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#1 |
Banned
Join Date: Sep 2008
Real Name: Monica
Location: Chicago
Posts: 24
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So hypothetically speaking if I get a Rolex without papers can I send it to one of the Rolex Service centers or do have to have the paperwork before they will perform service?
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#2 |
"TRF" Member
Join Date: Nov 2007
Location: CA
Posts: 3,295
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You can send it in anytime for non-warranty work, just be prepared to pay the bill.
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#3 |
"TRF" Member
Join Date: Jun 2008
Real Name: Art
Location: San Francisco
Watch: Sundial
Posts: 2,266
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If it's warranty work, you need to send the warranty. My understanding is that in the US, the warranty is valid only for the original purchaser. In other countries, there are different rules.
If you are paying for the work, you do not need to send any documentation.
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Rolex SS Oyster Perpetual no date, TT Datejust Member #13992 HM Power to the Superlative Panda, officially certified! HMPanda eats, shoots and leaves. Rolexers do it with perpetual movements. |
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#4 |
TRF Moderator & 2024 SUBMARINER Patron
Join Date: May 2007
Real Name: Larry
Location: Mojave Desert
Watch: GMT's
Posts: 43,346
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We don't have to speak hypothetically....
The Rolex Service Centers will, in fact, service any authentic Rolex watch if they have the parts.. Which means that some vintage pieces may be turned away.. but not because they lack paperwork. ![]()
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#5 |
Facilitator
Join Date: Nov 2005
Real Name: Steve
Location: Omnipresent
Posts: 33,353
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It is interesting, if you have say a "M" serial watch, then you should be able to say to Rolex, "It is less than 2 years old". Therefore, if you have lost the warranty, you should be able to give it a try. Good Luck
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