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Old 23 April 2013, 07:35 PM   #1
Zoran
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Rolex keeps 30 year stock?!?!

Hi Guys,

I passed to my local AD yesterday, here in Belgium, hoping they could help me sort out a 78360 bracelet for my 16520 Daytona.
I wear this watch often, and I didn't want to damage the original bracelet

First thing he asked was if it was broken, but then I showed him the watch and the bracelet has some stretch on it. Other than that the watch is in excellent condition, since it just had a complete service 2 months ago.

After a quick peek in the computer he informed me that he could order me a Brand New one from Geneva. I was shocked since I found it very hard to find an solid one on the second hand market!
He informed me that Rolex keeps a stock of parts for 30 years on their models!
This is amazing to me. I know some serious car brands that don't keep a stock for half that long and you are forced to buy non-OEM parts...

In conclusion, the bracelet should be here next week!
I will post pictures when it arrives!
This is the watch in his current condition

HAGD!
Zoran
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Old 23 April 2013, 07:39 PM   #2
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Not so amazing when you think that Rolex watches could last 50 plus years,and with many other brands like Seiko grand keeping service parts for 50 years plus.
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Old 23 April 2013, 07:42 PM   #3
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Originally Posted by padi56 View Post
Not so amazing when you think that Rolex watches could last 50 plus years,and with many other brands like Seiko grand keeping service parts for 50 years plus.
Hi Peter,
I can only say that it was a pleasant surprise that will guarantee me a life-long pleasure of waring my favorite watch!
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Old 23 April 2013, 08:08 PM   #4
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After a recent service of my 34 year old 16014 at Rolex Hong Kong, I inquired about the availability for parts in the future. They said as long as they have the parts in stock, they are available, if not, too bad they can't get. There is no time limit on parts, just availability.
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Old 23 April 2013, 08:25 PM   #5
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Originally Posted by Flyjet601 View Post
After a recent service of my 34 year old 16014 at Rolex Hong Kong, I inquired about the availability for parts in the future. They said as long as they have the parts in stock, they are available, if not, too bad they can't get. There is no time limit on parts, just availability.
Hmmm...2 different answers from 2 different AD's...
It does make sense what you are saying, but what are the criteria of stock parts?
Is it by popularity of watch when it got sold, or something else?
I wonder...
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Old 23 April 2013, 08:47 PM   #6
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What AD did you went to :)?
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Old 23 April 2013, 08:50 PM   #7
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What AD did you went to :)?
I went to Tensen in Antwerp.
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Old 23 April 2013, 10:24 PM   #8
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Hmmm...2 different answers from 2 different AD's...
It does make sense what you are saying, but what are the criteria of stock parts?
Is it by popularity of watch when it got sold, or something else?
I wonder...
This was not an AD, this was the HK RSC.
But Typical with Rolex.......different places, different answers. I guess they are more interested in luxury than consistency in service.

I asked about a GMT 1675 from the 60's....and they said they will check if they have the parts in Geneva, or elsewhere If so, no problem to get them. If not, they can't source the parts. You're on your own.
So much for being a watch to pass down to future generations.
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Old 23 April 2013, 10:44 PM   #9
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Quote:
Originally Posted by Flyjet601 View Post
This was not an AD, this was the HK RSC.
But Typical with Rolex.......different places, different answers. I guess they are more interested in luxury than consistency in service.

I asked about a GMT 1675 from the 60's....and they said they will check if they have the parts in Geneva, or elsewhere If so, no problem to get them. If not, they can't source the parts. You're on your own.
So much for being a watch to pass down to future generations.
Hi Larry,

Yes, it does make you wonder where the truth lies...
Actually, one might say that if you want a certain watch to be passed on to the next generation you should stock-up on certain parts that you might need in the future.

Take care!
Zoran
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Old 23 April 2013, 10:51 PM   #10
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Originally Posted by padi56 View Post
Not so amazing when you think that Rolex watches could last 50 plus years,and with many other brands like Seiko grand keeping service parts for 50 years plus.
Not to mention that IWC will service any watch ever made. Patek will do the same.
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Old 23 April 2013, 10:55 PM   #11
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Guys

I often wonder how this plays out for vintage models, some of which are nearing 50 years old. How much longer will parts be available for those?
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Old 23 April 2013, 11:07 PM   #12
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Guys

I often wonder how this plays out for vintage models, some of which are nearing 50 years old. How much longer will parts be available for those?
It depends. The 30 year parts stock isn't from the date your watch was purchased, it's from the date the last model was produced. Since Rolex has been producing essentially the same movement for over 20 years, the 3035 (for instance) will have parts for a long long time into the future.

