ROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEXROLEX

GsurgBM · 15 May 2014, 04:37 AM

I've never sent a watch to the RSC, as I have a local watchmaker/AD who usually does my work. Have been thinking about sending my 2003ish 16610LV to the RSC in Dallas for a service and light polish. To my knowledge it has never been serviced. It runs fine, probably 3 to 4 seconds slow/day, but it is now 11 years old and I want to keep it running that way. It is in excellent shape, but could probably stand a light polish on the mirrored surfaces and a light brushing of the bracelet. I am not aware of it having ever been pressure tested since purchase.

So my questions are:
1. After searching, I haven't been able to find the actual process for sending a watch to the RSC. How do I logistically do that? What mail carrier, etc? Do I need to insure the mail carrier if the watch is already insured separately by me?
2. Do I need to put the watch in any type of particular container to send it, or just a padded envelope?
3. I can Google the address for the Dallas RSC, but is there any particular department or other specifying information I should include with the address?
4. Anybody have any idea of approximate price for service, pressure testing, and polish for this model?
5. From what I've read, it sounds like they will contact me before proceeding with any work?
6. I have a very small Nick in the sapphire crystal at around 8 o'clock, not noticeable unless you know it's there. I probably would not replace it if it is too expensive, but if it is relatively inexpensive I might.

Any other information I need to know is very appreciated. Sorry this seems like a very basic thread for those who have done this a lot, but I just never had occasion to do this and want to make sure I do it correctly.

GsurgBM · 15 May 2014, 04:42 AM

A couple of pics

GsurgBM · 15 May 2014, 04:44 AM

Crystal nick

Clay · 15 May 2014, 05:03 AM

Call Rolex of Dallas…They will answer all of your questions…

214-871-0500

Vlad · 15 May 2014, 05:48 AM

Clay is right. Just call RSC.

But to give you some answers, ship it REGISTERED mail via USPS. Insure as you wish. Never put the word "ROLEX" on the package, just "RSC". They will provide an estimate, then you choose to do it or not to do it. As far as price, assume COA for your sub will be around $1000. I don't remember what they charge for sapphire crystals, but I would guess around $100 (again, it's been a while since I needed Rolex to do that for me). Assume few months before you'll get your watch back. Also, I believe they started to charge for rejected estimates - check with them. Don't expect any used parts to be returned to you.

Beef · 15 May 2014, 06:37 AM

Agree with Clay and Vlad. I sent a 5513 to them about 6 months ago. They now ask that you put RUSA on it. The most important take home point is that you can only use brown paper adhesive tape ( the kind that you have to wet the back) to seal the package. You have to completely cover the outside of the box. No plastic or duct tape or it will be returned unopened. As stated above, they will explain this to you, but people still do it incorrectly.

They only accept registered mail (USPS.) IIRC, Registered Mail only costs about $30, but covers the entire value of the contents. With stipulations. You have to have a purchase receipt and proof of item.

Good luck!

SMD · 15 May 2014, 09:12 AM

There is an extensive, very detailed thread by Kilyung that is basically a treatise on how to send a watch to rsc.

Beef · 15 May 2014, 09:43 AM

Quote:

Originally Posted by SMD

There is an extensive, very detailed thread my Kilyung that is basically a treatise on how to send a watch to rsc.

And you're right, it basically requires a treatise!

Dr DRW · 15 May 2014, 02:33 PM

I've had my 2 16600s my 16610 and my older date just done there. I live in Dallas so I carry in so don't know about shipping. My 16600 is there now. They will charge $600 for the service no doubt they will want to change crown at $50. Your watch looks pretty good don't think it will require much else, crystal change ann option if chipped but not required unless effects integrity of watch. I dont think there is such things as a light polish, it will come back looking new if you have polished unless deep divots in it. You can ask the vintage experts about the wisdom of a polish , but it seems to me from looking at ads that unpolished may be worth a premium if you sell later, on my v series 16600 I asked not to polish. The polish is no charge with the 600 service

Dr DRW · 15 May 2014, 02:35 PM

The turnover has always been 5-6 weeks for me but no shipping time

77T · 15 May 2014, 02:43 PM

If you're close to an AD, maybe let them handle the whole thing with the RSC...

ahafs1 · 15 May 2014, 05:57 PM

Quote:

Originally Posted by 77T

If you're close to an AD, maybe let them handle the whole thing with the RSC...

