Rolex DeepSea - SeaDweller RSC Service Estimate....

[johnk]

OP here with an update..

WOW, my Deep Sea SeaDweller is done.. 11 days from receipt to completion!

I shipped it to the Dallas RSC via Fedx on 11-Sept, they received it on 12-Sept, and I just received the completion email.

The price was exactly the $900 they quoted. I called in and provided my credit card info and it appears I will have it back tomorrow via Fedx Overnight service.

I'll update again when the watch arrives...


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[omar10213245]

Yes, Dallas RSC is very efficient these days. I shipped them my 116618LB gold sub on Sept 6th, they received on Monday the 9th, and I just got the email today that they're finished with it. I just got off the phone with them, paid over the phone, and they're going to ship it out either today or tomorrow, so I should have it back by Wednesday at the latest. This mirrors my experience earlier this Summer when I sent in my Z-blue Milgauss, it took about 3 weeks from the time I sent it off, until the time it came back to me. And of course they did a fantastic job, looked/felt brand new.

[HiDive]

Originally Posted by Old Expat Beast

Will they give it the full-depth pressure test?

Of course they do, because you'll need that to be sure it won't leak when you go on your next 10,000 to 15,000 ft SCUBA dive.

[travisb]

Originally Posted by johnk

OP here with an update..

WOW, my Deep Sea SeaDweller is done.. 11 days from receipt to completion!

I shipped it to the Dallas RSC via Fedx on 11-Sept, they received it on 12-Sept, and I just received the completion email.

The price was exactly the $900 they quoted. I called in and provided my credit card info and it appears I will have it back tomorrow via Fedx Overnight service.

I'll update again when the watch arrives...


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Wow! That was quick! Looking forward to pictures once you have it back.

[1William]

Good news.

[johnk]

OP back. My DSSD arrived via Fedx this morning. 12 days from my wrist to back on my wrist. The watch appears brand new. Even though this was one of my daily wear Rolexes and ~8 year old there was no damage, only some minor wear marks. All edges remain perfectly crisp after the service . Included was a embossed Rolex pouch. This was a perfect service experiance by the Dallas RSC. Sorry my phone didn't capture the blue on the dial....












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[KermitGang]

Was there any degradation of the crown on the clasp? I’m so nervous to send a watch in for service as I am afraid it will wear down the crown.

[johnk]

Originally Posted by KermitGang

Was there any degradation of the crown on the clasp? I’m so nervous to send a watch in for service as I am afraid it will wear down the crown.

LOL, zero issue with the crown.

I can't image Rolex polishing the bracelet clasp to the point of wearing down that crown...

good luck...


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[KermitGang]

Thanks for the prompt and honest response!

[fozzyf18]

Any confirmation regarding HEV replacement that you mentioned in your original post that had occurred on your previous SD servicing?

[dmash]

Ima be honest…..I think Dallas RSC is awesome. I’ve sent stuff in, I’ve visited in person, always had an excellent experience. Well aside from my first send in where they didn’t tell me about the tape (I used clear) and they refused the package. But aside from that everything is always done right, efficiently, and they’re super nice. I even requested on my Sub one time that they get rehaut aligned better with the dial and they did it.

Good to hear positive experiences

Also nice to know, as the proud owner of a new 136660, that service won’t be nuts.

[rolex_DateJust]

Originally Posted by KermitGang

Was there any degradation of the crown on the clasp? I’m so nervous to send a watch in for service as I am afraid it will wear down the crown.

They currently have my 18238 Day-Date and I requested them to not polish the coronet on the clasp. Someone reached out to me before confirming the work done and they specifically told me that they spoke to the technician that would work on my watch and he agreed to my request and said he will polish everything else except the crown on the president clasp.

So far they are excellent and they have called me a few times to double check everything and went into detail about what will be done.


OP, I’m glad it worked out smooth for you! Your DS looks brand new. I can’t wait until I get my watch back. I’ll create a thread once I get it back with the details.

[johnk]

Originally Posted by fozzyf18

Any confirmation regarding HEV replacement that you mentioned in your original post that had occurred on your previous SD servicing?

While I believe it was replaced I'm not certain and I'm going to call them tomorrow for a detailed service order.

My original HEV on this watch was somewhat dull, off-color, and dark, however valve now appears more polished and matching the watch case..

On my last (2) Sea Dwellers the RSC automatically replaced the HEV as part of the service and it was called out as a line item on the repair order, but on this one, I didn't receive an 'after the fact' repair order with the watch.

So I'll call tomorrow and report back.....


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