On the other hand, try to get a proper replacement dial for a double red, or Comex, Sea-Dweller... not so easy.
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Old 23 April 2013, 11:08 PM   #13
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Not so amazing when you think that Rolex watches could last 50 plus years,and with many other brands like Seiko grand keeping service parts for 50 years plus.
■REMARKS ON REPLACEMENT PARTS
SEIKO makes it policy to usually keep a stock of spare parts for Grand
Seiko watches for 10 years. In principle, your watch can be reconditioned
within this period if used normally. (Replacement parts are those which are
essential to maintaining the functional integrity of the watch.)
The number of years that a watch is considered repairable may vary greatly
depending on the conditions under which it was used, and normal accuracy
may not be achieved in some cases. We recommend, therefore, that you
consult the retailer from whom the watch was purchased when having them
repair your watch.
The case, dial, hands, glass and bracelet, or parts may be replaced with
substitutes if the originals are not available.
For any other information, contact the retailer from whom your watch was
purchased or the "CUSTOMER SERVICE DEPARTMENT" of SEIKO
WATCH CORPORATION.

GS only guarantees they'll carry parts for 10. and somone getting his 67 i believe serviced, ended up getting his watch back in the same condition he sent it because they didn't have parts. in one of the gs threads. but his hi beat movement 68 got serviced with no problem. So im sure it was just mass ammounts of overstock, afterall think of how many are wearing GS's compared to rolex
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Old 23 April 2013, 11:17 PM   #14
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Quote:
Originally Posted by JP Chestnut View Post
It depends. The 30 year parts stock isn't from the date your watch was purchased, it's from the date the last model was produced. Since Rolex has been producing essentially the same movement for over 20 years, the 3035 (for instance) will have parts for a long long time into the future.

On the other hand, try to get a proper replacement dial for a double red, or Comex, Sea-Dweller... not so easy.
I agree, that would be more likely to be the case.
I wonder if I should ask them now already for another bezel, dial, hour-hands etc
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Old 23 April 2013, 11:36 PM   #15
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I agree, that would be more likely to be the case.
I wonder if I should ask them now already for another bezel, dial, hour-hands etc
If only we could purchase spares...
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Old 24 April 2013, 12:11 AM   #16
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If only we could purchase spares...
Hi JP,

Whilst the AD assistant was looking at his list on the computer to order my bracelet, I heard his colleague mumble "no, that's the bezel..."
Perhaps it is worth a try to see if I can squeeze some extra parts out without having to pass to the RSC
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Old 24 April 2013, 12:14 AM   #17
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Hi JP,

Whilst the AD assistant was looking at his list on the computer to order my bracelet, I heard his colleague mumble "no, that's the bezel..."
Perhaps it is worth a try to see if I can squeeze some extra parts out without having to pass to the RSC
It might be worth a try. I was able to purchase a few bezel inserts for my GMT2 prior to the implementation of the current draconian policies. If you would, inquire about a Jubilee bracelet and 502T end links for a 16710 - I'm having no luck getting one in the USA.
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Old 24 April 2013, 02:45 AM   #18
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i was told by an AD that it's Rolex policy to have parts available for 50 years.
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Old 24 April 2013, 03:16 AM   #19
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Far beneath the Rolex factory there is a Raiders of the Lost Ark type warehouse with millions of NOS watches from the glorious past eras of the company..or so I like to think.
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Old 24 April 2013, 03:37 AM   #20
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Originally Posted by JP Chestnut View Post
It might be worth a try. I was able to purchase a few bezel inserts for my GMT2 prior to the implementation of the current draconian policies. If you would, inquire about a Jubilee bracelet and 502T end links for a 16710 - I'm having no luck getting one in the USA.
Hi JP,
I will definitely do that. I was thinking of changing my Oyster also for a Jubilee on my Pepsi. It looks awesome!
I will keep you posted!

Cheers
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Old 30 April 2013, 08:58 PM   #21
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The Bracelet arrived!

Hi Guys,

just a small update; today I picked-up my Brand New bracelet for my Daytona 16520.
Fully stickered and tight as hell! The people attending me were really awesome and helpful.
They adjusted my bracelet for my 16710 and even gave me a polish cloth for buffing the steel

I also managed to order a Jubilee for the GMT and a Spare Pepsi bezel, it should arrive next week!

A great experience for a small price!
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Old 30 April 2013, 11:06 PM   #22
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i was told by an AD that it's Rolex policy to have parts available for 50 years.
Try finding a brand new DRSD dial or one for an original GMT in the Rolex parts bin.
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Old 30 April 2013, 11:15 PM   #23
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It was several years ago, but RSC did have a replacement DRSD dial for a friend of mine.
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Old 1 May 2013, 02:27 AM   #24
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Originally Posted by Zoran View Post
Hi Larry,

Yes, it does make you wonder where the truth lies...
Actually, one might say that if you want a certain watch to be passed on to the next generation you should stock-up on certain parts that you might need in the future.

Take care!
Zoran
It's kind of difficult to stock up on spare parts given Rolex's swap policy.
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