Quickest/longest return from an official Rolex Service?

[twidz]

Hi, am i the only one who is impatient. Sent my gold DD off 3 weeks this Friday for an official service and it is killing me! I don't know why i am so impatient.

What is the quickest time or longest you have experienced with an official service?

I am for sure getting a second watch now. Either a blue face Sky D or the Hulk.

[HogwldFLTR]

I believe that Dr. Tom got his Platona back in a hurry.

https://www.rolexforums.com/showthread.php?t=462120

[tudorbaja27]

Only time I sent my watch in it took 6-7 weeks if I remember correctly. Door to door

[Porsche-ah]

When I sent my Platinum DD I was told 6-8 weeks because the platinum was harder to refinish. I got it back in just under 5 weeks.

[Dana1]

It takes a Max average of 2 months I think. My Explorer II took exactly the same thing. I suggest you get a new one asap or save for it since your impatient.

Sent from my M5 mini using Tapatalk

[Old Expat Beast]

11 days was the fastest, 2-3 weeks the average (Hong Kong RSC).

[TopDog2315]

I was told by my AD that it would take 3-4 weeks.


Sent from my iPhone using Tapatalk

[Dennisoul]

4 weeks was fastest......other 2 times were 5 & half weeks

[GMT Aviator]

Always been 6 weeks for the last 4 I’ve put through service. Except for my dad’s 1972 Datejust.....that was 8 weeks.

[SS Oyster]

SHORTEST: LVC into RSC Beverly Hills for white dust particle under crystal (where that came from, who knows). That one they fixed no cost w/o warranty card and pressure checked and returned to me 4 hours later (sane day).

LONGEST: SD and white Milgauss went to RSC Beverly Hills last year for normal service, which I thought I authorized in person when I dropped them based on quote, but didn’t realize they emailed to me for written authorization (but went to spam filter). I called RSC 6 weeks later asking about timing. They said they were still waiting on my written authorization to start work. What?!? Sure enough, my spam folder had their written quote, which I sent back approved and they said they would try to rush, but it still took 4 weeks to get the call to come pick them up. In total - 10 weeks!


Sent from my iPhone using Tapatalk

[173rdabn]

I sent my Explorer II direct to RSC in NYC as it was running way too fast. Got it back in 3 weeks. Runs at +1s per day.

[t65tampa]

Dropped my 116618 LN Submariner off in person at the Dallas RSC for its first service after 9 uneventful years of wear. Watch came back running beautifully and looking brand new right at 4 weeks delivered.

I had an Oysterquartz Day-Date 19018 that needed service and was tied up at the New York RSC for almost 3 months. Watch was perfect when returned. I suspect the relative rarity of that quartz movement could be to blame.


Sent from my iPhone using Tapatalk

[bobernet]

4-5 weeks has been typical for me.

[comanndr]

rolex best routine service 4weeks kermit (dallas rsc)
worst about 2 months datejust regulation
patek dont ask

[Danj338]

4 to 5 weeks

[sylvia070595]

2 weeks RSC Makati Philippines plus super cheap service routine service will only cost around 15k php or 300 in USD

[faimag]

2 wk - 3 mo depending on complexity of work at RSC Singapore

[meyers]

12 weeks for me. Don't send your watch to RSC over the Christmas holidays

[twidz]

Originally Posted by Dana1

It takes a Max average of 2 months I think. My Explorer II took exactly the same thing. I suggest you get a new one asap or save for it since your impatient.

Sent from my M5 mini using Tapatalk

Was thinking this! Great excuse to double down. I think a 3 watch collection is on the horizon!

[twidz]

Thanks for this guys, so best case is 4 weeks, worst is 7.

I went with Rolex SC and not the AD due to wanting the warranty card and pouch! Appt they could have done it a few weeks sooner.

[Camel]

My Sub service took 5 weeks at Johannesburg RSC.

[twidz]

Still patiently waiting! i have zero patience, guessing i am not the only one either. I am hoping to get the call this week, which will be 5 weeks (4 weeks from agreeing to the £1065 service bill).

when its back i will upload pics.

[Porsche-ah]

Originally Posted by twidz

Still patiently waiting! i have zero patience, guessing i am not the only one either. I am hoping to get the call this week, which will be 5 weeks (4 weeks from agreeing to the £1065 service bill).

when its back i will upload pics.

It's worth the wait don't worry!

[Hendrikus]

Have often had 4 weeks here in the UK.

[jaisonline]

My wife's DJ took just 3.5 weeks at RSC in NYC. Pretty basic service with a gold crown replacement.

It probably helped that we dropped it off there.

[fsprow]

Just call the RSC. They have always given me this information (both Dallas and NYC) and its been accurate.

[REDiesel]

I sent my Milgauss in for service to Dallas and Rolex received it 11/13/18. Rolex sent it back on 12/10/19. Excellent communication throughout the process. Cost was $755 +$55 S/H

I feel the OP's pain at the same time my Milgauss stopped running and needed service I was having new hands and Day-date wheels put in my DD (which took months to get), and I had to wear my old 16014 (my first and not my style anymore).

[Dirt]

9 weeks quoted with an actual 8 week turn around.
That's here in OZ.
I have had shorter times overseas.

[ecdc]

About 3 weeks for my Daytona, which the AD sent to the RSC near Philly.