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Old 27 March 2015, 02:37 AM   #1
Michael T
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Great experience with ST Dupont

I dropped one my Dupont in our kitchen at home on the brick floor. it would not stay open. I mailed it to their USA distributor and it came back fixed with no charge. Very well done.
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Old 27 March 2015, 10:05 AM   #2
Bisquitlips
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Lovely!!! Always glad to hear that a luxury maker of fine writing instruments stand behind their products and their customers!
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Old 29 March 2015, 01:20 AM   #3
Lion
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Quote:
Originally Posted by michael T View Post
I dropped one my Dupont in our kitchen at home on the brick floor. it would not stay open. I mailed it to their USA distributor and it came back fixed with no charge. Very well done.
That's really very nice to hear when a manufacturer stands behind their product(s) and fixes an item free of charge even when it is due to an accident by the consumer!!!

Take care…..Leo
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