x2. That is what I did

15 May 2014, 04:37 AM	#1
GsurgBM "TRF" Member Join Date: Mar 2013 Location: USA Watch: Not enough Posts: 3,759	Sending to RSC questions I've never sent a watch to the RSC, as I have a local watchmaker/AD who usually does my work. Have been thinking about sending my 2003ish 16610LV to the RSC in Dallas for a service and light polish. To my knowledge it has never been serviced. It runs fine, probably 3 to 4 seconds slow/day, but it is now 11 years old and I want to keep it running that way. It is in excellent shape, but could probably stand a light polish on the mirrored surfaces and a light brushing of the bracelet. I am not aware of it having ever been pressure tested since purchase. So my questions are: 1. After searching, I haven't been able to find the actual process for sending a watch to the RSC. How do I logistically do that? What mail carrier, etc? Do I need to insure the mail carrier if the watch is already insured separately by me? 2. Do I need to put the watch in any type of particular container to send it, or just a padded envelope? 3. I can Google the address for the Dallas RSC, but is there any particular department or other specifying information I should include with the address? 4. Anybody have any idea of approximate price for service, pressure testing, and polish for this model? 5. From what I've read, it sounds like they will contact me before proceeding with any work? 6. I have a very small Nick in the sapphire crystal at around 8 o'clock, not noticeable unless you know it's there. I probably would not replace it if it is too expensive, but if it is relatively inexpensive I might. Any other information I need to know is very appreciated. Sorry this seems like a very basic thread for those who have done this a lot, but I just never had occasion to do this and want to make sure I do it correctly. __________________ Rolex • Tudor • Omega • Panerai

15 May 2014, 06:37 AM	#6
Beef "TRF" Member Join Date: Sep 2007 Location: USA Posts: 1,824	Agree with Clay and Vlad. I sent a 5513 to them about 6 months ago. They now ask that you put RUSA on it. The most important take home point is that you can only use brown paper adhesive tape ( the kind that you have to wet the back) to seal the package. You have to completely cover the outside of the box. No plastic or duct tape or it will be returned unopened. As stated above, they will explain this to you, but people still do it incorrectly. They only accept registered mail (USPS.) IIRC, Registered Mail only costs about $30, but covers the entire value of the contents. With stipulations. You have to have a purchase receipt and proof of item. Good luck! __________________ "An appeaser is one who feeds a crocodile, hoping it will eat him last." "So you have enemies. Good. You must have stood up for something, sometime in your life." Winston Churchill

15 May 2014, 02:43 PM	#11
77T 2024 ROLEX SUBMARINER 41 Pledge Member Join Date: Dec 2010 Real Name: PaulG Location: Georgia Posts: 41,604	If you're close to an AD, maybe let them handle the whole thing with the RSC... __________________ Does anyone really know what time it is?

15 May 2014, 05:03 AM	#4
Clay Banned Join Date: Jul 2009 Location: Up a tree Posts: 4,001	Call Rolex of Dallas…They will answer all of your questions… 214-871-0500

15 May 2014, 05:48 AM	#5
Vlad "TRF" Member Join Date: Oct 2008 Location: Texas Posts: 813	Clay is right. Just call RSC. But to give you some answers, ship it REGISTERED mail via USPS. Insure as you wish. Never put the word "ROLEX" on the package, just "RSC". They will provide an estimate, then you choose to do it or not to do it. As far as price, assume COA for your sub will be around $1000. I don't remember what they charge for sapphire crystals, but I would guess around $100 (again, it's been a while since I needed Rolex to do that for me). Assume few months before you'll get your watch back. Also, I believe they started to charge for rejected estimates - check with them. Don't expect any used parts to be returned to you.

15 May 2014, 09:12 AM	#7
SMD "TRF" Member Join Date: Jan 2013 Real Name: SMD Location: LGA/EWR/ORD Watch: AP/PP Posts: 3,697	There is an extensive, very detailed thread by Kilyung that is basically a treatise on how to send a watch to rsc.

15 May 2014, 02:33 PM	#9
Dr DRW "TRF" Member Join Date: Jul 2013 Real Name: David Location: Dallas, Tx Watch: Divers Posts: 323	I've had my 2 16600s my 16610 and my older date just done there. I live in Dallas so I carry in so don't know about shipping. My 16600 is there now. They will charge $600 for the service no doubt they will want to change crown at $50. Your watch looks pretty good don't think it will require much else, crystal change ann option if chipped but not required unless effects integrity of watch. I dont think there is such things as a light polish, it will come back looking new if you have polished unless deep divots in it. You can ask the vintage experts about the wisdom of a polish , but it seems to me from looking at ads that unpolished may be worth a premium if you sell later, on my v series 16600 I asked not to polish. The polish is no charge with the 600 service

15 May 2014, 02:35 PM	#10
Dr DRW "TRF" Member Join Date: Jul 2013 Real Name: David Location: Dallas, Tx Watch: Divers Posts: 323	The turnover has always been 5-6 weeks for me but no shipping time

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