new car in its first model year, for the same reason. Of course, that was the ‘70s. Too bad they don’t have recalls on watches.


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Old 16 August 2024, 10:28 AM   #11
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Looks good as new to me! Enjoy!


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Old 16 August 2024, 10:32 AM   #12
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Looking good
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Old 16 August 2024, 11:01 AM   #13
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Nice! Looks great!


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Old 16 August 2024, 05:46 PM   #14
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Looks like a brand new watch now wear it in good health for many years to come.
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Old 16 August 2024, 06:00 PM   #15
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Box Fresh!
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Old 16 August 2024, 06:19 PM   #16
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That could be new. Nice result.
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Old 16 August 2024, 07:25 PM   #17
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Looks great! You should be set for quite a while now.
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Old 16 August 2024, 07:27 PM   #18
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Very nice, good as new
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Old 16 August 2024, 08:28 PM   #19
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Looks good!
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Old 16 August 2024, 08:46 PM   #20
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Bravo
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Old 16 August 2024, 09:25 PM   #21
1William
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Looks great. I like this model.
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Old 16 August 2024, 09:32 PM   #22
Sunny Arizona
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Which AD and what was turnaround time?



Quote:
Originally Posted by Rocky Hockey View Post
After my 2009 116710LN experienced a significant internal malfunction, I brought it to my Denver-area based AD for a full service.

The AD gave the option to send to RSC or service in-house at their Rolex Certified Service Center. Same price list.

The last time I had a Rolex serviced with this AD, they referred to their service center as a branch of the Dallas RSC. This time they made no such connection. Nevertheless, my previous service experience with this AD was better than my experience with the Dallas RSC (similar but the AD seemed to understand what I meant by ‘light’ polish.)

I picked up my watch today, in this fancy little pouch. The Rolex warranty card, which looks blank, is NFC enabled, so, when placing it near my phone, brought me to the Rolex website with all the details of my recent service, including the serial number of my watch.

I did opt for the light polish. Life is short. Completely overhauled and a new crystal, it’s looking pretty pristine in my humble opinion. More importantly, it’s working great!






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Old 16 August 2024, 10:10 PM   #23
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That is a great reference and it looks in tip-top shape.
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Old 16 August 2024, 10:17 PM   #24
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Looks sharp!
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Old 16 August 2024, 11:15 PM   #25
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Seems you made the right decision. Looks great!

Kat


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Old 16 August 2024, 11:23 PM   #26
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Looking great.
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Old 17 August 2024, 12:26 AM   #27
Apdl
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Looking minty, I am looking forward to my first service solely for the free pouch (that comes with the $800+ service)
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Old 17 August 2024, 12:30 AM   #28
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Beautiful watch! Enjoy it!
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Old 17 August 2024, 01:03 AM   #29
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Looks great!
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Old 17 August 2024, 01:53 AM   #30
SublimeZ06
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Quote:
Originally Posted by 0nly5iv3Digits View Post
Yep, I thought so. It's a very early 116710LN. Originally released in 2008. At that time, Rolex had not "honed" in the cal. 3186. The jumper hour spring module has been known to have issues on the early 3186 calibers.

I believe the original 116710LN was released in 2007.
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