When the SA ghosts you

[btwistround]

Got offered a root beer a few weeks back, nearly pulled the trigger. But ended up declining it.

Wasn't what I originally wanted and I got caught up with the hype and allure of the everrose.

Messaged the SA to let them know.

No response.

Left it a week and chased up. Still no response. Asked if I could transfer my deposit to the ones I originally want.

Nothing.

Not sure about the rest of the UK or even other customers in the north west UK, but my experience has been deposit required for any watches from my ad.

Maybe away. Giving it another week before I see if I can contact management.

[ratty]

What had you left a deposit on?

[Fleetlord]

huh

you left a deposit on a watch you really didn't want?

That SA may not even work there anymore. Go in the store, in person and sort this out.

[Rolexken]

AD arrogance seems to getting worse not better. In the past 5 years I’ve had a Sub, DJ31 and a YM40 from the Newcastle Goldsmiths AD and I popped in last week to enquire how often the Sub should have its waterproofing tested and they looked at me like I was a maggot crawling out of a piece of cheese lol.

[Zach69SS]

Op, forget the SA and go see management and resolve the issue. There is no need to chase any SA or be treated like this, very unprofessional. Apparently the SA is upset because you did not pick up the piece and it was probably given to another SA to sell.
I can’t believe this continues there is no reason for it?

There is no reason for this buy what you want! The CHNR is a beautiful piece one of the best looking in the GMT range. So I’m sure that they had no trouble selling it to someone else.

Cheers,

[brandrea]

I’d get my deposit back

[espanol]

Short term loans bearing no interest is a big no-no for me.

Get your money back. Call the dealer to see what’s going on.

[davek35]

I had SA that helped me out, but for some reason he never speaks to me anymore when I visit the AD. I work with someone else now, of course.

I think when he found out I was buying pieces at the AD's other location (all computer linked) he got a little upset.

[Dadswatches]

I’ll advise you head to the store, but why make a deposit for a watch you didn’t want?

[2001jesper]

Go to the store, unless its a spanish AD. Then everything is fine

[OG1982]

Forget this SA and visit the store in person. You should not be ghosted like this when making a luxury purchase. If the watch isn’t correct, the SA should understand this and not expect you to buy a watch you don’t want.

Poor behaviour by the SA. Let’s be honest, it’s not like the watch will sit in the window for the next 9 months because you didn’t want it.


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