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joegusmano · 27 July 2020, 11:30 AM

Picked up my brand new Hulk yesterday. Couldn't have been happier to finally get my hands on an LV. However, my cousin pointed out that he saw a round brown spot on the bezel. I unsuccessfully tried to scrub it away with a toothbrush and some dish soap. I love my LV but I can't get my eyes off this pesky brown spot. I tried my best to get good photos. Anyone else have a similar experience? Is it worth sending it to RSC?

boogiebot · 27 July 2020, 11:31 AM

If it bugs you (and it would bug me) then yes you should send it back.

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peterpl · 27 July 2020, 11:34 AM

RSC will replace that probably while you wait. It wont take longer than 1hr to do that.

Tools · 27 July 2020, 11:38 AM

This would fall into the manufacturing defects, which is what a warranty is for.

Only a Rolex Service Center can replace your insert under warranty.

27 July 2020, 11:31 AM	#2
boogiebot "TRF" Member Join Date: Apr 2011 Location: canada Watch: me post! Posts: 3,804	Hulk bezel defect If it bugs you (and it would bug me) then yes you should send it back. Sent from my iPhone using Tapatalk

27 July 2020, 11:38 AM	#4
Tools TRF Moderator & 2024 SubLV41 Patron Join Date: May 2007 Real Name: Larry Location: Mojave Desert Watch: GMT's Posts: 43,473	This would fall into the manufacturing defects, which is what a warranty is for. Only a Rolex Service Center can replace your insert under warranty. __________________ (Chill ... It's just a watch Forum.....) NAWCC Member

27 July 2020, 11:34 AM	#3
peterpl Banned Join Date: Aug 2012 Location: . Posts: 6,692	RSC will replace that probably while you wait. It wont take longer than 1hr to do that.

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