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watchdrummer · 5 August 2006, 04:46 AM

Their website is awful, and no where on it can you find dealers. call the 800 number and get someone who speaks broken English. She then puts me on hold and finally comes back and identifies 1 dealer in my area--hell, I knew of 3 others. It is one thing to be "exclusive" but his is just poor and I think makes them look awful. I can only hope their craftsmanship is much better.

s7horton · 5 August 2006, 05:03 AM

The website is designed specifically that way to make you get to your AD and find out what else there is. The only people that even care about their website are people like us on this forum. We make up about 3% of the Rolex owners out there. They are designing for the majority of their buyers.

I agree with you though, I'd love to see a much better site.

JJ Irani · 5 August 2006, 05:04 AM

Quote:

Originally Posted by s7horton

The website is designed specifically that way to make you get to your AD and find out what else there is. The only people that even care about their website are people like us on this forum. We make up about 3% of the Rolex owners out there. They are designing for the majority of their buyers.

I agree with you though, I'd love to see a much better site.

Good logical arguement!!

watchdrummer · 5 August 2006, 05:14 AM

The website is designed to make you get to your dealer--huh??????? So you should call all over town and likely miss one or more--heck when you call Rolex that don't give you the correct info. It is bad system any way you look at it. I would think Alan Furman et al love it.

5 August 2006, 05:21 AM

If you want to see a great watch web site, have a look at www.panerai.com

All the models are listed with lots of pix, special editions, a photo gallery, technical info on each watch and a list of ADs in a really user-friendly interface. It's an excellent customer-centric site.

But since Rolex is Rolex, they won't change.

C.J. · 5 August 2006, 06:01 AM

Quote:

Originally Posted by s7horton

The website is designed specifically that way to make you get to your AD and find out what else there is. The only people that even care about their website are people like us on this forum. We make up about 3% of the Rolex owners out there. They are designing for the majority of their buyers.

I agree with you though, I'd love to see a much better site.

Spot on, Seth

padi56 · 7 August 2006, 06:02 PM

Yes agree there is quite a bit that Rolex could do a lot better.And what I have found the majority of the ADs have little knowledge in the products they sell.And agree with Seth the average watch forum enthusiast,have forgotten more that the average AD has learnt.

5 August 2006, 04:46 AM	#1
watchdrummer "TRF" Member Join Date: Jul 2006 Real Name: Terry Location: va Watch: TT YM TT Sub TT Da Posts: 264	Rolex needs to step up and take a swing at the 21st century Their website is awful, and no where on it can you find dealers. call the 800 number and get someone who speaks broken English. She then puts me on hold and finally comes back and identifies 1 dealer in my area--hell, I knew of 3 others. It is one thing to be "exclusive" but his is just poor and I think makes them look awful. I can only hope their craftsmanship is much better.

7 August 2006, 06:02 PM	#7
padi56 "TRF" Life Patron Join Date: Jun 2005 Real Name: Peter Location: Llanfairpwllgwyng Watch: ing you. Posts: 52,825	Yes agree there is quite a bit that Rolex could do a lot better.And what I have found the majority of the ADs have little knowledge in the products they sell.And agree with Seth the average watch forum enthusiast,have forgotten more that the average AD has learnt. __________________ ICom Pro3 All posts are my own opinion and my opinion only. "The clock of life is wound but once, and no man has the power to tell just when the hands will stop. Now is the only time you actually own the time, Place no faith in time, for the clock may soon be still for ever." Good Judgement comes from experience,experience comes from Bad Judgement,.Buy quality, cry once; buy cheap, cry again and again. www.mc0yad.club Second in command CEO and left handed watch winder

5 August 2006, 05:03 AM	#2
s7horton "TRF" Member Join Date: Oct 2005 Real Name: Seth Location: Grand Rapids, MI Watch: 16613LB, 126610….. Posts: 995	The website is designed specifically that way to make you get to your AD and find out what else there is. The only people that even care about their website are people like us on this forum. We make up about 3% of the Rolex owners out there. They are designing for the majority of their buyers. I agree with you though, I'd love to see a much better site.

5 August 2006, 05:14 AM	#4
watchdrummer "TRF" Member Join Date: Jul 2006 Real Name: Terry Location: va Watch: TT YM TT Sub TT Da Posts: 264	The website is designed to make you get to your dealer--huh??????? So you should call all over town and likely miss one or more--heck when you call Rolex that don't give you the correct info. It is bad system any way you look at it. I would think Alan Furman et al love it.

5 August 2006, 05:21 AM	#5
Atomic Guest Posts: n/a	If you want to see a great watch web site, have a look at www.panerai.com All the models are listed with lots of pix, special editions, a photo gallery, technical info on each watch and a list of ADs in a really user-friendly interface. It's an excellent customer-centric site. But since Rolex is Rolex, they won't change.

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